Can't open some .mov files

When I try to open some of my older (2007) .mov files with either QuickTime Player or QuickTime Player 7, I get two error messages in series from QuickTime. First: "Searching for movie data in file "NC051large.mov". After a minute or two, Quicktime says the file can’t be found. If I cancel the search before it completes on its own, another message appears: "The movie could not be opened. The operation couldn't be completed. (OSStatus error -128)”. I did Spotlight searches, but the NC file apparently does not exist on my iBook. Many related .mov files of the same vintage open fine in both versions of QuickTime, but many others have the problem I am describing.
When I double click the icon for any of the problem .mov files in the Finder, Snow Leopard tries to open them with QuickTime Player 7, which is the program the movies originally were saved in. In desperation, I’ve tried unsuccessfully to open and/or convert three of the problem files with a variety of video editing applications, including: File Juicer, iSkysoft Video Converter, iSquint, Prism, and MacTheRipper. Nothing can either open or convert them. Attempts at conversion hang the application(s).
The Get Info window identifies all three files as QuickTime movies with the following Codecs: Sorenson Video 3, ACC, and Sprite. Curiously, the Preview section of the Get Info window is able to play one of these movies just fine, but the other two play in this window only as black boxes.
While my searches on the web, Apple’s support site, and this forum have found many problems where QuickTime is unable to open .mov files, none of these problems appear to be like the one I’m having. I’m at a loss at this point and would appreciate any suggestions that might be implemented by a mid-level user like myself.

"Searching for movie data in file "NC051large.mov"...
How large are these files according to the finder? Sounds as if this file is a QT "reference" file which merely "points" to the second file which actually contains the data. If you deleted the file (or did not copy it along with the reference file), then you cannot open/play the reference file. The second message error, -128 (userCanceledErr) is a Menu Manager Error telling you it could not complete the current operation because you cancelled what it was doing.

Similar Messages

  • Photoshop CS Extended can't open some PSD files

    Hi,
    Yesterday I have created a new PSD file and worked on it and finally saved the file, but now i can't open the file any more. PS always fails to open the file, because of an internal error.
    I have tried to open some other PSD files, but 3 of 4 files (on my current HDD) didn't work to open and i don't know why. All of those other PSD files are at least 1 month old and PS could open these files. The last time i have opened these files was two weeks ago. The one PSD file, that worked has the following properties:
    image: 1179x1528, 72ppi,8bit,RGB, 15,04 MB
    and the files that don't work have the following properties:
    image1: 454x340, 71ppi, 16bit, RGB, sRGB (profile), 1,17 MB
    image2: 1280x1024, 71ppi, 8bit, RGB, sRGB, 1,92 MB
    image3: 1191x1644, 71ppi, 16bit, RGB, sRGB, 12,02 MB
    I have got, the meta-data out of Adobe Bridge. I can see the preview Image and the thumbnails in the open-dialog of PS. I tried to open the file with other applications like Paintshop Pro and PhotoImpact and both couldn't open them. Paintshop Pro quits, because it doesn't support the "color model".
    I don't know, what else i can do to open these files. I looked around the forum but couldn't find any solution for my problem.
    Does anyone know a solution for my problem ?
    evangelion2100
    PS: I have deleted the pref-file of PS and still it didn't work.

    Dear all. After getting the same problem and read all possible solutions online with no success finally I got rid of this problem successfully and Now it is working perfectly again, and I hope It will work for you all.
    Here it goes:
    BACKGROUND (my case): PS CS3 installed (Premium-Extended), Win Vista 32 Bits. For months it was working perfectly until yesterday, when the app stopped when attempting opening some PSD files. Some other CS3 apps either stopped. 1st I thought it was some kind of file corruption issue.
    After 3 uninstall-reinstall attempts of the whole CS3 and still troubleshooting, I went to the Vista Error Log. Regarding PS CS3 there was a DLL file named "CoolType.dll" which was suspicious to be the main cause of this ****.
    Making a research, it relates to installed Fonts in Windows, that gave me the clue to all of it.
    Yesterday, I installed fonts while working with PS CS3 Im now pretty sure that this process someway altered the Cooltype.dll file, or fonts were not installed properly.
    SOLUTION (my case): locate and uninstall recent fonts (which may have been the problem). NOW my PS3 CS3 is working more than PERFECT!!
    HOPE THIS CAN HELP. I think this topic regards some kind of failed font installation. Check it out and remember if you have modified something.

  • Can't open some PDF files

    These are probably very basic questions but here they go. I am having some trouble opening some PDF files from my school's website. I can download them just fine but when I try to open them a window pops up saying the file could not be open because there was an error.
    The tricky thing is I was able to download and open PDF files from other sources (mainly email).
    Because of that I went into Adobe's website and dowloaded and installed both Adobe Flash and Adobe Reader over the copies that I already had on my computer. Is that bad? Does the computer just write the new copy over the previous one I had without a problem or does it now have duplicated files in the program's folder that could lead to future malfunctioning?
    Even tough I haven't noticed any changes in performance yet could that be concern for future problems (crashing, computer slowing down)? Should I reformat the HD to factory settings and start from scratch since I do not have almost any info/ files in the computer yet? Or am I better off  leaving the computer as it is and not messing with trying to reformat.
    When a
    The other question I have is can there be PDF files that open only in Windows OS and PDF files that would work on both?
    Thanks in advance

    Probably you're opening pdfs using Preview. Preview is very good and it'll open almost any pdf but not 100% of them, for that you must use Acrobat Reader.
    What you did was fine, just keep using the computer.

  • How can I open a .mov file with iMovie?

    Hi,
    I keep trying to open a .mov file in iMovie and it isn't doing it. Is that not a recognized file extension? Should I convert the video file somehow?
    Thanks!

    .mov is just a container for a variety of video codecs, some of which are not recognized by iMovie.  You will need to convert it first with a third party app such as Media Converter (which is free, see:   http://media-converter.sourceforge.net). 
    Another free app  VideoSpec (see:  http://videospec.free.fr) is useful for identifying all the details of a video clip
    Geoff.

  • Can't Open Some Document Files, Told To Install Pages 5.0, It Is. What Can i Do?

    Pages 5.0 Installed.  Now I cant open some document files.  I'm asked to install Pages 5.0.  I have to take additional steps to Open Under etc. What can I Do?

    Sounds like some of those may be Pages '08 files.
    You need to open and resave those from Pages '09.
    Peter

  • Reader 10 can't open some .pdf files

    Reader 10 on a Windows Vista system cannot open some .pdf files. Ones that I create within MS Office open fine. An IRS file (Form W-9) opens fine online, but won't open after downloading. The computer response is "Not responding". Uninstall/reinstall hasn't changed anything, nor has rebooting. Does anybody have suggestions how to tackle this problem?

    HI,
    It is happening to me too! What browser are you using?  It happens to me in Firefox on my brand new MacBook Pro.  I don't have the problem on my old MacBook Air....
    Kind regards,
    Becky

  • Can only open some JPEG files in Camera Raw through Bridge CS3

    I'm running Bridge CS3 version 2.0.0.975. I always edit my JPEG files through Camera Raw in Bridge CS3. I only have to Right-Click on the file and select "Open in Camera Raw...". However, I've come into a situation where some jpg files will not open this way; the option is not even there.
    I have made sure to tick the box in preferences under Behavior "Double-Click Edits Camera Raw Settings in Bridge", and also tick the box under Thumbnails -> Performance and File Handling "Prefer Adobe Camera Raw for JPEG and TIFF Files.
    These files were originally 16bit Grayscale TIFF files, but I changed them to RGB 8bit JPEG files.
    Also, I know the program works because I navigate to an older photo I worked which is a JPEG and the "Open in Camera Raw..." option is there when I Right-Click, but then I navigate back to the image I want to edit, and the option is not there.
    Here are links to my screenshots of what I'm talking about. Both images in the last two screenshots are JPEG:
    General Prefs - http://img535.imageshack.us/i/prefgeneral.png/
    Thumbnail Prefs - http://img716.imageshack.us/i/prefthumbnails.png/
    Camera Raw Option - http://img847.imageshack.us/i/option.png/
    Camera Raw No Option - http://img852.imageshack.us/i/nooption.png/

    function(){return A.apply(null,[this].concat($A(arguments)))}
    MapsCollector wrote:
    When I open Photoshop CS3, then go File -> Open As and change the Format Type to "Camera Raw", the JPEG files vanish and I can only see the TIF files. When I open them, it doesn't open in Camera Raw, but rather opens like a normal file would.
    That's a fundamental problem right there, and a clue in all this.  You should be able to see JPEGs in the Open As Camera Raw dialog.
    What happens if you type in the name?
    I'm almost convinced you have a file named .jpg but with a different image format inside.  Can you put one of these files online for others to try to open?
    -Noel

  • Can't open or move file - In use by Mac OS X

    I have a file (movie) I am trying to move to a new external hard drive. I can't move it cause it says it is used by Mac OS X and cannot be moved or if I try to open it says it can't be opened.
    The permissions are set correctly on this file and it plays just fine in iTunes but I can't open it in quicktime or I get that message. Anyone have any ideas to try? The Locked check box is not checked in the info window and my user has read and write access to the file.

    Well I will never know what happened with that file. I tried moving it again and got the error message again. Got another message after that saying do you want to continue to move items you can move (though this was the only file I was trying) I said continue and then the file disappeared off my system.
    No idea what happened with it.....

  • Can't open H264 MOV file in 8.0

    I took some video this weekend at an auto racing event using a ReplayXD camera.  According to their website they use H264 codec.  I can play the files just fine using Windows Media Player.  However when I try to drag and drop them into Premier Elements 8.0 it says it doesn't recoginize the file type or the correct codec is not installed.  This is where I am confused.  Since the file plays correctly in WMP, doesn't that mean the codec is already installed on my computer?  Any ideas on what to do next?
    FYI I'm using Win 7 x64

    Playing and editing are not the same thing... and what PreElements will or will NOT edit has changed over time
    First thing to do is determine the exact codec inside that MOV file
    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

  • Can't open Quicktime .mov file (Error -2048)

    I can't open and run an 11mb QuickTime .mov file that was created, I'm pretty sure, on a Mac. I'm using a PC running QuickTime 7.2. Colleagues using PCs with QuickTime 7.0 and 7.1 can't run it either. The guy who created the file apparently has no problem running it on a Mac. My full error measage is "Error -2048: Coundn't open the file because it is not a file that QuickTime understands". Any ideas anyone?

    Ask the guy that made the file what codecs are used in it. Mac users can open, save and edit .wmv files and he may have put one inside a .mov container. It will never play on a PC unless saved as .wmv extension.

  • I can't open some photoshop files it says "The command "Set" is not currently available."

    What does this mean and how can I fix it? A corworker will make a photoshop file (Poster for example) and when i try to open it on my computer it wont open and says "The command “Set” is not currently available." What does this mean and how can I fix it? Thanks!

    You are running some sort of automation when you open files - because that error message comes from automation (actions, scripts or plugins) that are trying to target something that isn't there.
    Event Scripts was the obvious choice.
    Automation plugins, or Flash Panels are the next most obvious -- try disabling all third party plugins and Flash Panels.
    The error might come from Generator, if you have the latest Photoshop CC.

  • Can't open some .CR2 files in Lightroom

    Does anyone have this sort of message from LR3 when trying to import photos from a Canon 5D MII using a 16 GB Transcend UDMA 400x CF: "The files are from a camera which is not recognized by the raw format support in Lightroom". Pretty strange, since I only got this message for 5 in a series of 500 images...
    Furthermore, 3 of the other photos are damaged... Pretty much a card problem, right? Thanks for the advise.
    Nuno Fontes Nunes

    Hope that the camera can "overrule" this issue trough formatting, but it's the 2nd time it happens in the same week.
    There is no "low-level format" option in most cameras that use CompactFlash, Canon 5D MKII included. So your camera card format will NOT help you remove bad sectors on your CompactFlash card. SD cards are a different story – My Canon 600D has low-level format option, but it uses SD memory.
    You can however use a computer based utility and your card reader to do low-level formatting to remove bad sectors. Most freeware versions are Windows only, here's one:
    http://www.techspot.com/downloads/5265-low-level-format-tool.html
    If on a Mac you'll have to search and and/or buy a Mac OSX application, or use a friend's Windows system.

  • I have Illustrator CC, but I can't open some eps files.

    It is giving me the "this file was created in a newer version of Illustrator" error. But that can't be, right? I am up to date on updates for CC. I can place the file in a new Illustrator file and then embed it, but I shouldn't have to do that. Any ideas?

    Give this a try:
    https://discussions.apple.com/message/15224241#15224241

  • Hello. I have some .mov files that I am able to open with Quick time on my pc but not on my mac. I even tried downloading quick time 7 but still no progress. Is there anything else I can do?

    I can not open my.mov files on my mac. I would like too. I use to b able to look at them but for some reason i can not. I tried downloading quick time 7 but i have had no luck. Is there a way for me to open them? I just finished updating my system software so maybe that had something to do with it? Please help.

    drrbr1,
    Mavericks changed how media was handled on OS X. Apple moved away from the old Quicktime frameworks (that were started in the 80's IIRC). Now the OS uses AVFramework. It is why Quicktime X (QTX) & Quicktime 7 (QT7) can play different formats.
    QT7 used a series of codec plugins (encoder/ decoder) to add support for formats that Apple never supported (like DIVX, WMV, Ogg audio etc). Many users installed plugins like Perian to add these codecs via a simple installer. Perian may still work on QT7 apps, I haven't tested Perian on 10.10. Perian is clearly out of date & abandoned now, see perian.org or see the site of the old codec.
    AVFoundation & QTX has no ability to add extra codecs - you get support because the format is correct for AVFoundation to play, you get a dialog that converts the movie or the third option is that AVFoundation can't convert & simply chokes & doesn't allow playback.
    Apple have nothing to fix. The reason the movies don't play is because the new framework uses 64bit for everything. The older codecs are not 64bit & since Apple didn't write those codecs they won't fix them either. It may seem like I'm apologising for Apple, but it isn't entirely their fault, things move on.
    I'm afraid you need to work out what codecs you have contained in the files (.mov is just a wrapper around the data - the codec is the key to reading the data). mediainfo can help with that
    https://mediaarea.net/en/MediaInfo
    It will list the details of the codecs - from there you need to find an app that will convert to a supported format.
    It sounds like you have a sound format that is not compatible with AVFoundation - that means all apps the rely on AVfoundataion no longer play those files (Finder & iMovie use AVFoundataion).
    Media formats supported by QuickTime Player - Apple Support

  • Can't open some attachments

    I am not sure what is going on, but I can not open some attachment files either by quicklook or in iBooks. So far there are .doc and .pdf files that I just can not open. The .pdf gives me the option to open in iBooks, but when I hit the button...nothing. It does not open. That said, other .pdfs have worked, .dot and .xls have worked, .doc has not (not even an option to open in iBooks appears).
    I have just completed a full factory restore (not from backup) and the problem persists. Any suggestions on how to view pdfs (even in quicklook again) would be appreciated.

    Hi,
    Actually it is more likely an Office 2000 issue. First, I would like to know if you can open JPG or PDF file by saving them to Desktop from Outlook.
    If they can be accessed on Desktop but not inside an email as attachments, it is an Outlook issue. Is there any error occurs when trying to open that attachment? Please let us know. 
    In-case it is actually being blocked, please try to change the security level per following article:
    You may receive an "Outlook blocked access to the following potentially unsafe attachments" message in Outlook
    http://support2.microsoft.com/kb/829982/en-us
    If they cannot be accessed on Desktop either, please make sure you have the proper application to access them such as Adobe Reader for PDF. 
    If you have any feedback on our support, please send to [email protected]

Maybe you are looking for

  • 3rd Party Online Training

    Hi Can anyone recommend some online training in EP.  I would like to get certified but the SAP courses are not running at convenient times. I have come across  [http://www.sapdrill.com/] and [http://www.michaelmanagement.com/] . Does anyone have any

  • Bug: Safari - controls disappear after returning from horizontal tilt back to vertical when multiple tabs are op

    Apple Team,    I would like to report a bug in Safari on iPhone 6 plus/6 on iOS 8.1.2. Here is what happens, Launch multiple tabs/instances of Safari (at least 2) and stay in vertical mode. Now, switch to display multiple windows using the overlappin

  • Color change in bridge

    When I upload my raw images to bridge CS6, the colour changes right before my eyes. When images are out of focus{loading} I can see the correct color but as soon as the fully load, it changes.  I didn't have this issue until I upgraded  from CS5 to C

  • SMB and EPS Files (all files have .eps extensions)

    HI All, We've turned off Appleshare on our Microsoft SBS Server and have all our mac clients connecting via SMB - previews of folders within apps is now much much faster and we can now have longer file names. However, all of our eps images are screwe

  • Running two versions of iLife and keeping iMovie 6

    Actually two questions. Is it possible to keep iLife 08 and also install Life 09 in the same computer. And MOST importantly if I install the iLife09 package will I loose iMovie 06 which I have used so much and have so much material I am working on?