Can't open/run itunes

I upgraded to itunes 5.0 and haven't been able to open itunes ever since. When I try to open it I get the following:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Does anyone have any suggestions? I have uninstalled and re-installed itunes and quicktime several times. I downloaded them from apple as well as installed from the cd-rom but with no luck. I can't use itunes for my ipod and my husband now can't start using his new nano. any help would be greatly appreciated.

hi Liz!
Oh God......yes!
i just scampered back through the thread to see precisely which question you were replying to ... the tone your reply had me a bit worried about what i might have asked you there ...
don't panic. when you do a System Restore over top of an installation it will take out a bunch of registry entries associated with the install, including some itunes ones.
so in this case, it would probably be prudent to uninstall any existing itunes and quicktime you currently have. use the instructions given here:
http://docs.info.apple.com/article.html?artnum=93976
and use the Windows Cleanup utility if you run into trouble on the uninstall:
http://support.microsoft.com/kb/290301/
then follow the standard plan of starting with a standalone install of Quicktime (using Michelle and Katrina's links to get one). download and save it to your hard drive. (run the installation from there rather than online.) once you've got that up and running, download a fresh itunes 6 installer. (again, save to your hard drive and then run it from there rather than online.)
keep us posted!
love, b

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