Can't play a movie I rented on Apple TV

I just rented a movie on my new Apple TV and when I try to play it it says "Your Apple TV is not authorized to play this content."
I rented a movie a few days ago, and it went fine. My internet connection is more than fast enough. I did not rent this via my computer or iPad or iTunes - I rented it directly on ATV. So I've paid for it, but can't watch it.
Any fix for this?

Try to get a refund, I'm not sure of the number but you can call 800-APL-CARE to try to get redirected to the right place to get a refund or answer your problem. I don't know anything regarding your issue.

Similar Messages

  • I'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

    i'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

    I don't believe I've seen a solution to that error code. There's a new version of iTunes out, have you installed it yet, it might be worth trying. You might also try restarting your Apple TV and router.

  • How can i play the movie i rented on my MacBook (it's downloading now) on my 3rd generation Apple TV? I cannot find it.

    I just rented an SD version of a movie using iTunes on my MacBook Pro because there was no SD option available on my 3rd generation ATV (and I had to update my CC anyway). The movie is downloading now and if I wanted to, I could watch it as it downloads on my computer. But I would prefer to watch it right now on my ATV. However, I cannot find it anywhere. I have looked in "movies" (there is nothing about rented movies and nothing under purchased) and "computers" (which shows only music, tv shows, or podcasts in my library). ATV help says the rented movie will be in the top shelf of the main menu, but it does not say under which tab: movies or computers. At this point, it is under neither.

    I believe I've answered my questions, thanks to some discussions I found here.
    1. Although I can watch the movie I rented immediately on my MacBook Pro, I must wait (maybe an hour or more) before I can watch it on my Apple TV. I have no idea why that's the case and it's unfortunate, but apparently that's why I cannot find the rental on my Apple TV.
    2. The rental will (apparently) eventually show up in the top shelf, not under "Movies," but under "Computers," where a category called "Rentals" will magically appear (it currently does not exist).
    Comment: neither of these facts is particularly obvious or intuitive. Apple's FAQ should spell this out.

  • Can I play a video I rented from itunes on my Samsung TV?

    How can I play a video I rented from Apple onto my Samsung TV?

    Without having any idea what iMac you have or the type of connections the TV has it's impossible to recommend anything specific.You can find the correct connections on Apple's online store. If you want to let us know exactly which iMac you have and the type of connections the TV has then we can help you out.

  • I can't play iTunes Movies in 5.1 surround on my surround sound system

    I like to download iTunes movies to my MacMini from iTunes store. Recently I gave up doing so because I can't play iTunes movies in 5.1 surround on my surround system. My MacMini is connected to my Marantz 6007 SR via HDMI cable. However I can get DTS or 5.1 surround sound from my system with other players such as VLC player.
    How can I fix this problem as I really want to buy or rent movies from iTunes store?

    Hi komansava,
    Thanks for visiting Apple Support Communities.
    It sounds like your Mac Mini is able to output 5.1 audio to your surround sound receiver, but iTunes purchases do not play in surround sound.
    When playing iTunes purchases, first see if iTunes is set to output the movie you're playing in surround sound:
    Set up iTunes to play content in surround sound
    Movies you purchased or rented from the iTunes Store may have stereo audio and digital surround sound tracks. ...
    In iTunes, click the Speech Bubble icon to view your audio choices, such as English (Surround). If the surround sound choice is dimmed or the icon doesn't appear, make sure you are using the appropriate hardware and that the content is encoded with digital surround sound.
    You can find this information here:
    Set up iTunes and your DVD Player for digital surround sound - Apple Support
    Best Regards,
    Jeremy 

  • I just bought an HD movie on iTunes.  Yesterday, I watched all but twenty minutes of it on my Dell laptop.  Today, I tried to open it on the same laptop, and it told me my computer can't play HD movies, that I have to view it in SD.  What is happening?

    I just bought an HD movie on iTunes.  Yesterday, I watched all but twenty minutes of it on my Dell laptop.  Today, I tried to open it on the same laptop, and it told me my computer can't play HD movies, that I have to view it in SD.  The error message said that my computer didn't have the capabilities, but I have several other HD movies that I have always and can still watch without issue.  Just this one doesn't work.  Why, and do you know how to fix this?

    Apparently the display is required to be HDCP compatible to view HD movies in iTunes. My display isn't so this is my problem. I contacted Apple support and they have agreed to credit me for the HD movie and I have now downloaded the SD version.

  • What to do?? -What to do?? - I just updated my iTunes to ver 11.2.1 because of the annoying messages they keep sending out. Now I can't play the movies and TV series I've purchased and were watchable before - This movie can be played only on displays that

    What to do?? - I just updated my iTunes to ver 11.2.1 because of the annoying messages they keep sending out.
    Now I can't play the movies and TV series I've purchased and were watchable before.
    Comes up with "This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)."
    The cheek of the matter is everytime I tried to get Apple support it comes up with a request for me to pay $54 for their support package, to fix a problem I didn't have until I complied to one of their update requests.
    End of Rant!!! - Anyone know how to fix please?

    Well, I wonder about all the responses...:)
    Anyhow, I wound up "fixing" the problem by using the System Restore disks for the Mini. It's now running Tiger 10.4.11 (with all updates) and I copied my iTunes library over. It all works now. <shrug> I have no idea what the problem was, and I'm a bit leery of upgrading it to Leopard, so I think I'll just leave well enough alone.
    Richard

  • How can i play a movie in keynote from more than 600 seconds between other slides in a automatic loop

    How can i play a movie in keynote from more than 600 seconds between other slides in a automatic loop

    The maximum duration available for an automatic presentation in Keynote is 600 seconds.
    The alternatives are to export a QuickTime video, use other presentation applications, a media server player or digital signage application.

  • How can I watch a movie I rented on the iTunes store

    How can I watch a movie I rented on iTunes Store on my iPad mini?

    Most excellent! Thanks for posting back
    Cheers,
    GB

  • Can't watch a movie I rented

    I rented a movie.  It said there was not enough room on my Ipad, so I want to download it on my pc but it says I will have to pay for it again.  How can I watch the movie I rented on a different device?

    Hey Miranda1599,
    I see that you have rented a movie through the iTunes Store on your iPad, but you wish to view the movie on another device. There is a section in the movie rental FAQ that deals with this scenario, and it can be found below:
    FAQs about renting movies from the iTunes Store - Apple Support
    http://support.apple.com/en-us/HT201611
    Where can I watch movies that I rented?
    If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • TS3772 How can I play my movie? It's asking me to download quicktime and I already did... twice

     

    Can you check something for me please? I'd like to try doing a "Run as administrator" on your iTunes.
    Quit iTunes first.
    In Computer, open Local Disk C: or whichever drive you have your program files installed on.
    If you have a 32-bit Windows, open the "Program files" folder.
    If you have a 64-bit Windows, open the "Program Files (x86)" folder.
    Open the "iTunes" folder.
    Right-click on the iTunes.exe file and select "run as administrator".
    Can you play the movie without the QuickTime message now?

  • Can't play a movie on DVD with QuickTime

    I can't play a movie on a DVD with QuickTime. With the player open, when I go to File and then Open, I get the two Video and Audio folders on the DVD itself! The Apple Quicktime guide says of how to play video:
    "To open a movie on your hard disk, a CD, or a DVD, do one of the following:
    1) In the Finder (or Windows Explorer), double-click the file or drag it to the QuickTime Player application icon.
    2)Choose File > Open and select the file."
    Firstly, if I double click on the DVD drive in Windows Explorer, it'll open the DVD with my default player (not Quicktime). Secondly what is the 'QuickTime Player application icon?
    Thanks, Trickyf

    Thanks QuickTimeKirk. I didn't know that about QuickTime not being able to play DVD movies. However am still interesed re the icon. Where is the icon supposed to be which I drag files to? On the desktop? There isn't an icon in the player.
    Thanks
    RF

  • How can I play .avi movies on my mac?

    How can I play .avi movies on my mac?
    Quicktime pro doesn't do it.
    If there's some kind of patch or something, please give me the url/link!
    Thanks!

    How can I play .avi movies on my mac?With difficulty.
    Quicktime pro doesn't do it.Generally speaking, no -- not without third-party components.
    If there's some kind of patch or something, please give me the url/link!Try Perian (free). It contains a collection of popular PC codecs which may or may not support the specific files you want. If not, you have to determine what particular codec is required, find out if it is available, and then download/install it. (Not all AVI audio/video file formats have been ported for Mac use.) Even then, if it is a proprietary codec and you want to be able to convert to/from that format, you may have to purchase/register the component.

  • Can i play all movie formets in ipad

    If i will download some apps like vlc and other players then. Can i play all movie formets like avi mp4 mkv flv and many mores
    Whenever i synchronise my ipad to my pc and when i try to transfer some avi mkv flv formats then ipad dosent take to pc but when i transfer mp4 mpeg then it easy take and keep in ipad
    I think maybe bcaz of i dont have apps plaer for play that all kinds of movies formets
    So i want to know if i will download vlc and other player then it will accept other movies formet if i shychronise and transfer in ipad
    I

    Now have some options of vlc player on app store
    Okay but if i download avplayer then really it can work all video formets like xvid dvix avi wmv flv
    Did u alreday use that avplayerhd and it support all video formets inur ipad or not
    If u get nice results after use avplayerhd then tell me i will also download this player

  • How can I play downloaded movies?

    I can't play the movies I downloaded and I can play the TV shows I downloaded but witha  delay audio, I need your help. how can I restore it?

    Repair your QuickTime from Control Panel.
    Control Panel
    Programs n Features (Win7/Vista)
    Add n Remove Programs (XP)
    Highlight QuickTime and click CHANGE then REPAIR

Maybe you are looking for

  • IDoc on outbound side from XI - time limit exceeded error

    Hi, I have a FIle to IDoc scenario and I'm creating there a lot of idocs (20000) in a single push. I'm getting an error "time limit exceeded" on outbound side with red flag in SXMB_MONI. How to increase this limit parameter? Where to do it? - PI? or

  • Should I send in this display??

    I have a problem with the display on my MacBook Pro that is only 6 months old, it has a hair inside it... seriously it is behind the LCD panel. I first noticed it about 3 months ago on the edge, I was actually afraid I had cracked the edge of the dis

  • Can I repair Pictures/iPhoto Library/Database/History/Changes/.....plist

    Tech tool pro is giving me a list of four playlists with unrepairable errors. Should I delete them, try to find them somewhere in my Time Machine backup or just ignore them? I have listed them below. Everything seems to work but I have nearly 20 000

  • Get logical path

    Hi, I've defined a logical path with transction FILE. I want to use it without the file. I just want to get the path name. Is it possible ? Thanks

  • Oracle WebLogic 10.3 Template Security Configuration

    The Oracle VM Template for WebLogic 10.3 has the WebLogic installed as root and configured to run as root. This is in conflict with the Oracle recommendations for hardening a WebLogic deployment. Is there a simple way to apply the Oracle security rec