Can't open up Itunes (its been like this for months, and no response.)
I can not access itunes. Whenever I click on it it says:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost."
It has been like this for a while. One day itunes just stopped working. Help from Apple would be nice.
E machine Windows XP
E machine Windows XP
we're still on track.
Error Number: 0x80040707
Description: DLL function call crash: QtinstallCode.QuicktimePostinstallProc
that's a known complication of a broken QuickTime. in this context, it usually means the installation configuration information of the QuickTime has been compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
next use the QuickTime component of the complete uninstall instructions in the following document as a guide to a manual removal of leftover QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got all the existing QuickTime scraped away, let's try another careful standalone QT 7.0.4 reinstall.
does it go through properly this time? if so, does your itunes launch properly again?
love, b
Similar Messages
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my ipod has a black screen with a loading symbol (its moving) i cant turn it off or plug it into itunes its been like this for about 3.5 hours. i tried to do a system reset it after a glitched download. but while it was reseting it got stuck ot a black loading screen.
PLEASE HELP ME !!!!!!!!The article helped me a bit but it doesnt help me totally because the buttons dont work and i cannot connect to itunes (itunes does not sense my ipod when plugged in) so im thinking to just let the battery uncharge...
but when it went down i was fully charged
(im very unpatient) -
Is anyone else having this problem? I uninstall photoshop and re-install it because in some forums it seems that worked for some people. But they were also using PC not Mac's.
Well done, Gerry Brown. This solution actually helped me to troubleshoot for someone I was helping with a similar Script Editor issue. I actually thought of saving to another directory other than Applications like Desktop, but I'm troubleshooting over a Forum and the other person is offline. So I have no way of testing anything and it would've been like a forum-based version of phone tag. That is, if I could even figure out where to start in a one-way troubleshooting session.You certainly made my life easier with your conclusive answer so thanks haha. Kind of lame Nichy-boy didn't give you a like, but he meant well. I'll get you with a like.
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I installed the new version of 1Photo 11 and it worked for about a day. for several months now I have not been able to open it or access my photo library. it opens for about 20 seconds and then crashes. Then I get this message:
Process: iPhoto [5312]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.1.2 (9.1.2)
Build Info: iPhotoProject-6050000~2
Code Type: X86 (Native)
Parent Process: launchd [107]
Date/Time: 2011-05-07 08:47:11.659 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 269573 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 26 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 152E6652-EDA9-404D-88F9-8C9E29CA3522
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 32
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.CoreFoundation 0x9487a37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x94879464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x94879291 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x961a2e04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x961a2bb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x961a2a3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x98ca178d _DPSNextEvent + 847
9 com.apple.AppKit 0x98ca0fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x98c63247 -[NSApplication run] + 821
11 com.apple.AppKit 0x98c5b2d9 NSApplicationMain + 574
12 com.apple.iPhoto 0x00010e19 0x1000 + 65049
13 com.apple.iPhoto 0x00010975 0x1000 + 63861
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x96570922 kevent + 10
1 libSystem.B.dylib 0x9657103c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x965704f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9657029e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9656fd21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.CoreFoundation 0x9487a37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x94879464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x94879291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x93d08640 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.proxtcore 0x8f6613c5 -[XTRunLoopThread run:] + 453
7 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
8 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
9 libSystem.B.dylib 0x965777fd _pthread_start + 345
10 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.CoreFoundation 0x9487a37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x94879464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x94879291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x93d08640 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.proxtcore 0x8f6613c5 -[XTRunLoopThread run:] + 453
7 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
8 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
9 libSystem.B.dylib 0x965777fd _pthread_start + 345
10 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 7:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 8:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.CoreFoundation 0x9487a37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x94879464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x94879291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x93d08640 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.proxtcore 0x8f6613c5 -[XTRunLoopThread run:] + 453
7 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
8 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
9 libSystem.B.dylib 0x965777fd _pthread_start + 345
10 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66014f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f65ef30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
9 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x965777fd _pthread_start + 345
11 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.iLifeSQLAccess 0x01631a81 -[RALatchTrigger wait] + 81
3 com.apple.iLifeSQLAccess 0x01631976 -[RAOperationQueueImpl _workThread] + 358
4 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
5 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x965777fd _pthread_start + 345
7 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.iLifeSQLAccess 0x01631a81 -[RALatchTrigger wait] + 81
3 com.apple.iLifeSQLAccess 0x01631976 -[RAOperationQueueImpl _workThread] + 358
4 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
5 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x965777fd _pthread_start + 345
7 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 27:
0 libSystem.B.dylib 0x9654a0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x96577c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x965a6aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93d0ad48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x93cc39bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x93cc38a0 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.RedRock 0x01b3670d -[RKAsyncImageRenderer _backgroundRenderThread:] + 173
7 com.apple.proxtcore 0x8f66b8cc -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 220
8 com.apple.proxtcore 0x8f6615b3 -[XTSubscription postMessage:] + 227
9 com.apple.proxtcore 0x8f660db6 -[XTDistributor distributeMessage:] + 950
10 com.apple.proxtcore 0x8f660831 -[XTThread handleMessage:] + 849
11 com.apple.proxtcore 0x8f65ef46 -[XTThread run:] + 422
12 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
13 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
14 libSystem.B.dylib 0x965777fd _pthread_start + 345
15 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 28:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 29:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 30:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 31:
0 libSystem.B.dylib 0x96578046 __semwait_signal + 10
1 libSystem.B.dylib 0x96577d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96579998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.Foundation 0x93cf68a8 -[NSCondition wait] + 316
4 com.apple.iPhoto 0x00061117 0x1000 + 393495
5 com.apple.iPhoto 0x00060f31 0x1000 + 393009
6 com.apple.CoreFoundation 0x948b6edd __invoking___ + 29
7 com.apple.CoreFoundation 0x948b6e48 -[NSInvocation invoke] + 136
8 com.apple.RedRock 0x01b6e0f1 -[RKInvoker _invokeTargetWithPool:] + 81
9 com.apple.proxtcore 0x8f66b888 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 152
10 com.apple.proxtcore 0x8f6615b3 -[XTSubscription postMessage:] + 227
11 com.apple.proxtcore 0x8f660db6 -[XTDistributor distributeMessage:] + 950
12 com.apple.proxtcore 0x8f660831 -[XTThread handleMessage:] + 849
13 com.apple.proxtcore 0x8f65ef46 -[XTThread run:] + 422
14 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
15 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
16 libSystem.B.dylib 0x965777fd _pthread_start + 345
17 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 32 Crashed:
0 libJPEG.dylib 0x95e774f1 vec_ycc_rgbx_convert + 711
1 libJPEG.dylib 0x95e76b98 sep_upsample + 182
2 libJPEG.dylib 0x95e74cd6 process_data_context_main + 496
3 libJPEG.dylib 0x95e74ad7 _cg_jpeg_read_scanlines + 150
4 com.apple.ImageIO.framework 0x94ed4894 copyImageBlockSetJPEG + 2970
5 com.apple.ImageIO.framework 0x94ebec61 ImageProviderCopyImageBlockSetCallback + 174
6 com.apple.CoreGraphics 0x9537561b CGImageProviderCopyImageBlockSet + 228
7 com.apple.CoreGraphics 0x95379e2c img_blocks_create + 348
8 com.apple.CoreGraphics 0x95379cb1 img_blocks_extent + 85
9 com.apple.CoreGraphics 0x95312b46 img_data_lock + 8882
10 com.apple.CoreGraphics 0x9530fc42 CGSImageDataLock + 172
11 libRIP.A.dylib 0x9072374c ripc_AcquireImage + 2446
12 libRIP.A.dylib 0x907213c2 ripc_DrawImage + 1245
13 com.apple.CoreGraphics 0x9530f8bc CGContextDrawImage + 450
14 com.apple.iPhoto 0x000b5cfd 0x1000 + 740605
15 com.apple.iPhoto 0x003e1992 0x1000 + 4065682
16 com.apple.iPhoto 0x000b4ec8 0x1000 + 736968
17 com.apple.iPhoto 0x0033984e 0x1000 + 3377230
18 com.apple.iPhoto 0x000b48d7 0x1000 + 735447
19 com.apple.iPhoto 0x0016e6f5 0x1000 + 1496821
20 com.apple.iLifeFaceRecognition 0x011184b0 -[FaceRecognitionManager detectFacesInPhoto:userInfo:options:delegate:context:] + 149
21 com.apple.RedRock 0x01bb72ec -[RKFaceDetectionWorker detectFacesForMaster:aggressive:] + 844
22 com.apple.iPhoto 0x00787569 0x1000 + 7890281
23 com.apple.RedRock 0x01bb6e11 -[RKFaceDetectionWorker performJob:] + 385
24 com.apple.proxtcore 0x8f6615b3 -[XTSubscription postMessage:] + 227
25 com.apple.proxtcore 0x8f660db6 -[XTDistributor distributeMessage:] + 950
26 com.apple.proxtcore 0x8f660831 -[XTThread handleMessage:] + 849
27 com.apple.proxtcore 0x8f65ef46 -[XTThread run:] + 422
28 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
29 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
30 libSystem.B.dylib 0x965777fd _pthread_start + 345
31 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 33:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 34:
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.iLifeSQLAccess 0x01631a81 -[RALatchTrigger wait] + 81
3 com.apple.iLifeSQLAccess 0x01631976 -[RAOperationQueueImpl _workThread] + 358
4 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
5 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x965777fd _pthread_start + 345
7 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 35: com.apple.CFSocket.private
0 libSystem.B.dylib 0x96569066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x948b9c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x965777fd _pthread_start + 345
3 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 36:
0 libSystem.B.dylib 0x96578046 __semwait_signal + 10
1 libSystem.B.dylib 0x96577d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96579998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.CoreVideo 0x90f696fe CVDisplayLink::runIOThread() + 1016
4 com.apple.CoreVideo 0x90f692ea startIOThread(void*) + 156
5 libSystem.B.dylib 0x965777fd _pthread_start + 345
6 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 37:
0 libSystem.B.dylib 0x9654a09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9654a807 mach_msg + 68
2 com.apple.CoreFoundation 0x9487a37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x94879464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x94879291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x93d076f4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x93ccead0 -[NSThread main] + 45
7 com.apple.Foundation 0x93ccea80 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x965777fd _pthread_start + 345
9 libSystem.B.dylib 0x96577682 thread_start + 34
Thread 38:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 39:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 40:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 41:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 42:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 43:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 44:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 45:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 46:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 47:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 48:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 49:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 50:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 51:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 52:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 53:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 54:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 55:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 56:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 57:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 58:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 59:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 60:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 61:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 62:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 63:
0 libSystem.B.dylib 0x9656f9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9656ff48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9656fb66 start_wqthread + 30
Thread 32 crashed with X86 Thread State (32-bit):
eax: 0x00000010 ebx: 0x95e7723b ecx: 0x95e8b430 edx: 0x00000000
edi: 0x1f692c10 esi: 0x95e8b420 ebp: 0xb1125488 esp: 0xb1125360
ss: 0x0000001f efl: 0x00010206 eip: 0x95e774f1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xf4efe7 com.apple.iPhoto 9.1.2 (9.1.2) <72EA463B-85DF-4795-CCD4-936D0594DF80> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0x10cb000 - 0x10f2ff7 com.apple.iPhoto.Tellus 1.2 (47) <20628357-FF33-571A-EE39-5F7874E30EA0> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
0x1111000 - 0x1128ff7 com.apple.iLifeFaceRecognition 1.0 (21) <AD53D7A2-F0B2-FF76-5C6D-C23B234AB50E> /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognit ion
0x1137000 - 0x1162fff com.apple.DiscRecordingUI 5.0.8 (5080.4.1) <A8CDE14A-569E-3E84-B216-FC936E3DE1FB> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x117a000 - 0x1186ff3 com.apple.UpgradeChecker 1.0 (1.1) <C2823B16-7D15-908B-5E7B-FC936FF413E7> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0x118e000 - 0x118eff7 com.apple.iLifeSlideshow 2.1.1 (814) <C3529CDF-5D4E-F6E9-8526-55F1B701477B> /Library/Frameworks/iLifeSlideshow.framework/Versions/A/iLifeSlideshow
0x1192000 - 0x1279fef org.python.python 2.6.1 (2.6.1) <4FFD855C-1C5A-9206-A695-8C9904F1DA84> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x12c4000 - 0x1538ff7 cThat
KERN_PROTECTION_FAILURE
Is always a data related issue.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
My iPhone 4 froze when I was using the Facebook app. The only thing moving is the indicator at the top spinning to show its "thinking." Its been like this for about an hour, I can't even turn it off. Any ideas (other than letting the battery go dead)?
Thank you, I've tried that but it won't work either, the logo never comes up. It just stays on the FB app screen. I tried connecting to iTunes to see if I can fix something from there and it freezes iTunes. Also tried disconnecting the wifi (I don't know how I thought that would help but worth a try) and plugging it into the charger but still nothing. I think I'll have to visit the store tomorrow. I appreciate it, though!
-
I purchased a full album and as it was downloading it stopped out of nowhere and all the music that was downloading said download error. Tap to retry. So i tapped all of them then it said it couldnt be downloaded at this time. Its been like this for 2 days. Help me!!!
Have you tried redownloading on computer and syncing?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already
What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Please help, I keep removing and installing itunes but I still can't open it. Every now and then it will let me in but I can't do everything that I should be able to do.
I gave my two cents on another forum post, but will also place it here. I figure why not, more eyes and all that.
Not sure if you solved your problem, you probably did since there is no follow-up. But since I am in the midst of this quaundary, I'll give you a little heads up. I think 13010 might be when iTunes can't find a library. This does not mean your music is missing as you can have your media folder (containing all your actual iTunes files) and your library folder (the database that organizes all of your media files) in separate locations. I recently got a new computer and first pointed to the new media location and then also iTunes started to download the itunes library but for some reason deemed it damaged and may have removed it from it's original location as it can no longer find the library folder in that location.
My problem is this, no other forum post has helped me much in regards to the 13010 error. I removed the extras and genius files and still got the 13010 error. I reinstalled iTunes and still the 13010 error. At this point I am willing to scrap everything just to get a factory fresh version of iTunes and then attempt to import all my old media into it and then reorganize it myself. But as far as I know, there is no easy way to do this. -
I have tried multiple times to download itunes on my pc with windows 7. At this point I am incredibly frustrated and have come to the conclusion that a) apple so doesn't care about the pc users that purchase their products b) itunes is apparently not meant to be user friendly since many people can't even download it and c) the people employed by apple aren't that bright since that can't make a working version of a program that they have put out not once or twice but over 10 times...
Hi there,
I had the same experience. I'm using a Dell Inspiron 1545 laptop, with Windows 7 Home Edition, 32 bit.
I tried to install iTunes 10.5 and it started installing, then, just before the end of the process, came up with the following error message:
"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
Of course, no information on what the program that couldn't be run was! At first I tried the usual stuff, like scanning for viruses etc. but nothing doing. Then I started Googling. In the end, I uninstalled all Apple stuff from my computer. A lot of it I had to do manually, going in to the program files drive and deleting stuff from there, but some of it wouldn't delete as it was saying it was open in Windows Explorer. In the end, I managed to delete the iTunes folders by selecting one of my mp3 tracks saved on the computer and right clicking 'open with'. I then browsed my pc to locate the iTunes folders still outstanding and was able to right click and delete them that way.
Then emptied the recycle bin and did a restart before going online and downloading iTunes 10.5.
Thankfully it worked, but its taken me a good few hours and made me really quite tetchy! I've never had this problem before, so I hope this is going to be a one off.
One thing that doesn't seem to be working is that, despite how many times I tell it that my preference is for the iTunes Media folder to be located on my external hard drive, it keeps putting it back to the C drive! Didn't have that issue with the last version. Grrrrrr. Arrrrgggh.
Hope you manage to get yours sorted - this is affecting a lot of people by the look of things. -
I try to get on firfoz and it says must close prvious page or restart system there was no page to close and i restarted it then i try to download firefox and it says site unavailable.
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu -
please please help me figure this out
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
The update for Pages says it is installing however it has been like this for days. Cannot open the app. What can I do?
Double tap the Home button to bring up the multi-tasking bar...tap & hold any app until they all start to wiggle...tap the red minus sign to remove every app shown. Tap the Home button when finished. Try to delete the app now.
-
I got an app but it only installed a quarter of the way then it froze. Its been like that for two days and i can't dlete it. How do i fix this?
Double tap the Home button to bring up the multi-tasking bar...tap & hold any app until they all start to wiggle...tap the red minus sign to remove every app shown. Tap the Home button when finished. Try to delete the app now.
-
The iPad says disabled connect to iTunes. When connected to iTunes it says please enter passcode. There is no places for me to enter a passcode. This has been like this for many DAYS...not hours. HELP!
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen? or how do i get the litle loading circle to go away.. it wont even load into itunes
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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