Can't open the new playbook, it's very hot!

Question

This morning I received the new playbook I bought for a friend. When I update it(it's downloading 500Mb something), it's said when installing I should keep it charging. Ok, I charged it. But just after it updates, I touch the screen and there is something jumpt out sayin: it will restart soon. Then I wait it for restarting.. But it never restart. It's dead. And it's very hot on back. I tried to press the power button, it has no reaction. I'm so worried. So I plug it off and put it back to the original box. I bought this from Amazon on $242.5. It's so bad! Does any one can help me?
Solved!
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Answer 1

Since it is new and under warranty you can either return it or try a debrick is you have the time
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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