Can't open saved documents in any iwork program?

I can create and save new documents, spreadsheets, slideshows, etc. but I can't access them after I've closed them.

Thanks for letting us know!
Now how about letting us know more about what you have installed on your Mac so we can actually give some advice.
eg What version of iWork, and how did you buy and install it and what version of OSX?
What exactly happens when you "can't access" them?
Peter

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Can NOT open saved documents

non of my old dcument will open. The message reads : "You need a newer version of Pages to open this document."
"You can download the latest version of Pages from the Mac App Store."
Probles is I have already updated and dowladed the latest version.
What's happening???
I have version osx10.9

Glad the community could help. Very much agree with your frustration. Pages 5.0 ruined some of my work before I realized how different it is from the previous version. As a simple word processor, it is fine, but I do a lot with layout. I had to pull copies from my back-ups to restore the documents and, for now, have decided to stay with Pages '09.
If you want to use the old Pages, it should be in your applications folder in a folder called iWork 09.
Here's a link to send Apple feedback. I'm hoping that if enough of us let Apple know how we feel, they'll make Pages 5.0 better.
http://www.apple.com/feedback/pages.html

I can't open Pages or access any of the documents. I can't even reinstall Pages online. Very unpleasant!!!

I suddenly can't open Pages or access any of my .pages documents. I can't even reinstall Pages online. Very unpleasant!!!

Hi Peter
Thanks for your reply
Pages Version 5.1 installed recently online.
I quit Pages 3 days ago with the document I was working on.
I tried to open it today and no way to open Pages. Even rebooting my iMac.
It seems to be corrupted.
I cannot even reinstall Pages.
Thanks for your attention
Hope you will find a reply to my problem
Claude Martin

Suddently I can't open my documents on my Mac PRO lap top, any suggestions?

Hello,
My lap top suddenly stopped being able to open my documents. Any ideas?

What kind of documents? What happens when you try?

Pages 5.0 can't open iCloud documents. Has anybody run into this issue?

Here's the story:
I upgraded to Pages 5.0 and can't open .pages documents saved in icloud.
It does not seem to be a file incompatibility. I am creating files in Pages for Mac, saving them to iCloud. They are immediately unable to re-open.
I only get a message saying: The file “{file name}.pages” couldn’t be opened.
Documents can be created without issue. If they are saved to my local drive, I can open them again.
Obviously, this makes it very difficult to use Pages with any other devices because document syncing is impossible.
Details on my system:
Mid-2010 13" Macbook pro
2.4 Ghz core 2 duo
8 GB ram
OS X 10.9

I was also experiencing same issues without being to open Older Pages Docs from iCloud in Pages 5. I followed suneson Recommendation and process to the T... Works perfectly.
Important to note you do have to do the second part in order for it to work completely. I tested just the first half and still had issues. Once Disabling and Re-enabling Documents and Clearing Cache - works perfectly now. Thanks Suneson!
Suneson process:
Move all of your iCloud documents to a local folder (offline).
Go to the iCloud preference pane i System Preferences.
Click Manage... and delete all Pages data.
The Next Step is required:
Go back to iCloud preferences and uncheck "Documents & Data".
Check it again.
Delete ~/Library/Caches/--anything related to Pages or iWork--

Can't open a document I created an hour before with Pages 5.0.1; get message saying my Pages is too old, for me to download 5.0.1

Can't open a document I created an hour before with Pages 5.0.1; get message saying my Pages is too old, for me to download 5.0.1

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

I can't open a document in 4.3 of Pages that I created on the same laptop, with the same software. Can anyone tell me how I can open this doc without upgrading?

I'm getting a message saying I need a new version of Pages to open the document.
How can this be?
When I click through for more info APple offer me an upgrade at a price of £19.99 and I've read that the 5.2 version of Pages is really glitchy. So, I don't want to do it, but I need to open my document.
Any ideas?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

How do I find and open saved documents?

How do I find and open saved documents?

After you convert documents from PDF to Word or Excel with the ExportPDF service, you can find the converted files in whatever folder you saved them to. The default save location for files varies by browser. I would suggest searching your hard drive for the file name either via the Windows SmartSearch or Mac Spotlight.
Please let us know if you have any questions.
-David

Can't open a document I was writing yesterday-alert says I need a newer version of pages, but I only updated it in August

Can't open a document I was writing yesterday- alert says it needs a new version of pages, but I only updated it in August 2014. Help please!

You have two versions of Pages on your Mac.
Pages v5.2.2 in /Applications
Pages ’09 v4 in /Applications/iWork ’09
When you open a Pages ’09 document in the default Pages v5.2.2, it is converted to the latter exclusive, new document format, and is not directly backwards compatible with Pages ’09. You would have to use Export To > Pages ’09 in Pages v5.2.2.
If Pages ’09 is running, with/without an open window — double-clicking a Pages v5.2.2 formatted document, or attempting to open said document with the Pages ’09 document chooser, will generate the dialog you saw. It really means you cannot open this newer document format with your older version of Pages. There is nothing to download, because the cause of this dialog is simply having Pages v5.2.2 installed.
You can open actual Pages ’09 documents:
Right-click, Open with > Pages (4.3)
Via Pages ’09 document chooser
Drag/drop Pages ’09 document on the Pages ’09 Dock icon
Pages ’09 File > Open…
Pages ’09 File > Open Recent >

Office Web Apps 2013 - Sorry, there was a problem and we can't open this document. If this happens again, try opening the document in Microsoft Word

Hello
I had configured Office Web Apps for SharePoint 2013 which was working fine for about 2 months until this morning.
The error message I get for WORD, PDF and Excel files is:
The ULS logs on the WFE give me this:
WOPI (CheckFile) Proof Data: AccessToken Hash '1572676699' [1054 bytes], URL
01/08/2014 11:01:58.01*   w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             afk59   Monitorable
WOPI                             agxqc   Medium     WOPI Signature verification
attempt failed with public key 01/08/2014
11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqc   Medium     WOPI
Signature verification attempt failed with public key
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqb   Medium     WOPI
Signature verification attempt failed - no public key   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ahdzz   Monitorable   WOPI
Proof: All WOPI Signature verification attempts failed   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ag7pj   Unexpected   WOPI
(CheckFile) - Invalid Proof Signature for file Letterhead Template.docx url: http://site.contoso.com/_vti_bin/wopi.ashx/files/9c5d0d7077aa43e9a9538c02deb57580?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOi
The ULS Logs on my Office Web Apps server gives me this:
Error message from host: Verifying signature failed, host correlation:    d197d187-ef9d-42f6-ae4f-c4b8199c1078
WOPICheckFile,WACSERVER FileNotFound
WOPI CheckFile: Catch-All Failure [exception:Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI 404
Any idea what may have caused this issue all of a sudden?
Thank you.
Yoshi

Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi

I am getting error when hovering on document in sharepoint online "sorry there was a problem and we can't open this document.If this happens again, try opening the document in Microsoft Word"

I am getting error when hovering on document in sharepoint online "sorry there was a problem and we can't open this document.If this happens again, try opening the document in Microsoft Word".I am sure that document is not corrupted and
all. something it showing the preview and sometimes it throwing this error. I hope this error is intermident. When clicking on the link also it throws this error but on refreshing it working fine. I dont know why it is happening. Please helpme to resolve
this issue.

Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi

Can't open webi documents

Hi,
We can't open webi documents on BO XI 3.0. We have the following error message :
com.businessobjects.wp.om.OMReportElementContainer
(Error: INF)
But we can open deski documents through infoview.
Any ideas ?

We are seeing this error now and it has happened again after restarting the SIA and Tomcat. We will try rebooting whole server tonight.
SAP KB 1326991 suggests:
Cause
The CMSClusterMembers entry in the registry is not updated.
Resolution
WARNING ***********
The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system.
Use the Registry Editor at your own risk. It is strongly recommended that you make a backup copy of the registry files before you edit the registry. For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
Make sure that the CMSClusterMembers entry is updated in the registry. Or you can edit it manually.
The CMSClusterMembers entry can be modified from HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Enterprise\CMSClusterMembers.
Restart Server Intelligence Agent (SIA).
Has anyone tried this - what is meant by 'updating' the registry entry? Updating to what?
thanks
Keith
XI 3.1 SP2

I have been working on a document in Pages 4.3 and now it tells me I can not open the document unless I upgrade to Pages 5.2. When I look up Pages 5.2 the App store says "installed" nor can I find a "purchase" or "install" button.

My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?

If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

Down loaded new version of Pages. Now can't open a document and get message I need a newer version of Pages to open. How can I get it to open

I download the new Update for Pages (5.2.2)on September 8th. Now I can't open a document I created in 2012. I get message "You need a newer version of Pages to open this document" What can I do to get this doc to open

First, open Finder, go to Applications folder and delete iWork '06. Then, open Pages and it will use the most recent version

Can't open Office documents from network share

Dear,
I have a user named X that can't open Office documents from two specific shares. We call this shares T and U.
When the user X opens Office documents the error message is "...xlsx can't be opened". The problem is not client specific because when I login on the same client I can open the documents without any problem. If you copy the file to your desktop it
opens fine.
Any idea?

Anybody?
We have a problem with a customer that they can't open Office documents(Word,Excel etc.) on Windows 8 image on a network share. The error message is just that they can't open the document. The documents are on a sharepoint site and we can open the documents
within the site and also we can open the Office documents on a Windows 7 image.
I think there is a group policy for Windows 8 for this but I don't know for sure?
Anybody?

Can't open saved documents in any iwork program?

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