Can't open template from  BPF

Hi experts
    I got some problems in BPF,When i try to open a Excle Template  in  BPF,It doesn't work.Should i delete the "outlooksoft" files?Or
any suggestion?

Dear Candy Toy,
When You create a new Appset from AppShell Appset, all of new Appset data will be same with Appshell configuration. I think that if your configuration different from Appshell, you could delete BPC template because its can not run smoothly and never appear troubles in your appset.
For your case: Please you check up your user security through BPC Administration Console, maybe you could not have a right privileges.
Kind Regards,
Wandi Sutandi

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