Can't Open Windows Created CD

One of my clients sent me a CD that was apparently created on his Windows box. When I insert the CD into my G4 or G5 I get a cannot recognize splash with the Initialize or eject options.
I have never had this happen before. Is there anything I can do to open it or they can do to make it readable on a mac?
Thx

Ask your client to send you a CD formatted with ISO 9660 that is compatible with both platforms.

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