Can't Open Some Document Files, Told To Install Pages 5.0, It Is. What Can i Do?
Pages 5.0 Installed. Now I cant open some document files. I'm asked to install Pages 5.0. I have to take additional steps to Open Under etc. What can I Do?
Sounds like some of those may be Pages '08 files.
You need to open and resave those from Pages '09.
Peter
Similar Messages
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I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?
You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use. -
My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?
If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications. -
I am unable to open iPhoto on my Macbook Pro (OSX 10.9.3) after installing ilife 11 from a disc. The message I get is "you can't open the application iPhoto because it may be damaged or incomplete. What can I do?! Any help will be greatly appreciated.
Reinstall it.This time delete the receipts first.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Important:
As you're on 10.9.3 you'll need to update iPhoto to v9.5 before opening it. Use Software update. -
I can't open my iTunes because it says MSVCR80.dll was not found. What can I do? Have I lost my entire library? Thank you for any help.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99810) -
Photoshop CS Extended can't open some PSD files
Hi,
Yesterday I have created a new PSD file and worked on it and finally saved the file, but now i can't open the file any more. PS always fails to open the file, because of an internal error.
I have tried to open some other PSD files, but 3 of 4 files (on my current HDD) didn't work to open and i don't know why. All of those other PSD files are at least 1 month old and PS could open these files. The last time i have opened these files was two weeks ago. The one PSD file, that worked has the following properties:
image: 1179x1528, 72ppi,8bit,RGB, 15,04 MB
and the files that don't work have the following properties:
image1: 454x340, 71ppi, 16bit, RGB, sRGB (profile), 1,17 MB
image2: 1280x1024, 71ppi, 8bit, RGB, sRGB, 1,92 MB
image3: 1191x1644, 71ppi, 16bit, RGB, sRGB, 12,02 MB
I have got, the meta-data out of Adobe Bridge. I can see the preview Image and the thumbnails in the open-dialog of PS. I tried to open the file with other applications like Paintshop Pro and PhotoImpact and both couldn't open them. Paintshop Pro quits, because it doesn't support the "color model".
I don't know, what else i can do to open these files. I looked around the forum but couldn't find any solution for my problem.
Does anyone know a solution for my problem ?
evangelion2100
PS: I have deleted the pref-file of PS and still it didn't work.Dear all. After getting the same problem and read all possible solutions online with no success finally I got rid of this problem successfully and Now it is working perfectly again, and I hope It will work for you all.
Here it goes:
BACKGROUND (my case): PS CS3 installed (Premium-Extended), Win Vista 32 Bits. For months it was working perfectly until yesterday, when the app stopped when attempting opening some PSD files. Some other CS3 apps either stopped. 1st I thought it was some kind of file corruption issue.
After 3 uninstall-reinstall attempts of the whole CS3 and still troubleshooting, I went to the Vista Error Log. Regarding PS CS3 there was a DLL file named "CoolType.dll" which was suspicious to be the main cause of this ****.
Making a research, it relates to installed Fonts in Windows, that gave me the clue to all of it.
Yesterday, I installed fonts while working with PS CS3 Im now pretty sure that this process someway altered the Cooltype.dll file, or fonts were not installed properly.
SOLUTION (my case): locate and uninstall recent fonts (which may have been the problem). NOW my PS3 CS3 is working more than PERFECT!!
HOPE THIS CAN HELP. I think this topic regards some kind of failed font installation. Check it out and remember if you have modified something. -
These are probably very basic questions but here they go. I am having some trouble opening some PDF files from my school's website. I can download them just fine but when I try to open them a window pops up saying the file could not be open because there was an error.
The tricky thing is I was able to download and open PDF files from other sources (mainly email).
Because of that I went into Adobe's website and dowloaded and installed both Adobe Flash and Adobe Reader over the copies that I already had on my computer. Is that bad? Does the computer just write the new copy over the previous one I had without a problem or does it now have duplicated files in the program's folder that could lead to future malfunctioning?
Even tough I haven't noticed any changes in performance yet could that be concern for future problems (crashing, computer slowing down)? Should I reformat the HD to factory settings and start from scratch since I do not have almost any info/ files in the computer yet? Or am I better off leaving the computer as it is and not messing with trying to reformat.
When a
The other question I have is can there be PDF files that open only in Windows OS and PDF files that would work on both?
Thanks in advanceProbably you're opening pdfs using Preview. Preview is very good and it'll open almost any pdf but not 100% of them, for that you must use Acrobat Reader.
What you did was fine, just keep using the computer. -
Can't open some documents in Pages on my macbook pro
I'm running 10.8.5, when trying to open some documents in pages, some of docs are greyed out and will not open. Many others are fine. These are docs that are on the mac, not icloud. Any suggestions on how to open these docs? I am running pages 09
I figured it out. Most of the documents that I could not open were PDF's, so when I went to Finder, they were all there and they were all available to open.
-
Reader 10 can't open some .pdf files
Reader 10 on a Windows Vista system cannot open some .pdf files. Ones that I create within MS Office open fine. An IRS file (Form W-9) opens fine online, but won't open after downloading. The computer response is "Not responding". Uninstall/reinstall hasn't changed anything, nor has rebooting. Does anybody have suggestions how to tackle this problem?
HI,
It is happening to me too! What browser are you using? It happens to me in Firefox on my brand new MacBook Pro. I don't have the problem on my old MacBook Air....
Kind regards,
Becky -
Can only open some JPEG files in Camera Raw through Bridge CS3
I'm running Bridge CS3 version 2.0.0.975. I always edit my JPEG files through Camera Raw in Bridge CS3. I only have to Right-Click on the file and select "Open in Camera Raw...". However, I've come into a situation where some jpg files will not open this way; the option is not even there.
I have made sure to tick the box in preferences under Behavior "Double-Click Edits Camera Raw Settings in Bridge", and also tick the box under Thumbnails -> Performance and File Handling "Prefer Adobe Camera Raw for JPEG and TIFF Files.
These files were originally 16bit Grayscale TIFF files, but I changed them to RGB 8bit JPEG files.
Also, I know the program works because I navigate to an older photo I worked which is a JPEG and the "Open in Camera Raw..." option is there when I Right-Click, but then I navigate back to the image I want to edit, and the option is not there.
Here are links to my screenshots of what I'm talking about. Both images in the last two screenshots are JPEG:
General Prefs - http://img535.imageshack.us/i/prefgeneral.png/
Thumbnail Prefs - http://img716.imageshack.us/i/prefthumbnails.png/
Camera Raw Option - http://img847.imageshack.us/i/option.png/
Camera Raw No Option - http://img852.imageshack.us/i/nooption.png/function(){return A.apply(null,[this].concat($A(arguments)))}
MapsCollector wrote:
When I open Photoshop CS3, then go File -> Open As and change the Format Type to "Camera Raw", the JPEG files vanish and I can only see the TIF files. When I open them, it doesn't open in Camera Raw, but rather opens like a normal file would.
That's a fundamental problem right there, and a clue in all this. You should be able to see JPEGs in the Open As Camera Raw dialog.
What happens if you type in the name?
I'm almost convinced you have a file named .jpg but with a different image format inside. Can you put one of these files online for others to try to open?
-Noel -
When I try to open some of my older (2007) .mov files with either QuickTime Player or QuickTime Player 7, I get two error messages in series from QuickTime. First: "Searching for movie data in file "NC051large.mov". After a minute or two, Quicktime says the file can’t be found. If I cancel the search before it completes on its own, another message appears: "The movie could not be opened. The operation couldn't be completed. (OSStatus error -128)”. I did Spotlight searches, but the NC file apparently does not exist on my iBook. Many related .mov files of the same vintage open fine in both versions of QuickTime, but many others have the problem I am describing.
When I double click the icon for any of the problem .mov files in the Finder, Snow Leopard tries to open them with QuickTime Player 7, which is the program the movies originally were saved in. In desperation, I’ve tried unsuccessfully to open and/or convert three of the problem files with a variety of video editing applications, including: File Juicer, iSkysoft Video Converter, iSquint, Prism, and MacTheRipper. Nothing can either open or convert them. Attempts at conversion hang the application(s).
The Get Info window identifies all three files as QuickTime movies with the following Codecs: Sorenson Video 3, ACC, and Sprite. Curiously, the Preview section of the Get Info window is able to play one of these movies just fine, but the other two play in this window only as black boxes.
While my searches on the web, Apple’s support site, and this forum have found many problems where QuickTime is unable to open .mov files, none of these problems appear to be like the one I’m having. I’m at a loss at this point and would appreciate any suggestions that might be implemented by a mid-level user like myself."Searching for movie data in file "NC051large.mov"...
How large are these files according to the finder? Sounds as if this file is a QT "reference" file which merely "points" to the second file which actually contains the data. If you deleted the file (or did not copy it along with the reference file), then you cannot open/play the reference file. The second message error, -128 (userCanceledErr) is a Menu Manager Error telling you it could not complete the current operation because you cancelled what it was doing. -
I'm getting a message saying I need a new version of Pages to open the document.
How can this be?
When I click through for more info APple offer me an upgrade at a price of £19.99 and I've read that the 5.2 version of Pages is really glitchy. So, I don't want to do it, but I need to open my document.
Any ideas?You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter -
I am unable to open one MPEG4 File in my Macbook. Please tell me what can be done or what software is to be downloaded to open it. Thanking You
Re: When I download a you tube MPEG4 I get the message:- youtube 2.mp4" could not be opened....
mpeg4 files
MPG Video Files -
I can't open some videos,etc. as these sites ask for flash player and I can't load it.
This has been a problem ever since I upgraded the system to Mountain Lion.
The message I receive when I try to install Flash Player is as follows:
"You can't open the application 'flashplayer 10 ax debug 4.exe' because Microsoft Windows
applications are not supported on OS X.>>11.8 is a beta version
It's not, although macupdate & probably other third party sites still show the old one & offer the 11.8.800.88 beta alongside.
http://helpx.adobe.com/flash-player.html
Latest Flash Player Version:
Mac OS X 10.6, 10.7, 10.8 (Snow Leopard, Lion, Mountain Lion)
Firefox, Opera, Safari
11.8.800.94 -
I can't open up links in my mail in my new iphone 5s. What can I do?
I can't open up links in my mail on my iPhone 5S. What can I do?
Hi Tonya234,
Thanks for visiting Apple Support Communities.
If you are not able to open links from email messages on your iPhone, first force the mail application you're using to close with these steps:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app's preview up to close it.
These steps come from this article:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the behavior continues, restart your iPhone next:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the best,
Jeremy
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