Can't open the iTunes Store app on my iPhone 5

I updated my software to iOS7 and all other apps work fine but I can't open iTunes...please
Help.

After updating to os7 my iphone 5 will not connect to the iTunes Store. I went in to settings, signed out, and then signed back in and retried and the iTunes Store still will not open. Works fine on Apple TV and my ipad, just not my phone.Other suggestions would be appreciated.
Thanks, Tim

Similar Messages

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  • I can't open my iTunes Store?! Please help?

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    Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store etc.) are BLACK.  They still have clickable hyperlinks, but I can't see what I'm clicking.  Any pagess accessed through the drop-down menus (even iHelp) or by randomly clicking I can't see.

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  • I'm using Windows XP2. Can't open my "iTunes Store" page. Have to struggle to get to my library. Have uninstalled/reinstalled multiple times. Cleared associate apps in Add/Remove. Re-booted after every operation. No change. Still opens in library.

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    Hi Andre V.,
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    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
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  • The itunes store app on the iphone 4s does not appear on the iphone at all so i can't purchase any media.  I have done all the updates on the iphone and in itunes.  This happened right after i did the latest iphone update.  HOW CAN I GET THE ITUNES BACK?

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    Google are supposed to be working on an iPad maps app.

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    When I open the iTunes store it tills me that I cannot connect , how can I connect then?

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    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

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    After the upgrade to ios 7 my iphone 4s will not open the itunes store at all. It will allow me to open a specific song from another app for download from apps such as shazam, but I cannot search the store. ios 7 is the worst thing since windows vista.

    And it's not the safari settings either, i've already tried that and resetting my phone a few times.

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