Can't open URLs in outlook 2010 email. Works OK when IE is default browser. URL opens properly when I paste it into FF.

Running Win 7, Outlook 2010 and FF 3.6.15. I used to have no problem clicking URLs in Outlook messages, but now, when FF is default browser, I get message: "General Failure. The url was: "http://.....". An error occurred sending the command to the application." Link opens OK if I copy url to FF. Also works when IE is default browser.

Every single time that I have to do an update on Firefox I then have to go back into the regedit and follow the directions again in order to prevent this error. The issue should be corrected by Mozilla on their next update. To be honest, it is kind of annoying!! This has been an issue for several months, and I am tired of having to fix their mistakes!''' MOZILLA!!! PLEASE FIX THIS ISSUE!!!'''
I HAVE ATTACHED A SCREEN SHOT OF THE ERROR THAT I AM GETTING.

Similar Messages

With Firefox as my default browser, links in E-mails or E-mail web pages will not open. When IE is default browser, links open fine, SUP???

I have Windows 7. This problem happened all of a sudden, possibly after a Firefox update??

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "Continue in Safe Mode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

"Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email

"Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email
I am absolutely pulling out my hair over this one!!
PC/Win 7 64bit/Adobe XI/Office 2010
I have tried Uninstalling and re-installing
I have tried using an adobe software removal tool
I have tried modifying the security settings in reader
I've tried running repair on MS Office
If you open the .pdf from an email directly, it opens Reader with the error "Internal Error Occurred"
If you drag and drop the .pdf onto the desktop, and then open it, it opens.
If you open Adobe Reader FIRST, then open the .pdf from the email, it opens fine.
ONLY when you open a .pdf from an email with Adobe Reader closed (so Outlook is asking AR to open first, and then present the .pdf) is it behaving this way.
Hypothesis: Outlook 2010 does not like to open Adobe Reader.
SO....tell me all of you brilliant geniuses? How do I solve this puzzle and become an end user's hero?
PS: WorkAround - the only work around I have found for this at present, is that the user first opens up Adobe Reader and lets it run in the background. I pinned the shortcut to his task bar to remind him.

I have uninstalled Adobe Acrobat Reader DC and installed Adobe Reader XI and everything works fine. This will be our current fix until a solution is found for the above error

Everytime I send an email in Outlook 2010, I get a message asking if I want to open Firefox Document E9B557DD-DAE3-4088-988A-9123DAC2AAC7.html. There are brackets around the number. It's extremely annoying.

Everytime I send an email in Outlook 2010, I get a message asking if I want to open Firefox Document E9B557DD-DAE3-4088-988A-9123DAC2AAC7.html. There are brackets around the number. It's extremely annoying. I had an issue with the latest version of WinZip, which I mistakenly downloaded and installed--it automatically zipped my files, which is not what I want it to do. I removed WinZip and reinstalled the older version, and then I started getting these messages. It also seems to be interfering with Outlook 2010 help--I get another message about downloading a Firefox document and it won't load.

Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
* https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working.

TS3899 Sending a meeting invite from Exchange 2007 account located in Central Time from Outlook 2010 Email Client located in Eastern Time cause meeting to show up 1 hour early on iPhone

Sending a meeting invite from Exchange 2007 account located in Central Time from Outlook 2010 Email Client located in Eastern Time cause meeting to show up 1 hour early on iPhone.

The meeting invite is being sent from a Computer through the Outlook 2010 Email Client. Both Computer and Outlook 2010 are set to Eastern Time. The OWA (Outlook Web Access) for the 2007 account is set to Eastern Time. The Outlook 2010 Email Client is connected to an Exchange 2007 account and the Exchange server for the exchange 2007 account is located in Chicago (Central Time) and is set to Central Time. When the meeting invite is sent from the Outlook 2010 Client the recipient receives the invite on his/her iPhone(set and located in the Eastern Time Zone) and a mime-attachment.ics file is attached to the meeting invite email. There is no info displayed in the subject line or message body. If the iPhone user opens the attachment it displays the meeting date and time and any other info that was sent from Outlook. The Outlook 2010 user sets the meeting for 10:00am to 11:00am. when the meeting invite mime-attachment.ics file is opened on the iPhone the meeting is displayed as 9:00am to 10:00am. if the iPhone user adds the ics file to his/her calendar it adds a meeting event that is scheduled 1 hour earlier than it is supposed to be. I had the iPhone user to set Time Zone support on and off and there is no change.

How can I sync contacts from Outlook 2010 to my iPhone 4S without using iCloud?

How can I sync contacts form Outlook 2010 to my iPhone 4S without using iCloud?

THanks for that...I have done that BUT 43 of my most important contacts out of 883 are locked into a "Local Contacts" folder. THey show up in my Contacts folder but are not included in the sync to my iPhone. Any ideas?

HT1677 In safari browser cookies is working fine. But when I add the browser url to the screen then the cookies concept is not working. In safari setting cookies is always open only. Can you please provide any information regarding to this?

In safari browser cookies is working fine. But when I add the browser url to the screen then the cookies concept is not working. In safari setting cookies is always open only. Can you please provide any information regarding to this?

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

After reinstalling operating system Windows 7, I lost apps and can no longer sync with Outlook 2010?

After reinstalling operating system Windows 7, I lost apps and can no longer sync with Outlook 2010?

apps are stored in
C:\Users\<your account name>\Music\iTunes\Mobile Applications
their extensions are .Ipa you can try doing a search on your harddisk
unless you formattet it when you reinstalled
but an app can only ever be bought 1 times on an appleID so if you try to buy them again it will give you a free download of the app and not charge you
about sync then if you connect the ipad and click info tab and set it to sync your outlook data it should sync without any problems

Some of my Outlook 2010 email text defaults to underlined (received or sent).

How do I turn off the underlining?

Hi Bcsberine,
Disable the underline from the text of Outlook (MS-Outlook 2010) emails by following the given path:
File >> Options >> Mail >> Stationery and Fonts >> Font
Note: Improve community discussions by marking the answers helpful.
Thanks
Clark Kent

Why Does Default Browser Not Open in a Google Search?

I do have Firefox set as the default browser.
In Mail, when I use the right click feature to search a highlighted word.... and "search in Google" the Safari browser opens, NOT Firefox.
Any suggestions?
Thanks!

Coach
It is a glitch and the test account would give the same results.
However, Baltwo suggested an excellent general troubleshooting technique. Create a new admin account and don't use it for anything but testing. Call it test or whatever. It can instantly tell you if the problem is in your home folder and not at the system level.

Hyperlinks in Outlook 2010 emails do not open browser

I have 2 PCs with nearly identical software configurations except for the OS.
One PC uses Windows 7 Ultimate x64, the other uses Windows 7 Home Premium x64.
Both have Office Professional Plus 2010 and Norton Security Suite 4 installed.
Both PCs have all available updates installed.
My problem is with hyperlinks contained in emals received into Outlook 2010.
On the Ultimate system, the hyperlinks work properly, that is, clicking a hyperlink opens a browser window, as expected.
On the Home Premium system, the hyperlinks don't work at all correctly.
The first time any hyperlink is clicked, a message box titled "Windows" pops up with the following content:
Windows can't open this file.
File:
http://www.youtube.com/watch_popup?v=LO2eh6f5Go0
To open this file, Windows needs to know what program you want to use to open it.
Windows can go online to look it up automatically or you can manually select from a list of programs that are installed on your computer.
What do you want to do?
The first option button is labeled "Use the web service to find the correct program."
The second option button is labeled "Select a program from a list of installed programs."
If I select the first option, nothing appears to happen.
If I select the second, I get a pop up with a list of apps. I select Internet Explorer. check the box labeled "Always use the selected program to open this kind of file", click OK and the browser opens.
However, if I go back to the same email and click the same hyperlink during the Outlook session, a window pops up asking me to confirm that I want to open the link using IE.
If I click on any other hyperlink, in the same email or any other email, I get the first pop up "Windows needs to know what program..."
I didn't see any Outlook settings that would affect this behavior.
Any clues about what needs to be done to fix this very annoying behavior?

Hi,
First, please check if you can open other URL in the email, such as
http://www.microsoft.com.
Based on the current situation, the file should be played by Media Player. Now let’s try to set Internet Explorer and Windows Media Player as the default program:
===========
1.
In a window of Internet Explorer, click
Tools > Internet Options.
2.
Click the
Programs tab, under Internet programs, click the
Set Programs button.
3.
Click
Set your default program.
4.
Click on
Internet Explorer, click Set this program as default, and click the
OK button.
5.
Click on
Windows Media Player, click Set this program as default, and click the
OK button.
6.
Reboot the computer and check the results again.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for
you, please feel free to let me know.
Best Regards,
Sally Tang

In cannot open MS Outlook 2010 email hyperlinks to a Firefox window. Am I missing something?

Whenever I try to click on a hyperlink within a 2010 Outlook email I get this error: General failure. The URL was: "######". An error occurred in sending the command to the application.
Not much to go on I know, but I'm reading that my default web browser HAS to be IE. I don't like anyone telling me I have to use something when I really don't want to. I've been using Firefox for many many years and I want to continue. BTY, my OS is Windows 7.

The major cause of this problem is a corrupted Navigation Pane settings file – profilename.xml, where “profilename” is the name of your Outlook profile. A good sign that the
file is corrupted is when the size of the file is shown 0 KB. No one knows the precise reason why this takes place, but all versions of Outlook from 2003 to 2013 may get affected.
Other causes may be when you run Outlook in the compatibility mode, or if you are using a profile generated in an older Outlook version, or if the Outlook data file (.pst or .ost)
was removed or damaged as the result of faulty uninstallation or reinstallation of MS Outlook.
Follow the steps given below to resolve this problem
1. Recover Navigation Pane configuration file
2. Repair your Outlook PST file using Inbox Repair tool
3. Create a new Outlook profil and import data from the old PST file
4. Turn off Compatibility Mode
5. Start Outlook in Safe Mode
For more info, you can visit http://www.ablebits.com/office-addins-blog/2013/12/06/cannot-start-microsoft-outlook-solutions/

I can't right-click the Outlook 2010 icon on Win7 desktop taskbar and make a new task, appt, contact, email, nothing...Help

I need help figuring out what happened to the Outlook 2010 icon on my Windows 7 desktop taskbar ribbon.
I keep it at the bottom of my desktop screen. I used to be able to right-click the Outlook icon and I could see options for: New Email Message; New Appointment; New Meeting; New Contact; New Task. I see the options, but it does not create a new anything
when I click on one of those options. It does nothing. I have even right-clicked on one of the options and there is a window that opens saying, "Open." I click it and still nothing. Did I click or unclick an option somewhere under properties
that took that time-saving tool from my choices?

Hi,
Please right click on the Outlook icon in the taskbar, click Unpin this program from taskbar.
Then go to Control Panel, repair Office in Programs and Features.
Start Outlook again, right click on the Outlook icon in the taskbar, choose
Pin this program to taskbar.
If this issue persists, please try the same feature for other programs to determine if it's an Outlook specific issue or Windows Client issue.
Regards.
Melon Chen
TechNet Community Support

Outlook 2010 email became corrupted

hi all,
I am using outlook 7 for Email reading and writing but few days ago I faced some problem with my email account actually I have so much email data which is very important but when I am trying to open my main its note open and one error page come to desktop
and says unable to open one of my friend told me that my emails PST Files are corrupted what it's means.
I dont understand about real problem and PST is corrupted so how can I solve this problem please help me to find out my email data back .it's very urgent.
thank you all!

Restore through the Import and Export Wizard, it is unusual restoration, but quite effective
-Open the Import and Export Wizard
Outlook 2007 and previous
File-> Import and Export…
Outlook 2010
File-> Open-> Import
Outlook 2013
File-> Open & Export-> Import/Export
-Choose Import from another program or file.
-Choose Personal Folder File (.pst).
-Browse to the location where you’ve restored the pst file. For instance: D:\My Documents\My Outlook\Temp
-Set the options to “Include subfolders” and “Import items into the same folder in:” and select the folder that is listed as your Outlook Today folder set in the dropdown list.
-Press Finish to complete the import.
Restart Outlook and remove the export.pst file from the Temp directory if desired.
More sources you may visit to know about alternative ways of outlook emails recovery...
https://social.technet.microsoft.com/Forums/en-US/22303144-33ca-4faf-8e79-90039c3879f9/outlook-recovery-data?forum=officesetupdeployprevious
http://www.filerepairforum.com/forum/microsoft/microsoft-aa/outlook/1478-pst-file-error-at-opening-outlook
http://www.outlook.repairtoolbox.com/ Outlook Repair Toolbox

I am using Windiws 7, when ever I go to my outlook 2010 email I am constantly asked by iCloud for my password it is driving me crazy how do I fix it please.

How do I stop iCloud from constantly asking for my password when ever I open Outlook 2010 on my Windows 7

Dear Mr. Toad (my all-time favorite ride at Disneyland ;-) ..
Thanks so much for your detailed reply.. my netbook is in the bedroom, turned off.. I (so far) only use it in the evening, in the bedroom.. I've saved your response, and will try your suggestions, and let you know if they solve the problem I described. I really appreciate you taking the time to post such a detailed reply..
I can't answer your Thunderbird "configuration" questions, because I'm in the living room, using the crap Vista laptop, on which I plan to install Thunderbird, and then take Windoze Mail out in the street and drive over it a few times.. I'll get back to you one way or the other, and let you know if your instructions solved the problem, or not..
I don't understand why Thunderbird "out of the box", so to speak, simply doesn't forward HTML emails with embedded graphics, (like Outlook Excess, and Winblows Mail do).. without having to go through those steps. I personally HATE HTML email, but over the years, it's become more and more prevelant.. so it's a problem I must fix..
Thanks again..
Harv..

Can't open URLs in outlook 2010 email. Works OK when IE is default browser. URL opens properly when I paste it into FF.

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