Can't play iTune file I received by email in iTunes?

I received an iTune audio file by email but I can't play the file nor import the file into the library. If I click on the file it opens iTunes but nothing else happens. Any suggestions?

Did you bounce at 44.1kHz, 16 bit? AIFF or AAC or MP3 should be fine for iTunes, but sample rate and bit depth is important.

Similar Messages

  • Itunes can't play the file because the original file can not be found

    There is many things wrong with that message and I don't know why.
    I had around 30 songs off an album on my computer
    I put the album on Itunes
    I edited them and then they played fine
    I put them on my ipod and then deleted them off coz i wanted to put something else on
    but i found out I had more space to put the other 30 songs I had from before back on so I went to the album
    when I wanted to play a song it said "Itunes Can't play the file because the original file can not be found"
    1) The original file was on my computer, in the exact place where I left it last time when Itunes played it
    2) I did not change the file path name
    3) I did not change the folder path name
    4) The songs aren't corrupted
    5) They play fine on other programs
    I deleted them all off and took them on again and they played fine but whey did they keep stuffing up before?

    The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
    In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
    tt2

  • How can I play mkv files in iTunes?

    Hi All,
    How can I play mkv files in iTunes?
    What're the limitations of iTunes? I see there are a lot of files that iTunes cant play. Is it true for all?
    Lofty

    BUT my iMac does not support my WAVE files
    Sure it does.
    File -> Add to library and select the folder where the WAV files are located.

  • HT4072 can't play video files (mp4, avi, mkv) with 5.1 audio tracks

    I have two Macs, one with a mini-optical out and no audio through its mini-displayport, and the other that supports digital audio out through its mini-displayport. On either of my Macs, how can I play video files (mp4, avi, mkv) in 5.1 using Quicktime or iTunes or VLC? I've heard I need Perian. Is this true? If so, how do I configure it on either machine?
    Note that when I connect the computer that supports audio through the mini-displayport to my receiver, my home theater receiver detects a PCM audio connection, but the audio I get out of my speakers is still stereo.
    Both computers are running Snow Leopard. I haven't had the need to upgrade to Lion yet, but if the answer is that I need Lion do do this, I'd spend the $29.
    Thanks for the help!

    daedalusman wrote:
    This just happened for the first time with an .mkv file I was trying to play. It started fine but then after selecting a menu option in smplayer the video disappeared. It didn't go black, the player just stopped presenting the video. In other words the player switched to audio playback mode only, the window was unable to go into fullscreen or be resized. Smplayer still works with other HD files. Deleting the config directory fixes the problem until I select a menu option, such as, setting the audio to 5.1, then the video portion disappears again.
    Does anyone know what is going on here or have any ideas on how to fix this issue?
    Thanks for any help provided.
    that's because now mplayer they switch to libavformat demuxer for mkv and ogg and i think is a bug in smplayer because is making some configuration for files in file_settings in which is sets demuxer & co. this switch is confusing smplayer and it should be reported upstream
    p.s if you actually select demuxer from smplayer to mkv it would work perfectly

  • I can't play iTunes Movies in 5.1 surround on my surround sound system

    I like to download iTunes movies to my MacMini from iTunes store. Recently I gave up doing so because I can't play iTunes movies in 5.1 surround on my surround system. My MacMini is connected to my Marantz 6007 SR via HDMI cable. However I can get DTS or 5.1 surround sound from my system with other players such as VLC player.
    How can I fix this problem as I really want to buy or rent movies from iTunes store?

    Hi komansava,
    Thanks for visiting Apple Support Communities.
    It sounds like your Mac Mini is able to output 5.1 audio to your surround sound receiver, but iTunes purchases do not play in surround sound.
    When playing iTunes purchases, first see if iTunes is set to output the movie you're playing in surround sound:
    Set up iTunes to play content in surround sound
    Movies you purchased or rented from the iTunes Store may have stereo audio and digital surround sound tracks. ...
    In iTunes, click the Speech Bubble icon to view your audio choices, such as English (Surround). If the surround sound choice is dimmed or the icon doesn't appear, make sure you are using the appropriate hardware and that the content is encoded with digital surround sound.
    You can find this information here:
    Set up iTunes and your DVD Player for digital surround sound - Apple Support
    Best Regards,
    Jeremy 

  • I can't play midi files.

    Hi,
    I have the latest version of iTunes and Quicktime but I can't play midi files with Quicktime anymore. I have to remove iTunes to be able to play them. Does anyone know how to fix this so I can have iTunes and play midis too? They used to play on my computer so I don't know what's going on.
    Thanks!

    Do you have QuickTimeMusic.qtx and QuickTimeMusicalInstruments.qtx (and their resource directory) in your Program Files\QuickTime\QTSystem directory?
    And you may need to remove some codec packs include QuickTime support.
    And why you have to use QuickTime synthesizer for MIDI files? It uses obsolete technology and a small soundfont (from about 1997) and without proper support for Yamaha XG MIDI files?

  • Can iPod play WAV files

    I have the All Music Converter and have converted some of my iPod music files to WAV. However, I can't get iTunes to accept the files. Can iPod play WAV files? Does anyone know how to get them to transfer into iTunes? Thank you.

    Uncompressed WAV files are on the list of compatible formats, has there been any compression applied to the files you have converted?
    iPod 101: Which Files Work With iPod and iTunes
    iPod: About compatible song formats
    iPod shuffle: Compatible audio formats

  • Can ipad play rmvb files?

    can ipad play rmvb files?

    Here is a shot introduction about RMVB format:
    RMVB files are famous for distributing Asian content, especially Chinese television episodes and movies. For this reason, they have become noticeably present on file sharing platforms such as BitTorrent, eDonkey and Gnutella. But it is not entirely popular, partly due to their incompatibility with other media players like iPhone, iPod, iPad, iTunes, QuickTime, iMovie, Android, Xbox 360, PS3, Apple TV and more. That is what more and more people are trying their best to seek a way to play RMVB on Mac and Windows.
    From above, we know that iPad does not support RMVB files. To play RMVB files in iPad and above devices, even more, you'd better to convert RMVB to some more common formats like MP4.
    Hope it will help you more or less.

  • How can i play iTunes on apple tv from my mac?  i used to have an icon that synced the two but i can't find that icon anymore

    how can i play iTunes on apple tv from my mac?  i used to have an icon that synced the two but i can't find that icon anymore

    If you are using the 2nd or 3rd gen Apple TV (little black box) then it would have no syncing or storage capability.
    iTunes content would be accessed using home sharing.
    Setting up Home Sharing for Apple TV (2nd generation and 3rd generation) - Apple Support
    If you are referring to the 1st gen (bigger aluminum box with hard drive)
    iTunes 11 for Mac: Play items in your iTunes library using Apple TV (1st generation)

  • Can I play Itunes music via bluetooth on my Iphone 5  to my car radio?

    Can I play Itunes music via bluetooth on my Iphne 5  to my car radio?

    Chris
    thanks to your prompting, i found another mail icon that when touched requested a password. i now can send photos once again
    woohoo
    thanks again
    bpb

  • Can't play mov files after update for MAC OS 10.6.8. Can't edit in Final cut anymore!

    can't play mov files after update for MAC OS 10.6.8. Can't edit in Final cut anymore!. SHould i by a registration code for QT 7 Pro? I can't play mov files at all.. they were okay in my final cut time line. Now i can't see them!!! I can't import movies from my camera!!!
    Help from Brazil!!!
    Tks

    David,
    tks for your help !!!
    Hi people, first, tks for Birdman308 for his link
    https://www.hightail.com/dl?phi_action=app/orchestrateDownload&rurl=https%3A%2F% 2Fwww.hightail.com%2Ftransfer.php%3Faction%3Dbatch_download%26batch_id%3DOGhkZ28 xeWFiV3dYRHRVag
    and makbookpro as well for his link
    http://blog.lib.umn.edu/mcfa0086/discretecosine/164630.html
    Now i can back to work!!!

  • The audo files do not play from websites instead ask for download. This has occured from the time I have updated Firefox 4 to Firefox 5. Why? And how can i play audio files?

    The audo files do not play from websites instead ask for download. This has occured from the time I have updated Firefox 4 to Firefox 5. Why? And how can i play audio files from websites?

    You have a <b>general.useragent.override</b> pref that identifies you as Firefox/3.5.7
    *Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729)
    See:
    *https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
    *http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

  • My quicktime can't play avi file

    HI everyone does someone know why my latest quicktime can't play avi file?

    Let me tell you what are you doing wrong...
    you just followed the wrong road try this one instead and you will love it.
    *1st of all*: Dont pay attention to QuickTime, no matter what movie you want to view
    just download and install VLC Media Player and your worries about formats, video codecs, audio codecs, multi zone dvd reproduction will be over in a sec!
    just "open as" > VLC Media Player and you will see everything and if you have a subtitle file, just drag it into the movie

  • How can I play mov file on ipad2?

    How can I play mov file on ipd2? Anyone? Thanks.

    I imported (using Photos app) a .mov file from my Nikon camera. Tap the icon and it played.
     Cheers, Tom

  • I updated my computer and now I can't play mov files from anywhere

    I updated my computer and now I can't play mov files from anywhere - won't play in FCP 7, Quicktime. Not sure what updates they were specifically since i hit the "update All" button without going over each one. Please help!! operating on 10.6.8 with FCP7

    Just take a look at the last few days posts here and you'll see many people with the same problem and some possible solutions.
    But you should never do any software updates unless you have a bootable backup of your startup drive.  FCP7 is no longer being supported by apple and updating anything is fraught with dangers. 

Maybe you are looking for