Can't open up acrobat XI standard.

after I downloaded acrobat XI standard, i ended up with 2 icons , one with looks like the usual acrobat icon but i can't get it to open up. the other looks like a file icon labeled acrobat XI but when I open this it goes a file page with . things that would be in a breakdown of every thing that makes up acrobat XI. when i go to the usual Icon it asks me for my version and serial number BUT its doesn't have acrobatXI listed. when i just list serial number it says it recognizes serial number but it doesn''t match any version listed? should i delete everything and try to download again?  

Moving to Acrobat forum.
Regards,
Romit Sinha

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