Can't perform cleanup on zen vision:m 60

I have had my Zen Vision:M 60gb for days and it has worked fine. Today when I hooked it to my pc, it was not recognized. I reset it and now the pc will recognize it, but it shows no tracks in my music library, but the free space is the same as before I lost my music. I went to the recovery mode and rebooted first, then tried to perform a cleanup but it just sits there. Is there something else I can try before I do a format?

Arty wrote:
Hi! I just bought my Zen Vision: M and tried to install the new firmware. I keep receiving an error message: "Your player is not connected, please connect your player." I know my player is connected and Zen Vision: M Media Explorer recognizes it. Is there any way for me to install the new firmware? Please help...
can someone please advise me on an issue i have, i bought my M at christmas from Singapore and works well until i installed the new downloaded firmware , it continued for a week then the other day when i plugged it in it was not recognized and the player frooze and had to be reset to turn it off.
I have tried reinstalling the firmware ( original) but nothing , i even formated the player but of course now there is no content and the player is not recognized.
Any help will be appreiciated,
Regards Kennz.

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