Can't open safari PDF's
I downloaded PDF filrs with Safari. (File opens in Safari online from website, then saved to HD from Safari. Can't open the saved PDF's in any app: Acrobat Pro, Preview, etc. Prompt: "There was an error opening this document. The file is damaged and could not be repaired." This does not occur when files are accessed online, then saved from Firefox.
Don't uninstall Safari.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
Similar Messages
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My macbookpro is not opening pdf sites from safari or firefox, it goes to the address but just gives me a black screen. I can however open a pdf file that I have saved on my HD, it opens on preview. any thoughts? osx 10.6.8
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste (command-V) into the text box that opens, then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
I've seen an unconfirmed report that the "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you might need to remove it as well, if applicable.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
How can i open a pdf in safari without the screen turning black?
How can I open a PDF in Safari without the screen turning black?
Welcome to Apple Support Communities. We're all users here.
Depending upon your version of OS X and your version of Safari, as detailed in the Adobe help document links below, Adobe pdf documents created with the latest releases may require an (updated free) Adobe plug-in for Safari, or (free) Adobe Reader in order to display properly.
http://helpx.adobe.com/x-productkb/multi/safari-5-1-incompatible-reader.html
http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10
I encountered the problem recently when attempting to view documents from a financial institution. -
I can't open a PDF file with password with my iphone app
I can't open a PDF file with password with my iphone app, the app send me an error, but the password is correct. This only happend in the new version of iphone. In the latest version I didn't have this problems.
Can you please share the file with us at [email protected]? Also, can you please confirm that you are viewing the PDF in the Adobe Reader app rather than an app like dropbox, Mail or Safari?
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I can't open any pdf with Adobe Reader XI, neither online or offline - OS X
Since I've upgraded to Acrobat Reader XI I'm not able to open any pdf file.
I can't open any .PDF already existing in my Mac and also can't open anything online throughout browser (I use Safari and Chrome)
I've already uninstalled and reinstalled Adobe Reader over and over again and it has no improving.
I've tried to install an older version and still doesn't work.
All my problems started with the upgrade to Adobe Reader XI.
As you can imagine I really need to be able to open pdf through browser, that's my biggest concern.
I'll attach the error message that appears on the screen.Hi a.vouga,
Are you still facing this issue.
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Just upgraded to Lion, can't open any pdf file downloaded from the internet that was fine with Leopard before. I just got a black screen when I clicked on a pdf icon on a given internet site, and same happened with several sites that I visited. How can I overcome this obstacle ?
Try two things with Safari not running:
1) Launch Adobe Reader, open its preferences, select the Internet category, and check the values under "Display PDF in browser using". If it's checked, try unchecking it.
2) Look in /Library/Internet Plug-Ins (at the top-level of your boot volume) for something names AdobePDFViewer.plugin. If you see such a file, try moving it to a folder named "Disabled Plug-Ins" (if such a folder exists) or onto the Desktop.
Then see how things work. -
Preview can't open any pdf file
PDF documents are greyed out in the open menu.
Setting Preview as the "open this document with..." app in the get info window gives the message that "it's not known if this application can open Adobe PDF files"
At the same time, Safari started crashing on being asked to open a PDF file.
I've reinstalled Safari, grabbed Preview from a Time Machine backup from when it worked, reinstalled the developer tools in case they wrote over webkit, trashed all preferences and rebooted. No joy.
I looked at the document types list in Preview's info.plist and the entry for com.adobe.pdf is in there. I've opened an eps file in Preview and saved it as a pdf; I can then open that pdf in Acrobat, but not in Preview (even though it appears in the "recent documents" list.)
What am I missing?Create a new admin user account, log into it, and see if the problem persists. If not, report back. If so, download and install the 10.6.3 COMBO update. If that doesn't fix the problem, reinstall SL, and if fixed, run Software Update until you're back to 10.6.3. If still no go, run this one-line Terminal command and restart:
*/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user* -
If we have the original ipad, how can you open a pdf in ibooks? The menu bar does not pop up like it does on the ipad2. Any suggestions?
Are you in Safari and you want to copy them to iBooks, or you in a different app ? Assuming that you are using Safari, then if I open a PDF on my first gen iPad in Safari and tap on it, I then get a pop-up bar at the top of it with the 'Open In' options.
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I can not open some pdf documents from goverment websites
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the operating OS X, browser-I tried diferrent browsers safari, chrome, firefox, i have adobe reader 11.0.06
so when i try to open a pdf file, it is said "you need a later version of PDF viewer", so i do not know what is the problem -
How can I open a PDF into an iBooks folder other than PDF folder?
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No, I don't think so. The pdf isn't capable of knowing which folder you would like it to open in – all it knows is that it is a pdf. It's up to you to put it in the appropariate folder.
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How can I open a PDF in iBooks on iPhone 5s?
I have PDFs in iBooks. When I try to open them it says I should open them with Adobe Reader. I downloaded Adobe Reader but can't seem to get the PDFs to open with it.
I found a previous thread saying that you can't use Adobe Reader with iBooks, but that was before the 5s came out, so I'm starting a new thread. If you can't open a PDF from iBooks with Adobe Reader, why is it telling me to use Adobe Reader? And how else can I open it?
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how can i open a PDF bank statement in "numbers" so that the rows and columns contain properly aligned data from statement?
Numbers can store pdfs pages or clippings but does not directly open pdf files. To get the bank statement into Numbers as a table I would open the bank statment in Preview (or Skim) or some pdf viewer.
Then hold the option key while selecting a column of data.
Then copy
Then switch to numbers and paste the column into a table
Then repeat for the other columns in the pdf document
It would be easier (in my opinion) to download the QFX or CSV version from your bank -
Just can't open any pdf files. Having no luck trying to fix myself.
For Firefox users, there might be a built in pdf viewer, or a preferred viewer that handles pdf files.
I am not having any trouble logging in, so lets try this:
* Remove any cookies from the cache: [[Delete cookies to remove the information websites have stored on your computer]]
*[[Refresh Firefox - reset add-ons and settings]] if there is stored user data that is removed in this process: [[Back up and restore information in Firefox profiles]] -
Can't open Safari 5.1.7 in 10.6.8 on Macbookpro
Dear fellow Mac users,
Today I got a Software notification to upgrade to Safari 5.1.7 and there was also a Java update. I went ahead and subsequently I can't open Safari without getting the 'there was a problem' messgae. So I started searching this forum and found a few things. I downloaded the MacOSXUpdCombo10.6.8 as someone said this resolved their problem but it resulted in giving me Safari 5.05 which also had problems so I downloaded Safari 5.1.7 and updated it and it wouldn't open again. I also tried logging in on a different account and still it wouldn't open. Now I'm a bit stuck and am not sure what to look for in this report below. Does anyone else have any wisdom as to what mgiht be the problem. Many thanks in advance Damon
Process:
Safari [1281]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.7 (6534.57.2)
Build Info:
WebBrowser-75345702~2
Code Type:
X86-64 (Native)
Parent Process: launchd [182]
Date/Time:
2013-01-23 20:35:17.625 +0000
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
3000 sec
Crashes Since Last Report:
1
Per-App Crashes Since Last Report: 1
Anonymous UUID:
A5943747-9586-492B-9E9E-072711B119CF
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _kCGImageBlockBaseAddressAlignmentRequest
Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
Expected in: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
in /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
Binary Images:
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0x100b5e000 -
0x100d1ffef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x100db1000 -
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0x105433000 -
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0x109a01ff7 com.apple.CFNetwork 595.1 (595.1) <25AFC899-DD7A-3E9F-A5FE-2395653C82E4> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x109d6eff7 libTIFF.dylib ??? (???) <D65CE84D-3B6C-31FC-A98C-F599BE76F293> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x109d7b000 -
0x109d9bfff libPng.dylib ??? (???) <1C758CA3-44F3-38D3-81BF-64B857223E71> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x109dad000 -
0x109eaffff libJP2.dylib ??? (???) <4A0FE431-3FCE-3F1E-81F3-E041C2899FD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x109eda000 -
0x109eddfff libRadiance.dylib ??? (???) <F8442582-47F9-3CD4-B800-CE022165D322> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff5fc00000 -
0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
0x7fffffe00000 -
0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 232.89 GB
Serial ATA Device: OPTIARC DVD RW AD-5960S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2"This crash has nothing to do with extensions or with SIMBL"
Great, so now we've been able to rule out a few possibilities either by analysis or empirical testing...
I came here because I was helping out some people who did have problems with SafariStand and Security update 2013-001 for Snow Leopard and this was one of the "More like this" linked by apple discussions.
Hopefully DamonUK followed your initial advice and has resolved his problems. Probably I should have noticed that you gave the best solution without needing to explain the log. But seeing as he has not responded to your initial post or marked it as answered I have offered my limited expereience too.
FWIW I can see that there is no mention of SIMBL or its plugins in the list of binary images in the crash log but how can you tell from the log that this doesn't involve extensions? What would be different if it did involve them?
I mean, is this because of an absense in the log (like even I can see that SIMBL isn't there) or becasue the OP's description and Dyld Error Message preclude it being an extensions issue?
( Don't worry I'm not requesting a tutorial - no doubt I can find one online if I want to learn in depth - but you clearly know what you're talking about so I'm interested how your conclusions are reached. )
"Networking is not disabled in safe mode."
I'm happy to be corrected if I have given factually wrong information.
I should have said WiFi is generally disabled in Safe Boot mode in Snow Leopard and others (along with Spotlight in my experience). As most people network via wifi these days, there is a strong probability that wifi won't work for DamonUK, though ethernet networking is still available.
"Repairing permissions is a waste of time unless you have an indication of a permission error involving system files, which this poster does not."
Nonetheless, as I stated, "it never harms to run disk utility and repair permissions when in Safe mode."
True, repairing permissions not the panacea many believe it to be, but it does no harm and some users will be surprised at the permissions errors that do get picked up over time (excluding the numerous repeated ones that Apple says it is safe to ignore).
Finally, I would think that a dyld error won't be harmed and wonder if it might even be helped by a safe boot as it removes dynamic loader shared caches at /var/db/dyld/
I don't know if Safe Boot will help (I understand it is usually helpful in a bluescreen boot siuation) but it won't harm and if he finds he can launch Safari in safe mode, at least that is progress. -
We recently got new updated computers but we kept some of our old files. I downloaded the adobe reader x and everything, I still can't open old PDF's (saved and unsaved ones like from my email). Something with Microsoft Word comes up, and all funny writing and numbers and such! The only way I can view an old PDF's is I save them again, go to the Adobe Reader X icon on my desktop, and open the file(s) from there. It's quite a hassle because sometimes I don't want to save something, or have more than one PDF open! Help please. (I'm pretty much computer "stupid", so it might be just something small!)
If you have any ideas for me, feel free to reply below or email me at [email address deleted by host]
Thank you so much (:
Message was edited by: -esther-Moved to Adobe Reader
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