Can't open Word or Excell attachments

Hi,    I am suddenly unable to open any Word or exell attachments!   PDF's are all ok.
I am using the latest Chrome brower   Windows 7  Offfice 10  64bit processor.  I have a bt.com email.
The docs open ok in my iphone.
when I try to open a Word attachement I get an error message saying " check permissions " or " not enough memory "
Excell says "not enough memory"
I have cleaned out my RAM and have over 6gb free. 
Any ideas on how to help please?  Thanks

I'm sorry I don't use Chrome - but I would suggest you look at the security settings in Chrome, and see if there is a setting that may be preventing this. It also may relate to which programs are approved by Chrome as the default to deal with various file types, and what action to take. For examle, there should be settings which tell Chrome what to do with a *.pdf or *.xls or *docx file, whether to open it (and if so, what program to use), save it to disk, or "always ask". Anyone with Chrome want to help with specific settings?

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