Can't play CD/DVD's

For the last few days, for some reason my Laptop (Presario F700) just stopped loading CD's and DVD's. I've made sure it's on Autoplay but with no luck. You can hear it like as if it's scanning/loading (whatever you wanna call it) but nothing happens.
I've tried to do it manually, ie. opening WMP but it just doesn't show it. And in 'Computer' it doesn't show the DVD drive like it used to. I don't know if this is the reason?
At first I thought it might have been a virus, stopping stuff from loading as I couldn't access anti-virus sites or Microsoft, so downloaded the free Malwarebyte's and detected + removed 46 (some pretty serious) viruses. However this wasn't the case. (Site's loaded again after the scan, just thought i'd say.)
I still have it insured by Curry's, I would take it in but I would first like to see if I can get it going by myself.
Product name: Presario F700
OS: Vista
Don't know whatelse to tell you tbh, driving me nuts tho lol

Hi,
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.
sfc /scannow                 ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.  Restart the PC.
When windows has fully loaded again, try the automated fixit from Microsoft on the link below.
Vista
Check if the drive will now read DVDs.
If the drive is not working, from the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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