Can't perform a Factory Recovery on Thinkpad Twist
Hello.
Please excuse my bad English.
I had a few problems with my 3 mouth old Thinkpad Twist.
After a blue screen (some kernel page errors, I can't remember witch error), my PC couldn't boot at all, I was stuck at boot menu (the one you get when you press F12 on boot).
I performed some of the Lenovo test tools for hardware and memory, and had to recover about 2000 bad sectors, the operation took about 6 hours, and I also got an error at next boot (Image failed to verify with *ACCESS DENIED*), I got rid of it by disabling secure boot.
I used another windows 8 ISO on a USB key to try some repair tools, it didn't work, now I get a blue screen saying that my ntfs.sys file is corrupted, but I managed to backup my data.
Now I'd like to perform a Factory Recover, but I can't boot on the Recovery partition, I press F11, then the screens stays black for a while, and the PC restarts, just like when I wasn't able to boot on my windows. (I couldn't boot on the factory recover partition at the beginning too).
I didn't back up my Recovery partition on a USB key, maybe I can still copy it to an USB key and boot on it? I can access the partition via the command prompt on my windows 8 USB key, but I'm not sure how to copy the partition on another key.
I'm going to send my computer back to get repaired (I'm assuming I have some kind of hardware problem), but I'd like to know if there is anything left to do.
Thanks.
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1. The full Model No. and Product No. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.
2. The complete version and name of the operating system you are using ( ie Windows 7 64bit ).
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Is this image recovery working properly when my system got in big trouble???When requesting assistance, please provide the complete model name and product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of the computer, inside the battery compartment, or on the BIOS startup/setup screen. Please do not include the serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Please use Windows "System Image Backup" utility to create an exact image of the Windows 8.1 partition as it currently is, on an external hard drive. You may also need to create a Windows "repair" disc. If your computer developes issues or you need to replace the hard drive, all you have to do is "restore" the image to the computer. Please see Windows 8.1 Tip: Use System Image Backup for instructions on creating and restoring a "Windows - System Image Backup."
This process is not a system recovery and is different than using Window Restore or Refresh, or HP System Recovery.
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Hello!
I am a computer tech working for a computer company. We have an iMac here in the store which a customer needs restored to factory defaults.
I have tried the following:
- Using 'command + r' to format and reinstall mountain lion (it is requesting an apple id that has purchased the mountain lion OS)
- Using 'option' on boot up, same seneraio
Is their any other way to perform some kind of equavilent procedure that would ready a iMac for re-selling?
It's almost as though I need to purchase a copy of the operating system that has already come preinstalled on this system.
Im not a mac savy user, maybe it's something simple i am missing. Any help with this would be greatly appreiated! Thanks in advance!bonniefrom nl wrote:
Hello!
I am a computer tech working for a computer company. We have an iMac here in the store which a customer needs restored to factory defaults.
I have tried the following:
- Using 'command + r' to format and reinstall mountain lion (it is requesting an apple id that has purchased the mountain lion OS)
- Using 'option' on boot up, same seneraio
You must have the account credentials for the account that was used to purchase Mountain Lion (this iMac was upgraded) presumably the customer.
Is their any other way to perform some kind of equavilent procedure that would ready a iMac for re-selling?
It's almost as though I need to purchase a copy of the operating system that has already come preinstalled on this system.
Boot the iMac, go to Apple>About This Mac>System Report, post the model identifier here (under hardware, 2nd line down) -
Second copy of Factory Recovery disks
I just purchased a ThinkPad x100e and performed a Factory Recovery disks to an external USB hard disk and now I am trying to the same to a CD set but it will not let me. The message is “you already have a Factory Recovery CD set, you can have only one copy”. Anyone know how to bypass this?
EB wrote:
In the event of a need for recovery, I will first need my recovery copy of Vista (first set), and then upgrade to 7 with the original 7 upgrade disk to restore the system.
You can do clean install on system with no OS from the Lenovo Win 7 upgrade media, so you don't need to recovery Vista first. Lenovo and Microsoft wont tell you how to do it but a few minutes with Google should provide several descriptions.
Its pretty much the same for all the Volume OEM Win 7 vendor upgrades.
Cheers,
Bill
I don't work for Lenovo -
Factory recovery partition on windows 8 in Asus X551CALaptop
I purchased Asus x551CA notebook on 22nd Feb 2014. After about 45 days I formated hard disk partition
on which Activated Windows 8 operating systme was installed.I formatted an repartitioned HDD.
And I installed and uninstalled windows8 and windows 8.1 90 days enterprise evaluation edition. Because of
these link to factory recovery partition is broken.
I have created system image disks which are working to restore system. I forgot how I created these disks. May be
I did control panel>recovery>file history>windows 7 file recovery. So these disks should be System Image Backup.
I think these are not OEM recovery disks. When I insert these disks during reset and refresh I get a message
that "Media you inserted is not valid". And I am able to create system image on second partition of hard disk of
my laptop.I have also got product key of windows 8 by a program jellybean keyfinder.
To restore from discs created by me. I insert a repair disc then I go to UEFI settings. Then I change boot preferences to
boot from DVD. Then I go to Restore form images. Then computer asks me to insert my discs no from 1 to 4. One after the other. Then computer restore to windows 8. It looks alike as it was factory made.
-When I try to create a recovery drive by going to control panel> Recovery >create a recovery drive
Recovery drive dialog box appears but with grayed check box of "copy the recovery partition from PC
to the recovery drive". Please tell me how can it come with not grayed dialog box so that I can copy
recovery partition to USB pen drive? When notebook was new this check box was not grayed and I was able to
copy recovery partition on USB pen drive.
-Since I cannot copy recovery partition to USB therefore I also cannot reset and refresh windows 8 on
the basis of USB. It was working when notebook was new.
-And reset or refresh also not working on the basis of hidden recovery partition. How can it will start
working? It was working when notebook was new.
-I have tried diskpart command do make hidden recovery partition visible. But it becomes invisible
after restart. I used following command
1. Command Prompt Run as administer.
2. diskpart
3. list disk
4. select disk 0
5. list partition
6. select partition 6
7. assign letter z
by these commands hidden recovery partition becomes visible and again when I restart laptop it becomes invisible.
And I am not able to do anything with recovery partition E.G. copy the recovery partition to USB
When I created a system image using the following command I became able to refresh my PC. May be it was refreshing
on the basis of newly created image.
recimg /createimage D:\IMAGE81
recimg /setcurrent D:\IMAGE81
But it is also not working this time and it gives a message "Drive on which windows is installed is locked unlock it".
May because I installe AVG antivirus it locked the drive.
I also used REAgentC command
reagentc /setreimage /path F:\Recovery\WindowsRE\ /target C:\Windows /bootkey 4300
Maybe I executed above command once again I used D: instead of F:
And I was able to refresh PC but I was not able to Reset. And I was not able to copy recovery partition on USB
by going to control panel> Recovery >create a recovery drive.
Recovery drive dialog box appears but with grayed check box of "copy the recovery partition from PC
to the recovery drive".
((I am giving images of computer management in first_image no partition was created it was in factory made state. And
in second_Image I created an extra disk partition which is present on disk this time.)) I cannot give images because
of my account is not varified.
So I am giving output of diskpart command to understand disk partitions.
C:\>diskpart
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
Disk 0 Online 465 GB 1024 KB *
DISKPART> list volume
Volume ### Ltr Label Fs Type Size Status Info
Volume 0 E DVD-ROM 0 B No Media
Volume 1 C OS NTFS Partition 186 GB Healthy Boot
Volume 2 D DATA NTFS Partition 130 GB Healthy
Volume 3 F DOWNLOADS NTFS Partition 128 GB Healthy
Volume 4 SYSTEM FAT32 Partition 100 MB Healthy System
Volume 5 Recovery NTFS Partition 900 MB Healthy Hidden
Volume 6 Restore NTFS Partition 20 GB Healthy Hidden
in the beginnig instead of D: (130 GB) and F:(128 GB) there was only one partition D:(258 GB) 130+128 GB.
Please tell me answers of following quesions:-
1. Tell me how to regain the link to factory recovery drive.
2. Please tell me how can I refresh and reset PC on the basis of Hidden Factory Recovery Partition. And how can I copy Hidden Factory Recovery Partition on USB and DVDs. I have 16GB USB pen drive and a DVD writer. So I can use these two storage media
only and except these I have 500GB HDD on my laptop.
4. I want to know that Factory recovery partition is useful or not. Should I delete it.
3. I have DVDs as I said above. On the basis of these I can reinstall windows 8. When I created these discs windows 8 was present on laptop. Currently windows 8.1 is present on laptop. Please tell me how can I create my own hidden recovery partition for
windows 8. I have upgraded to windows 8.1. So please tell me can I create my own hidden recovey partition for windows 8.1.
5. Can I download contents of factory recovery partition from internet.
6. Should I go to shopkeeper. He repairs computers as well. Probably he will manage for me to get Recovery partition discs. In this case these DVDs may be different from my DVDs as I mentioned above. Maybe only thing I get from these discs that I will
able to reset and refresh computer.
7. Microsoft shoult create a program that can re-establish link to factory recovery partition. And this program should be able to create new hidden recovery partition as well. As I have upgraded to windows 8.1. So I think I should have a new hidden recovery partition
for Windows 8.1. I think I can above thing my other way. If I create new set of DVDs by going to control panel>recovery> file history>System Image Backup. It will create discs for windows 8.1. And I will able to restore system to windows
8.1 by these discs. And for windows 8 I have already discs. But these discs will only work by changing boot options(by choosing UEFI) and image recovery. And reset and refresh functions will not work then in such situation factory recovery partition
will become useless. Then such situation I should delete factory recovery partition as it is useless.
8. At beginnign I also tried AI recovery burner. After trying it for 2-3 days I came to know that AI recovery burner is not for windows 8. There should be a tutorial for these thing so that people like me not waste their time.I used a software named UNDELETE on my hidden recovery partition to recover it. I get some files by this software. Important thing is that I got a 2.84 GB file named 00eebc9d.rb in dir D:\recovered1\Files Detected by their Signatures\Unknown Application\.rb.
This file may be useful. Please suggest me how can I use these files to reset and refresh my OS. I used some dir commands as follows to get list of these files:
dir /s >f:\list.txt
dir /s /a:s >f:\list2.txt
Some files were system files so these file were not shown by first dir command. So I used second dir command.
Output of dir /s >f:\list.txt
Volume in drive D is DATA
Volume Serial Number is 9A82-D42B
Directory of D:\recovered1
29-07-2014 19:08 <DIR> .
29-07-2014 19:08 <DIR> ..
29-07-2014 19:08 <DIR> $Extend
29-07-2014 19:06 <DIR> Files Detected by their Signatures
29-07-2014 19:06 <DIR> Recovery
29-07-2014 19:08 <DIR> System Volume Information
0 File(s) 0 bytes
Directory of D:\recovered1\$Extend
29-07-2014 19:08 <DIR> .
29-07-2014 19:08 <DIR> ..
29-07-2014 19:08 <DIR> $RmMetadata
0 File(s) 0 bytes
Directory of D:\recovered1\$Extend\$RmMetadata
29-07-2014 19:08 <DIR> .
29-07-2014 19:08 <DIR> ..
29-07-2014 19:08 <DIR> $TxfLog
0 File(s) 0 bytes
Directory of D:\recovered1\$Extend\$RmMetadata\$TxfLog
29-07-2014 19:08 <DIR> .
29-07-2014 19:08 <DIR> ..
29-07-2014 17:36 65,536 $TxfLog.blf
29-07-2014 17:36 10,485,760 $TxfLogContainer00000000000000000001
18-04-2014 00:18 10,485,760 $TxfLogContainer00000000000000000002
3 File(s) 21,037,056 bytes
Directory of D:\recovered1\Files Detected by their Signatures
29-07-2014 19:06 <DIR> .
29-07-2014 19:06 <DIR> ..
29-07-2014 19:05 <DIR> Firefox
29-07-2014 19:05 <DIR> Internet Explorer
29-07-2014 19:05 <DIR> Pick an app
29-07-2014 19:05 <DIR> Unkown Application
29-07-2014 19:06 <DIR> Windows Photo Viewer
0 File(s) 0 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Firefox
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 19:05 <DIR> .xml
0 File(s) 0 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Firefox\.xml
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 18:59 1,091 00000150.xml
29-07-2014 18:59 1,336 005f05b0.xml
29-07-2014 18:59 1,091 005f05b8.xml
29-07-2014 18:59 488 015c7e34.xml
29-07-2014 18:59 472 015d68fd.xml
29-07-2014 18:59 472 015d6bc3.xml
6 File(s) 4,950 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Internet Explorer
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 19:05 <DIR> .gif
0 File(s) 0 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Internet Explorer\.gif
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 19:01 2,428 003aca99.gif
29-07-2014 19:01 814 0047c75d.gif
29-07-2014 19:01 472 00b2846d.gif
3 File(s) 3,714 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Pick an app
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 19:05 <DIR> .cab
29-07-2014 19:05 <DIR> .ico
0 File(s) 0 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Pick an app\.cab
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 18:59 17,317,845 000c98e2.cab
29-07-2014 18:59 92,631,005 0027defd.cab
29-07-2014 18:59 7,539 00334cf3.cab
29-07-2014 18:59 15,731 0066bf8e.cab
4 File(s) 109,972,120 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Pick an app\.ico
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 18:59 4,534 0027d8d6.ico
29-07-2014 18:59 4,534 0027d8df.ico
29-07-2014 18:59 766 0027d8eb.ico
29-07-2014 18:59 766 0027d8ee.ico
29-07-2014 18:59 766 0027d8f2.ico
29-07-2014 18:59 4,534 0027dbef.ico
29-07-2014 18:59 10,134 0027dbfb.ico
7 File(s) 26,034 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Unkown Application
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 19:05 <DIR> .ogg
29-07-2014 19:05 <DIR> .rb
0 File(s) 0 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Unkown Application\.ogg
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 18:59 194,667 00369b71.ogg
29-07-2014 18:59 173,149 0036b2a1.ogg
29-07-2014 18:59 13,178 0036b527.ogg
29-07-2014 18:59 19,244 0036e009.ogg
29-07-2014 18:59 169,220 0036e18a.ogg
29-07-2014 18:59 114,800 0036f031.ogg
29-07-2014 18:59 22,325 0037003d.ogg
29-07-2014 18:59 42,628 003703fd.ogg
29-07-2014 18:59 319,493 00370bc2.ogg
29-07-2014 18:59 68,812 00373cfa.ogg
29-07-2014 18:59 89,541 00373e29.ogg
29-07-2014 18:59 65,697 00375384.ogg
29-07-2014 18:59 42,955 00376d11.ogg
29-07-2014 18:59 85,254 0037847f.ogg
14 File(s) 1,420,963 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Unkown Application\.rb
29-07-2014 19:05 <DIR> .
29-07-2014 19:05 <DIR> ..
29-07-2014 19:01 3,058,238,593 00eebc9d.rb
1 File(s) 3,058,238,593 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Windows Photo Viewer
29-07-2014 19:06 <DIR> .
29-07-2014 19:06 <DIR> ..
29-07-2014 19:06 <DIR> .jpg
29-07-2014 19:06 <DIR> .png
0 File(s) 0 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Windows Photo Viewer\.jpg
29-07-2014 19:06 <DIR> .
29-07-2014 19:06 <DIR> ..
29-07-2014 18:59 12,296 0027dbce.jpg
29-07-2014 18:59 41,093 003933da.jpg
29-07-2014 18:59 25,067 00396fae.jpg
29-07-2014 18:59 2,303 003c5891.jpg
4 File(s) 80,759 bytes
Directory of D:\recovered1\Files Detected by their Signatures\Windows Photo Viewer\.png
29-07-2014 19:06 <DIR> .
29-07-2014 19:06 <DIR> ..
29-07-2014 18:59 64,902 0035b639.png
29-07-2014 18:59 530 0039c185.png
29-07-2014 18:59 556 003be59e.png
29-07-2014 18:59 1,023 003ed468.png
29-07-2014 18:59 1,704 003f1ec0.png
29-07-2014 18:59 624 003f252a.png
29-07-2014 18:59 13,777 0043a2c0.png
29-07-2014 18:59 2,897 00441e87.png
29-07-2014 18:59 2,915 00442a6c.png
29-07-2014 18:59 2,973 00442b91.png
29-07-2014 18:59 468 004433ca.png
29-07-2014 18:59 363 00443501.png
29-07-2014 18:59 238 00443be0.png
29-07-2014 18:59 331 00443fd9.png
29-07-2014 18:59 457 004442ad.png
29-07-2014 18:59 2,868 004444a7.png
29-07-2014 18:59 268 004446af.png
29-07-2014 18:59 280 004448d1.png
29-07-2014 18:59 257 004449f1.png
29-07-2014 18:59 2,158 00b962d1.png
29-07-2014 18:59 54,191 016a8a54.png
29-07-2014 18:59 4,224 017350e3.png
29-07-2014 18:59 4,241 01735f08.png
23 File(s) 162,245 bytes
Directory of D:\recovered1\Recovery
29-07-2014 19:06 <DIR> .
29-07-2014 19:06 <DIR> ..
29-07-2014 19:08 <DIR> Logs
29-07-2014 19:08 <DIR> WindowsRE
0 File(s) 0 bytes
Directory of D:\recovered1\Recovery\Logs
29-07-2014 19:08 <DIR> .
29-07-2014 19:08 <DIR> ..
0 File(s) 0 bytes
Directory of D:\recovered1\Recovery\WindowsRE
29-07-2014 19:08 <DIR> .
29-07-2014 19:08 <DIR> ..
0 File(s) 0 bytes
Directory of D:\recovered1\System Volume Information
29-07-2014 19:08 <DIR> .
29-07-2014 19:08 <DIR> ..
0 File(s) 0 bytes
Total Files Listed:
65 File(s) 3,190,946,434 bytes
65 Dir(s) 178,172,325,888 bytes free
dir /s /a:s >f:\list2.txt
Volume in drive D is DATA
Volume Serial Number is 9A82-D42B
Directory of D:\recovered1
17-04-2014 23:37 2,560 $AttrDef
17-04-2014 23:37 0 $BadClus
17-04-2014 23:37 655,680 $Bitmap
17-04-2014 23:37 8,192 $Boot
17-04-2014 23:37 67,108,864 $LogFile
17-04-2014 23:37 262,144 $MFT
17-04-2014 23:37 4,096 $MFTMirr
17-04-2014 23:37 0 $Secure
17-04-2014 23:37 131,072 $UpCase
17-04-2014 23:37 0 $Volume
10 File(s) 68,172,608 bytes
Directory of D:\recovered1\$Extend
17-04-2014 23:37 0 $ObjId
17-04-2014 23:37 0 $Quota
17-04-2014 23:37 0 $Reparse
01-05-2014 09:24 0 $UsnJrnl
4 File(s) 0 bytes
Directory of D:\recovered1\$Extend\$RmMetadata
17-04-2014 23:37 0 $Repair
1 File(s) 0 bytes
Directory of D:\recovered1\$Extend\$RmMetadata\$TxfLog
17-04-2014 23:37 100 $Tops
1 File(s) 100 bytes
Directory of D:\recovered1\Recovery\Logs
30-04-2014 06:12 1,336 Reload.xml
1 File(s) 1,336 bytes
Directory of D:\recovered1\Recovery\WindowsRE
18-06-2013 20:38 3,170,304 boot.sdi
29-04-2014 17:13 1,091 ReAgent.xml
26-04-2014 23:06 255,077,005 Winre.wim
3 File(s) 258,248,400 bytes
Directory of D:\recovered1\System Volume Information
18-04-2014 00:19 20,480 tracking.log
1 File(s) 20,480 bytes
Total Files Listed:
21 File(s) 326,442,924 bytes
0 Dir(s) 178,172,325,888 bytes free
Kindly guide me how can I use my hidden recovery partition to reset and refresh by use of these files. -
Can't find the onekey recovery in my thinkpad yoga?
I need to backup my system after all the new installation but somehow can't find the onekey recovery in the new thinkpad yoga. Why the thinkpad yoga doesn't come with onekey recovery?
Also I downloaded and installed onekey recovery version 8.0.0.1219 but when I tried the system backup it said "Current system can not support back up". Am I missing something here? Has anyone able to back up their thinkpad yoga?
Any information will be appreciated.Hi Jeng,
If your machine came with Windows 8 installed, backup and recovery media creation is via Windows in-built tools:
Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload
How Do I Create a System Image Backup?
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество -
How do I perform a factory reset on my ThinkPad tablet?
Question
My tablet has been reasonably unstable from day 1, even pre-installed apps like ebuddy force close, I have tried removing and reinstalling the app but it still force closes immediately. I also have a heap of other apps that force close on my tablet but run fine on colleagues tablets (4 of us bought them together)
How do I do a complete factory reset on this thing, I don't want just my data removed I want a fresh Android install.
AnswerTo perform a factory reset:
Power the unit off.
Then hold the power button until it gives you the short vibration
Right when it does, hit the VOLUME UP button a couple of times. (This may take a couple of tries.)
This will bring up a menu that includes a full factory reset.
Use the volume buttons to move the menu selection and the power button as the "enter" key.i tried to install an update and now i have nothing but a tablet with a running logo. i have read everything on this site and i am very confused about what to do. i have tried several suggestions (wiing the cache, data and trying to reboot) but i get nowhere. i am not great with the computer stuff so past the relatively simple steps i get lost inthe tech language. going to a site and downloading to a SD card would be easy if there was just one place and not so many different ones that have multiple options and steps. Is there a simple explanation as to what i can do to get my TPT1 working again? i dont know why Lenovo doesnt have a something to download on their website since getting bricked seems to happen often. I called tech support and got told they couldnt help me as it was out of warranty and a new board is $575! All they offered was what is in the manual which doesnt cover this situation as factory restore doesnt work. i really would like to get it working again.LAlady
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Can't load Vista from factory recovery disks?
I have an X200 running XP. The X200 was delivered with XP installed and Vista recovery disks. I wanted to see how Vista performed so I decided to load the Vista from the factory recovery disks. There are 3 disks...Disk1 Start Recovery Disk, Disk2 OS System Recovery Disk, and DIisk3 Applications and Drivers Recovery Disk. I have an external Lenovo DVD drive and the BIOS is set to boot from this first.
I placed Disk 1 into the drive and rebooted. The system loaded and the Rescue and Recovery program came up, did it's thing, and asked for Disk 1 to be inseryed. Well, Disk 1 was already inserted but I ejected and re-inserted it - it said this was not the correct disk. So, I figured Disk 2 might be "disk 1" in this context but it didn't like that one either coughing up the same incorrect disk message. So, only disk 3 is left so I tried that too, same results.
OK, what am I doing wrong or might Lenovo have include incorrect disks.
Any help is much appreciated.
thanks
*Smith & Wesson...the original point and click interface*There is a chance that the discs included is not suitable for your model type or the discs itself are bad, call Lenovo and ask for another set.
Message Edited by lead_org on 03-11-2009 12:50 AM
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft -
How can i Perform a complete factory reboot on a macbook?
I have just brought a new imac and now i want to perform a factory reset on my mac book to clean it all up, but i dont know how can anyone please help me.
thanks in advance.Welcome to Apple Support Communities.
If there is absolutely nothing on your MacBook you want to save, you can insert the original system CD/DVD disc that came with your computer, use the utilities there to erase the hard drive, reset system passwords, and reinstall OS X and original applications included.
There are various wipe schemes available that erase and over-write the data on the hard drive a number of times, however, these are not 100% guaranteed to absolutely remove all traces of original data.
A determined person or government agency would likely still be able recover some information. If data security is a concern, you might be better purchasing a new hard drive to install and just keeping or destroying the original drive. -
Can't install itunes on XP after factory recovery
hi everybody,
This is a bizarre issue that became a problem. on a t500 after a xp factory recovery, update OS, install normal app, office, qbooks, etc.. I download iTunes 8 last version, double click to install and the first weird sign was a message to run but said “unknown publisher “ after click run, nothing happens. It won’t do anything. It won’t log anything on system or app logs. User has admin local priv, I tried install on local comp, safe mode, different local user, domain admin. Nothing. Last thing I tried was download iTunes version 7 and it did install, but I need the 8 because prior library setup.
Does anybody have a clue?? Is driving me crazy.
Thanks a lot.Welcome to lenovo user forums!
Have you tried the in place upgrade functionality of itunes?Make sure that you select only itunes from the "available updates " list.
Otherwise it will also install safari
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo -
Cannot perform factory recovery on W530
Hello,
After I got my W530 I used the "Factory Recovery Disks" from the Lenovo ThinkVantage Tools collection to create a factory backup on a USB stick. The application finished successfully. Later, after making a stupid error I wanted to use the factory backup to reinstall the original system. However, after invoking the boot menu (with F12 on startup), and selecting the USB stick with the factory backup, the system did nothing (it simply returned to the boot menu). Does anyone have an idea what I am doing wrong?
Regards,
bostjanvIf just setting the partition active doesn't make it bootable, here's one more thing to try:
Fully prepare a 2nd flash drive per those instructions (the whole procedure this time - clean, etc...) and copy the contents of the 1st drive to the 2nd.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Windows Vista/Service Pack 2-after performing a System Recovery my Hard Drive is full.
I would like to thank you in advance for your patience. I am new to this forum solution method. I will do my best to explain what is happening with my computer without too much unnecessary information.
My laptop is 2 yrs old and it all these error messages started popping up repeatedly. Windows Defender wouldn't open, system info errors, I/E crashes and so on. After numerous attempts to fix it myself, I asked Microsoft support for the solution. M/S Tech Support instructed me to perform a System Recovery, through the startup/F-11 method and so I did. I followed all of M/S instructions and to skip the step for making a set of Backup disks, as well as the Recovery Manager's steps to complete the recovery. After all was done I noticed that all my personal files, (pic's, music, etc...), were gone and that my Hard Drive is out of space. I did a Disk Cleanup and defrag on both the C: and D: drives hoping that it would solve my problem. NOT!!! I have been looking through all the "Trouble shooting" support topics on both MS and HP. I have been afraid of doing any of the MANY suggested steps for fear of causing more damage. The computer, except for the D: drive delima and Windows Defender not opening, seems to function properly, so I look at that as the real blessing in all this.
Please help me by telling me that there is a way to fix the Hard drive and get Windows Defender to respond. Most importantly, how to go about getting it done. I just don't know how or why this happened.
Thank you so much for your help. Nice to know that there are web sites and forums like these to go to for help. I look I look forward to your response.This excerpt taken from HP manual for your computer.
On some models, you can perform a recovery from the partition on the hard drive from either the Start
button or f11. This restores the computer to it's factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
● Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
● Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed
on the screen. Then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions
Does this sound like what you did?
Oh yeah, Your D:\ drive is your Recovery partition and you should never mess with it.
It contains all the information to restore your computer to factory condition.
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