Can't open some attachments

I am not sure what is going on, but I can not open some attachment files either by quicklook or in iBooks. So far there are .doc and .pdf files that I just can not open. The .pdf gives me the option to open in iBooks, but when I hit the button...nothing. It does not open. That said, other .pdfs have worked, .dot and .xls have worked, .doc has not (not even an option to open in iBooks appears).
I have just completed a full factory restore (not from backup) and the problem persists. Any suggestions on how to view pdfs (even in quicklook again) would be appreciated.

Hi,
Actually it is more likely an Office 2000 issue. First, I would like to know if you can open JPG or PDF file by saving them to Desktop from Outlook.
If they can be accessed on Desktop but not inside an email as attachments, it is an Outlook issue. Is there any error occurs when trying to open that attachment? Please let us know. 
In-case it is actually being blocked, please try to change the security level per following article:
You may receive an "Outlook blocked access to the following potentially unsafe attachments" message in Outlook
http://support2.microsoft.com/kb/829982/en-us
If they cannot be accessed on Desktop either, please make sure you have the proper application to access them such as Adobe Reader for PDF. 
If you have any feedback on our support, please send to [email protected]

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