Can't open/save pictures as PNG anymore! NEED HELP!
Hello!
Since yesterday I have the problem, that I can't open/save pictures as PNG any more, the option is completely gone.
When I try to open one, it says "not the right kind of document".
I don't know what I've done, I just wanted to install filters and I've put them in the Plug-ins/Filters folder.
But they didn't work so I've put them out again.
I already deleted my preferences and I am desperate, I don't know what to do anymore.
I have Photoshop CS5.
Thanks for the possbile help I could get.
Adobe Photoshop Version: 12.0 (
Version: 6.1
System architecture: AMD CPU Family:15, Model:6, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2393 MHz
Built-in memory: 4094 MB
Free memory: 709 MB
Memory available to Photoshop: 3418 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6650M
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
Video Card Number: 1
Video Card: AMD Radeon HD 6650M
Driver Version: 8.783.2.0
Driver Date: 20101028000000.000000-000
Video Card Driver: atiu9p64.dll,atiuxp64.dll,atiuxp64.dll,atiu9pag,atiuxpag,atiuxpag,atiumdva,atiumd6a.cap,a titmm64.dll
Video Mode: 1600 x 900 x 4294967296 Farben
Video Card Caption: AMD Radeon HD 6650M
Video Card Memory: 1024 MB
Serial number:
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 583,4G, 329,6G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/03/10-08:31:04 61.423599 61.423599
adbeape.dll Adobe APE 2010/02/23-12:40:58 61.421986 61.421986
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/03/29-17:44:28 3.0.91 61.425789
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/03/04-10:02:26 61.281542 61.281542
AdobePIP.dll Adobe Product Improvement Program 5.0.0.2021
AdobeXMP.dll Adobe XMP Core 5.0 61.134777
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
AdobeXMPScript.dll Adobe XMP Script 5.0 61.134777
adobe_caps.dll Adobe CAPS 3,0,116,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
AFlame.dll AFlame 2010/02/23-17:27:33 61.421976 61.421976
AFlamingo.dll AFlamingo 2010/02/23-17:27:33 61.421978 61.421978
AGM.dll AGM 2010/03/10-08:31:04 61.423599 61.423599
ahclient.dll AdobeHelp Dynamic Link Library 1,5,0,30
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
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amtservices.dll AMTServices (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
ARE.dll ARE 2010/03/10-08:31:04 61.423599 61.423599
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2010/02/23-17:27:33 61.421978 61.421978
AXEDOMCore.dll AXEDOMCore 2010/02/23-17:27:33 61.421978 61.421978
Bib.dll BIB 2010/03/10-08:31:04 61.423599 61.423599
BIBUtils.dll BIBUtils 2010/03/10-08:31:04 61.423599 61.423599
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/03/10-08:31:04 61.423599 61.423599
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2010/03/05-08:21:15 61.423205 61.423205
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
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image_flow.dll AIF 2.0 53.422628
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JP2KLib.dll JP2KLib 2010/02/24-17:43:58 61.131544 61.131544
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2, 0, 1, 11
MPS.dll MPS 2010/02/24-17:43:58 61.421978 61.421978
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
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pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5 CS5
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.0.0.746
PSArt.dll Adobe Photoshop CS5 CS5
PSViews.dll Adobe Photoshop CS5 CS5
SCCore.dll ScCore 2010/03/05-08:21:15 61.423205 61.423205
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wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Bas Relief 12.0
Camera Raw 6.0
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Colored Pencil 12.0
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Crosshatch 12.0
Cutout 12.0
Dark Strokes 12.0
Diffuse Glow 12.0
Dry Brush 12.0
Embed Watermark 4.0
FastCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
Ink Outlines 12.0
JPEG 2000 2.0
Measurement Core 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
MMXCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
Ocean Ripple 12.0
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
PCX 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Photocopy 12.0
Pixar 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
Portable Bit Map 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Poster Edges 12.0
Radiance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0
Smudge Stick 12.0
Spatter 12.0
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Sumi-e 12.0
Texturizer 12.0
Torn Edges 12.0
Underpainting 12.0
Water Paper 12.0
Watercolor 12.0
WIA Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Wireless Bitmap 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Plug-ins that failed to load: NONE
Flash: 0
Installed TWAIN devices: NONE
I tried to install the additional plugins you know see in this list. But they don't work or at least I don't know where to find them.
Maybe I did something wrong and made something to my PNG because of the installation of the other plugins.
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