Can't ping or get printer web page or print via hostname

Question

Ok, this has me stupped on my iMac running Mavericks.  I just added my Kyocera printer as an IP printer but used the host name instead of an IP address, sounds simple so far.
Before doing this, I change the default host name in the Kyocera printer to "Kyocera" (without quotations). Add printer found the device and came up with the correct PPD for the model number and all was good at this point.  I sent a printer test page which again worked fine.
I then opened Safari and entered the printers IP address to make sure I could bring up the configuration web page for the device and this indeed works fine, at this point I retype the address in the address bar as Kyocera.local and again the page refreshed and came up fine, Yippee!! so I added it to Safari's Favourites Bar, all good!
Since then, I can still get to the devices home config page via the IP address, but it will no longer find the page via the save Kyocera.local link in the favorites bar or retyping it in the address bar.
I have tried network utility and pinging the device, IP address ping works fine but Kyocera.local says unknown host.  Tried the next obvious step and that was to see if printing fails now as well and indeed it too fails as it was still configured to print to the host name as it was when I successfully printed the inbuilt printer test page. I deleted the printer and added the IP printer via the IP address not the hostname and printer now prints fine.
Does anyone know why printing via the host name and bringing up the printers config web page both worked for the first time but fails from there on in????
DNS settings were set to Auto from ISP, I also tried google's 8.8.8.8 and 8.8.4.4 and even just adding the local bob router address in as an option but nothing works, but it did initially.
I install and repair printers for a living and have come across this when installing scan to FTP on a mac and rarely if ever can I get it to work scanning to FTP via the Mac's name for example, Jims-imac.local, just won't find it with or without the .local, but change it to the Mac's IP address and scan to FTP works great.  Problem is that if the customer has their Mac getting IP address via DHCP, I have to advise the customer that if scan to FTP stops working, to check that the IP address on the Mac has not changed, and if it has, then change the scan to FTP settings on the scanner to the new IP address that the Mac has now been given from the DHCP server.
Not the best way to go about it.  Why can't Mac's just find devices and devices find Mac's? Windows is so straight forward, what am I missing?
Any help would be appreciated.
Regards,
Damo

Answer 1

Hi,
First of all let me clarify your trial.
Where is your monitoring server?
Is it behind inside or outside interface (please share ip adress)?
From config it seems, it can be reach via outside interface. Then you have to make snmp check on outside interface, not on inside (cannot make a snmp/ping check on inside interface with request comming through outside inteface - it simply won't work).
From the first check of routing table, I would suggest:
delete : route outside MCCC_Outside 255.255.255.255 1.1.1.1 1 - doesn't make a sense route host address, when it's directly connected network (and more, route 1.1.1.2 to 1.1.1.1, when 1.1.1.1 is vlan2 interface)
change : route outside 172.31.0.0 255.255.0.0 192.168.1.1 1; route outside Domain 255.255.0.0 192.168.1.1 1 - you should consider route it to 1.1.1.2 (if this is your next hop address at WAN).
route outside VLAN10 255.255.255.0 MCCC_Outside 1 - why?
I would use default route to somewhere at 1.1.1.0/24 range - next hop (router).
HTH,
Pavel