Can't open some .CR2 files in Lightroom

Does anyone have this sort of message from LR3 when trying to import photos from a Canon 5D MII using a 16 GB Transcend UDMA 400x CF: "The files are from a camera which is not recognized by the raw format support in Lightroom". Pretty strange, since I only got this message for 5 in a series of 500 images...
Furthermore, 3 of the other photos are damaged... Pretty much a card problem, right? Thanks for the advise.
Nuno Fontes Nunes

Hope that the camera can "overrule" this issue trough formatting, but it's the 2nd time it happens in the same week.
There is no "low-level format" option in most cameras that use CompactFlash, Canon 5D MKII included. So your camera card format will NOT help you remove bad sectors on your CompactFlash card. SD cards are a different story – My Canon 600D has low-level format option, but it uses SD memory.
You can however use a computer based utility and your card reader to do low-level formatting to remove bad sectors. Most freeware versions are Windows only, here's one:
http://www.techspot.com/downloads/5265-low-level-format-tool.html
If on a Mac you'll have to search and and/or buy a Mac OSX application, or use a friend's Windows system.

Similar Messages

  • I have Lightroom 3.6 and Camera Raw 6.6 but I can't open my CR2 files from my Canon eos 6D

    Hi,
    I have Lightroom 3.6 and Camera Raw 6.6 but I can't open my CR2 files from my Canon eos 6D
    Lightroom doesn't show a thumbnail image and when trying to import it says the camera format isn't supported. But normaly Camera raw 6.6 should cover the Canon eos 6D
    All help is welcome,
    Thanks

    No, the older versions are not free.  If you upgrade you will have to get Lr5 unless you can still find Lr4 for sale somewhere as it has been discontinued by Adobe.  You can also use the FREE DNG converter to convert the 6d files for use in Lr3.6.

  • I have a Canon 5D Mk lll/Photoshop & Bridge CS6/Camera Raw 7.1 and I still can't open the CR2 files

    I have a Canon 5D Mk lll/Photoshop & Bridge CS6/Camera Raw 7.1 and I still can't open the CR2 files on my Canon.
    Any insight/wisdom would be much appreciated. Thanks

    When you try to open in PS what happens?
    In Bridge do you see icons or thumbnails?
    Will it open in ACR in Bridge?

  • I can't open canon .CR2 files in Adope camera raw in CS3

    When i want to open my .CR2 file from my Canon camera 40D into bridge or photoshop CS3 it does not open it and it can't recognize the file in some way.  My computer is working with windows vista.  I really need help as i dont know why it is not doing it.  Thanks

    Bruce Pollock wrote:
    Distilling the Tech Note down, essentially you can't open .CR2 files in CS3.  I think CS4 is the first version that has .CR2 compatibility.  One option that doesn't involve upgrading to CS4 is to download the free Adobe DNG converter and convert your .CR2 files to .dng.  Then you can open them in CS3.
    No, that isn't right.  The Canon 40D was supported in at least the last version of Camera Raw for CS3.  There are a few things you need to verify.
    1.  In Photoshop, go to Help/About Plug-Ins and click on Camera Raw in the list.  It will tell you what version you have installed.  You should have Camera Raw 4.6 listed, and it should only be listed once.  If there are additional listings then you have a problem.  Camera Raw will now work.
    2.  Get the download instructions from the Adobe download website and make sure Camera Raw is installed in the right folder.  It must be that specific folder, and there can be no other versions of Camera Raw in the Adobe file structure.
    3.  Are you able to see your raw images in Bridge?  If not, then there is something wrong with your installation.
    Check these things out and make sure everything is set up properly.  Then maybe we can help you further.

  • Photoshop CS Extended can't open some PSD files

    Hi,
    Yesterday I have created a new PSD file and worked on it and finally saved the file, but now i can't open the file any more. PS always fails to open the file, because of an internal error.
    I have tried to open some other PSD files, but 3 of 4 files (on my current HDD) didn't work to open and i don't know why. All of those other PSD files are at least 1 month old and PS could open these files. The last time i have opened these files was two weeks ago. The one PSD file, that worked has the following properties:
    image: 1179x1528, 72ppi,8bit,RGB, 15,04 MB
    and the files that don't work have the following properties:
    image1: 454x340, 71ppi, 16bit, RGB, sRGB (profile), 1,17 MB
    image2: 1280x1024, 71ppi, 8bit, RGB, sRGB, 1,92 MB
    image3: 1191x1644, 71ppi, 16bit, RGB, sRGB, 12,02 MB
    I have got, the meta-data out of Adobe Bridge. I can see the preview Image and the thumbnails in the open-dialog of PS. I tried to open the file with other applications like Paintshop Pro and PhotoImpact and both couldn't open them. Paintshop Pro quits, because it doesn't support the "color model".
    I don't know, what else i can do to open these files. I looked around the forum but couldn't find any solution for my problem.
    Does anyone know a solution for my problem ?
    evangelion2100
    PS: I have deleted the pref-file of PS and still it didn't work.

    Dear all. After getting the same problem and read all possible solutions online with no success finally I got rid of this problem successfully and Now it is working perfectly again, and I hope It will work for you all.
    Here it goes:
    BACKGROUND (my case): PS CS3 installed (Premium-Extended), Win Vista 32 Bits. For months it was working perfectly until yesterday, when the app stopped when attempting opening some PSD files. Some other CS3 apps either stopped. 1st I thought it was some kind of file corruption issue.
    After 3 uninstall-reinstall attempts of the whole CS3 and still troubleshooting, I went to the Vista Error Log. Regarding PS CS3 there was a DLL file named "CoolType.dll" which was suspicious to be the main cause of this ****.
    Making a research, it relates to installed Fonts in Windows, that gave me the clue to all of it.
    Yesterday, I installed fonts while working with PS CS3 Im now pretty sure that this process someway altered the Cooltype.dll file, or fonts were not installed properly.
    SOLUTION (my case): locate and uninstall recent fonts (which may have been the problem). NOW my PS3 CS3 is working more than PERFECT!!
    HOPE THIS CAN HELP. I think this topic regards some kind of failed font installation. Check it out and remember if you have modified something.

  • Can't open some PDF files

    These are probably very basic questions but here they go. I am having some trouble opening some PDF files from my school's website. I can download them just fine but when I try to open them a window pops up saying the file could not be open because there was an error.
    The tricky thing is I was able to download and open PDF files from other sources (mainly email).
    Because of that I went into Adobe's website and dowloaded and installed both Adobe Flash and Adobe Reader over the copies that I already had on my computer. Is that bad? Does the computer just write the new copy over the previous one I had without a problem or does it now have duplicated files in the program's folder that could lead to future malfunctioning?
    Even tough I haven't noticed any changes in performance yet could that be concern for future problems (crashing, computer slowing down)? Should I reformat the HD to factory settings and start from scratch since I do not have almost any info/ files in the computer yet? Or am I better off  leaving the computer as it is and not messing with trying to reformat.
    When a
    The other question I have is can there be PDF files that open only in Windows OS and PDF files that would work on both?
    Thanks in advance

    Probably you're opening pdfs using Preview. Preview is very good and it'll open almost any pdf but not 100% of them, for that you must use Acrobat Reader.
    What you did was fine, just keep using the computer.

  • Can't Open Some Document Files, Told To Install Pages 5.0, It Is. What Can i Do?

    Pages 5.0 Installed.  Now I cant open some document files.  I'm asked to install Pages 5.0.  I have to take additional steps to Open Under etc. What can I Do?

    Sounds like some of those may be Pages '08 files.
    You need to open and resave those from Pages '09.
    Peter

  • Opening CR2 files Canon G1XMark2; PS 12.0.4; Mac OS 10.9.4.  Can not open the CR2 files.  Any suggestions?

    Having problem opening my CR2 files from my Canon G1XMark2.  I did not receive a CD with the camera purchase.  Any suggestions?  JMW

    Other than upgrading to photoshop cs6/cc 2014 or buying adobe lightroom 5.6, you could use the adobe dng converter 8.6 to convert the files to dng copies, which photoshop cs5 should then open.
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
    how to use
    Camera Raw: How to use Adobe DNG Converter - YouTube
    You might check on the canon website and see what's available, though it depends on the camera as to what software canon offers for free.

  • Reader 10 can't open some .pdf files

    Reader 10 on a Windows Vista system cannot open some .pdf files. Ones that I create within MS Office open fine. An IRS file (Form W-9) opens fine online, but won't open after downloading. The computer response is "Not responding". Uninstall/reinstall hasn't changed anything, nor has rebooting. Does anybody have suggestions how to tackle this problem?

    HI,
    It is happening to me too! What browser are you using?  It happens to me in Firefox on my brand new MacBook Pro.  I don't have the problem on my old MacBook Air....
    Kind regards,
    Becky

  • Adobe Raw - Can't open my CR2 files in Raw??

    I am relatively new to Photoshop and trying to open a file in Adobe Raw.
    My camera is a 70D and I am definitely shooting RAW.
    I go into Photoshop, File, Open and select the CR2 file I wish to open then down below I change the file format to Photoshop RAW and suddently there is nothing there.
    What am I doing wrong?

    Photoshop RAW is not the same thing as the RAW file that comes out of your camera.  Once you have the CR2 file selected, either double click it, or press the Enter key, or click on Open.  Any of those actions will open the CR2 file in ACR  so long as your version of Camera RAW supports the 70D
    You need ACR 8.2 or later according to this list.  That means Photoshop CS6 or CC
    Camera Raw plug-in | Supported cameras

  • Can't open Canon Cr2 file in Photoshop CS6

    I purscahed PShop CS6 Upgrade a few days ago as an upgrade for the full CS4 Extended (which was upgraded to CS5 last year).  I installed CS6 as an upgrade to the installed and registered CS5. 
    Neither Bridge CS6 nor Photoshop CS6 will read Canon Cr2 raw files, and the "About Photoshop" splash screen indicates my purchased CS6 is a Beta version. 
    What has gone wrong?  Should I uninstall CS5 and CS6, reinstall CS4 and then apply the CS6 upgrade to CS4?
    Thanks
    Ken Lilley

    Hi Chris
    Thanks for the reply.  My reply is a bit delayed from time zones - I
    live in Australia & had to go out to do some work.
    My CS6 upgrade was bought from the Adobe Store Australia on May 10.     
    Order number is:  AD003318323AU
    The downloadsI got on May 10 seemed to cause the problem.  I had trouble
    with the Akamai option but used a second option to get CS6 in 2 files -
    the small exe and the big zipped file.  The small exe wouldn't unzip the
    main file so I unzipped it manually and installed from that, and somehow
    or other I finished up with the beta version.  I'd never installed the
    beta version before this, but the "About Photoshop" splash screen made
    it obvious that I had it then.
    When I got home a while ago I ran the Adobe download process again and
    this time it worked, and file sizes and date last modified etc were
    different in today's download.  I deactivated the first CS6, uninstalled
    it, ran Adobe Creative Suite Cleanser Tool and reinstalled from todays
    downloaded files.  My new CS6 is the correct & current version.
    Adobe will probably have another confused customer somewhere who did
    what I did at about the same time and got the beta version instead of
    the real program.
    The CR2 files I couldn't open were from a Canon G1X.  My Canon 5D Mk2
    files opened properly.
    Thanks again
    Ken Lilley
    Brisbane   Australia

  • Can only open some JPEG files in Camera Raw through Bridge CS3

    I'm running Bridge CS3 version 2.0.0.975. I always edit my JPEG files through Camera Raw in Bridge CS3. I only have to Right-Click on the file and select "Open in Camera Raw...". However, I've come into a situation where some jpg files will not open this way; the option is not even there.
    I have made sure to tick the box in preferences under Behavior "Double-Click Edits Camera Raw Settings in Bridge", and also tick the box under Thumbnails -> Performance and File Handling "Prefer Adobe Camera Raw for JPEG and TIFF Files.
    These files were originally 16bit Grayscale TIFF files, but I changed them to RGB 8bit JPEG files.
    Also, I know the program works because I navigate to an older photo I worked which is a JPEG and the "Open in Camera Raw..." option is there when I Right-Click, but then I navigate back to the image I want to edit, and the option is not there.
    Here are links to my screenshots of what I'm talking about. Both images in the last two screenshots are JPEG:
    General Prefs - http://img535.imageshack.us/i/prefgeneral.png/
    Thumbnail Prefs - http://img716.imageshack.us/i/prefthumbnails.png/
    Camera Raw Option - http://img847.imageshack.us/i/option.png/
    Camera Raw No Option - http://img852.imageshack.us/i/nooption.png/

    function(){return A.apply(null,[this].concat($A(arguments)))}
    MapsCollector wrote:
    When I open Photoshop CS3, then go File -> Open As and change the Format Type to "Camera Raw", the JPEG files vanish and I can only see the TIF files. When I open them, it doesn't open in Camera Raw, but rather opens like a normal file would.
    That's a fundamental problem right there, and a clue in all this.  You should be able to see JPEGs in the Open As Camera Raw dialog.
    What happens if you type in the name?
    I'm almost convinced you have a file named .jpg but with a different image format inside.  Can you put one of these files online for others to try to open?
    -Noel

  • Can't open a raw file from Lightroom to Photoshops ACR

    I got used to using Lightroom 3 as a place to catalogue and store my images but still process my Raw files in Adobe Photoshops Raw Convertor. Now that I have Lightroom 5 I can't find out how to do this.  With version 3 I just highlighted say 3 files and hit command E.
    I know I can open an image as a smart object and go about it that way but I can't open multiple images from Lightroom to ACR.
    I know people will say '' hey well do your Raw work in Lightroom'' but I got used to using the Photoshop Raw convertor and I spent a lot of time and money learning it.
    Surely there is a way to open say three images from L5 to ACR ???
    Please help this has been driving me nuts, It's suggested I will need to start using Bridge but I'm bewildered and don't want to start learning something new.
    Thanks in advance.

    It has been a long time since I even had Lightroom 3 installed on my computer.  I don't recall the behavior you are describing.  ACR is used to translate the adjustments made in Lightroom as the image is transferred to Photoshop.  You may have become accustomed to a certain behavior, but it doesn't work that way.  The process of moving from Lightroom to Photoshop works on the assumption that you have done your raw adjustments using Lightroom, and you are now passing that image to Photoshop.

  • PSE 7.0 - Can't open RAW .CR2 files

    I know this question has been asked many times, and I'm not a novice user, but I can't get it to work.  Here are the details:
    Windows 7(x64)
    Photoshop Elements 7.0
    Camera Raw Plugin 5.6.0.148 (old camera raw .8bi file removed, I did not use the 64-bit version of the new Plugin)
    Camera:   Canon SX50HS (which is included in the list of supported cameras)
    Nothing I've tried has eliminated the "wrong type of file" message when trying to open .cr2 files.
    So, then I read that I should get the Adobe DNG converter (v7.2.0.46) and convert the files to DNG format.  OK, I got the converter but it doesn't recognize the .cr2 files in the folder in which they exist.  I read another post which indicated that the DNG converter only worked from the C:\ root directory.  So, I put one of the .cr2 files there, and used that as the folder to "select images to convert".  It began scanning my drive, and found all of the .tif files on the drive, but none of the .cr2 files.  It did not convert any of the .tif files.
    I am new to the use of RAW format images, but not to the concept of drivers, plugins, versions, and following installation instructions precisely and have years of professional experience in software (even more frustrating!).  It seems as if there could/should be a plugin update utility that prompts for the camera make/model, verifies that it is compatible, and installs the appropriate software.  I'm sure that the camera information is also embedded somewhere in the image file.
    Sorry to beat this poor horse any further, but any insights would be most welcome!

    The only option for you is to download this:
    <http://www.adobe.com/support/downloads/detail.jsp?ftpID=5519>
    Then watch this video:
    <http://tinyurl.com/arrqocd>
    Good luck and post back.

  • Can't open some .mov files

    When I try to open some of my older (2007) .mov files with either QuickTime Player or QuickTime Player 7, I get two error messages in series from QuickTime. First: "Searching for movie data in file "NC051large.mov". After a minute or two, Quicktime says the file can’t be found. If I cancel the search before it completes on its own, another message appears: "The movie could not be opened. The operation couldn't be completed. (OSStatus error -128)”. I did Spotlight searches, but the NC file apparently does not exist on my iBook. Many related .mov files of the same vintage open fine in both versions of QuickTime, but many others have the problem I am describing.
    When I double click the icon for any of the problem .mov files in the Finder, Snow Leopard tries to open them with QuickTime Player 7, which is the program the movies originally were saved in. In desperation, I’ve tried unsuccessfully to open and/or convert three of the problem files with a variety of video editing applications, including: File Juicer, iSkysoft Video Converter, iSquint, Prism, and MacTheRipper. Nothing can either open or convert them. Attempts at conversion hang the application(s).
    The Get Info window identifies all three files as QuickTime movies with the following Codecs: Sorenson Video 3, ACC, and Sprite. Curiously, the Preview section of the Get Info window is able to play one of these movies just fine, but the other two play in this window only as black boxes.
    While my searches on the web, Apple’s support site, and this forum have found many problems where QuickTime is unable to open .mov files, none of these problems appear to be like the one I’m having. I’m at a loss at this point and would appreciate any suggestions that might be implemented by a mid-level user like myself.

    "Searching for movie data in file "NC051large.mov"...
    How large are these files according to the finder? Sounds as if this file is a QT "reference" file which merely "points" to the second file which actually contains the data. If you deleted the file (or did not copy it along with the reference file), then you cannot open/play the reference file. The second message error, -128 (userCanceledErr) is a Menu Manager Error telling you it could not complete the current operation because you cancelled what it was doing.

Maybe you are looking for

  • Problem updating to iTunes 10.1.2

    Win 7 Home Prem 64 Bit. (seen related posts- but not sure if the Windows Installer CleanUp utility is what I need. If it is and I remove all iTunes related items, will my iTunes library,etc be deleted? When in iTunes, clicked check for updates. 10.1.

  • A305-s6860 not starting up error? windows installation

    My laptop worked last night at 10pm, it didn't work this morning at 9am. When i started it up i got an error message. windows failed to start. i need the windows installation disk to repair my computer i can't find the disk also i do not want to wait

  • Iphone memory for video?

    I've run out of memory to take video.

  • Help! There's no sound on my MacBookPro!

    I'm not sure what I did but the audio for my MacBook Pro is no longer working. I can't hear anything on my computer, including computer sounds, nor can someone hear me talk on Skype. What do I do??

  • How can i correct this?

    Hi i have an X number of arrays (256 samples each) that represent a speech signal broken down into this X number arrays. I have also another array of Y elements that each element represents the pitch period length (in samples) of each of the arrays m