Can't open specific program - any ideas?

Hi, I'm not sure if this is the correct part of the forum for this question but I couldn't find anyplace else that looked appropriate. Yesterday I tried to open a program called "J Album" that I had loaded to my G5 several months ago. It may not be relevant, but this is photo related software that allows you to create very nice looking albums/slideshows that you can then upload to another site.
At the time I initially installed the software (downloaded from Jalbum site) everything worked fine. Now when I try to open Jalbum there is a brief flicker on my monitor but nothing happens, the program does not open. I then removed the application from my apps folder and downloaded the latest version of Jalbum. Tried to open it and same results, nothing happens except a quick flicker on the screen.
I then tried opening Jalbum on my wife's G5, also running OSX 10.4.11. No problem, the program opened and functioned correctly.
Any ideas what might be going on here, and how I can fix it? Worst case I could use my wife's G5 to run the program, but then I'll need to move large numbers of photos to her machine; and I'll also catch massive flack for using her Mac rather than my own to do my work! Not the preferred course of action!!
Thanks in advance for any ideas!

You can narrow down the possible causes by creating a new admin user account in System Preferences Accounts pane. Log out and log in to the new account. Does the problem recur in the new account?
If not, you have narrowed down the problem to something in your current user account. Could be another preference file or something else in
<user home folder>/Library/
Look in the Cache folder and other places for something with the app's name.
If it does recur with the new user account, there is something amiss with your overall system, or with the current installation of the program. There may be some components related to the program in
<startup volume>/Library/Application Support/
and other locations within that top level Library folder. Again, look for something with the app's name.
If the apps installer has an uninstall option, you should use it.

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Can't open specific program - any ideeas?

Hi, I'm not sure if this is the correct part of the forum for this question but I couldn't find anyplace else that looked appropriate. Yesterday I tried to open a program called "J Album" that I had loaded to my G5 several months ago. It may not be relevant, but this is photo related software that allows you to create very nice looking albums/slideshows that you can then upload to another site.
At the time I initially installed the software (downloaded from Jalbum site) everything worked fine. Now when I try to open Jalbum there is a brief flicker on my monitor but nothing happens, the program does not open. I then removed the application from my apps folder and downloaded the latest version of Jalbum. Tried to open it and same results, nothing happens except a quick flicker on the screen.
I then tried opening Jalbum on my wife's G5, also running OSX 10.4.11. No problem, the program opened and functioned correctly.
Any ideas what might be going on here, and how I can fix it? Worst case I could use my wife's G5 to run the program, but then I'll need to move large numbers of photos to her machine; and I'll also catch massive flack for using her Mac rather than my own to do my work! Not the preferred course of action!!
Thanks in advance for any ideas!

Perhaps the applications preferences are corrupted and causing it to crash on launch.
Either…
Create a new user account on the G5 and try running the App in question. Success means there is something in your user account broken. The preferences file should be in YOUR HOME FOLDER/Library/Preferences, but there could be other items the app loads in the Library/Application Support etc.
Try trashing (it's safer to move to the Desktop) any items that have jalbum in the name (or the name of the software manufacturer) that are in the HOME/Library/Preferences. The pref files should be called something like com.apple.Finder.plist with the makers name first followed by the app name.

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Can't open specific program - any ideas?

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