Can't play Movie Trailers from iTunes Store!

I am wondering if anyone knows why I cant watch free movie trailers on the iTunes Store? It follows as far as letting me choose the size of the trailer cilp I want to watch but after that nothing loads up! the top half of the page is blank! Also I can't watch movie trailers from the apple website through the quicktime option. Yes, I do have Quicktime. Please Help.

I figured it out, it was just that I needed to upgrade my Quiktime player. Quicktime 7 and I can watch all the movie trailers!!

Similar Messages

  • HT204370 can i download movie trailers in itunes store

    hi
    can i download movie trailers in itunes store

    You can't download the trailers, you can only view them in the store.
    If you have an iOS device and are in the US (I'm not sure it it's available anywhere else) then there is a Trailers app :
    Features:
    • Access hundreds of movie trailers, clips, behind-the-scenes featurettes, and images, available in HD or SD
    • Explore an interactive, year-long release calendar that helps you plan when you'll be going to the theaters
    • Save favorite movies and theaters for immediate access anytime

  • Can't play song purchased from iTunes Store

    I recently purchased a song from iTunes Store, and the song appears in my library.  However, when I double click on the song to playback, it skips to another song.  It won't play at all.  Help?!  How can I get the song to play (or at least get my $1.29 back)?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT1745 quicktime not authorized to play movies rented from iTunes store

    Rented 3 movies last night from the iTunes store. Download began and ended just fine. When I tried to view one of the movies, quicktime opened with this message:  "QuickTime Player is not authorized to play “Clara's Heart.m4v”. In order to play this content, please open it with iTunes"
    So, I tried to open with iTunes, and discovered that I couldn't.
    Any ideas of what to do please? I would appreciate explanations in simpe english as I do not understand computer jargon. Thanks very much.

    Try restarting your iTunes in 32-bit mode, as per the following document:
    iTunes 10.4 for Mac: Older media files may require iTunes to reopen in 32-bit mode
    Does the rental play then?

  • Playing movie bought from Itunes store on pc.

    Windows 7 64 bit
    i Tunes 12.0.1
    Flash uptodate
    Quicktime uptodate
    Video Card Sapphire Radeon 6850 1gb PCI Express
    Drivers up to date.
    Itunes will not play any movies I buy on it.  Ive tried several things changing settings from standard edition to HD 720 to HD 1080.  Nothing works.  Apple why isnt this working appropriately?

    Hello Freelancer55,
    Welcome to Apple Support Communities. 
    The article linked below provides a lot of great information and troubleshooting suggestions that’ll resolve most issues like the one that you’ve described, where there is a playback issue with movies purchased from the iTunes Store.
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues - Apple Support
    Take care,
    -Jason

  • QuickTime Player won't play movie bought from iTunes Store.

    Finder's Quick Look says that QT Player can play it. QT Player says to first authorize through iTunes. iTunes says that it's already authorized.
    I've seen the same problem in various places all over the net but it just started happening to me with 10.8.3. Never had a problem in 10.8.2 or earlier. Any ideas on how to fix?

    Some information on Quicktime player. The last two links are you other applications you can download to see if they can play the movie:
    Video - QuickTime Media Formats
    Video - QuickTime Player
    Video Player - Divx
    Video Player - VLC

  • Cant play movies downloaded from Itunes

    I have 2 issues.1. I can't play movies downloaded from Itunes. It says that format is not supported. What can I do?2. I bought the WDTV three weeks ago. ABC Iview no longer supports WD products as of July 1. Not happy. Can anyone help?

    Page 88 in the User Manual Note: The media player does not support playback of protected premium content such as movies or music from the iTunes® Store, Cinema Now, Movielink ®, Amazon Unbox™, and Vongo® http://www.wdc.com/wdproducts/library/UM/ENG/4779-705123.pdf  You're correct about iView ... (I guess WD can't take the blame for that one) http://iview.abc.net.au/support/announcements oh well, i can still watch it on my PC, Chromecast, PS3 and Tablet and Phone

  • I bought a Sandisk Connect Media Drive, downloaded the app from iTunes.  Before iOS 8, movies played fine.  After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive.  Anyone else have a similar issue?

    I bought a Sandisk Connect Media Drive, downloaded the app from iTunes.  Before iOS 8, movies played fine.  After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive.  Anyone else have a similar issue?

    I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
    According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
    DRM audio is not effected as this is handled by the native iOS music app.
    As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
    I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view.

  • HT1551 I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us).  Ever since downloading the update, we cannot access movies, play movies, or access iTune store.  We can play YouTube videos so not a connection

    Help.  I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us).  Ever since downloading the update, we cannot access movies, play movies, or access iTune store.  We can play YouTube videos so the problem is not related to the connection.  It happens only when we are trying to access Movies.  Very confused.  Our AppleTV was working fine until I did the new software update.  Now this problem!  Help!

    re-add the shared lib
    check the firewall on the computer

  • I have an ipad2. PLEASE can anyone tell me if I can watch a movie purchased from iTunes without wifi (after I have downloaded the movie and hit play while connected). My husband is going for chemotherapy and the hospital does not have wifi.

    I have an ipad2. PLEASE can anyone tell me if I can watch a movie purchased from iTunes without wifi (after I have downloaded the movie and hit play while connected). My husband is going for chemotherapy and the hospital does not have wifi.

    Yes, if the movie has been downloaded to the iPad, then you can watch it without Wi-Fi.

  • How can I download movie trailer from Music Store for iPod?

    Movie trailers are produced to attract audience to see the film, so there shouldn't be any coryright issues. But why is it that I cannot copy and paste or download movie trailers from Music Store onto my iTunes and iPod? If Apple puts it on the Music Store, it expects people want to transfer it to their iPod. Sometimes just could not understand what these people think!

    Thanks ALpinaoman, I am afraid things (and life in the world of Apple) are not as simple as you described it. First of all, some movie trailers - when they are played - do not have a little drop down menu arrow to the far right. Secondly, after transferring (i.e. saving) the movie trailer onto the iTunes on my iMac, only a few can be updated onto the iPod, most can't. The error message on the iMac is: "Some of the videos in you iTunes library, including the video "breakfastonpluto.ref" were not copied to the iPod because they cannot be played on this iPod. Click More Info to visit www.info.apple.com/kbnum/n301461 for more information on creating videos compatible with your iPod." What the xxxx is this ".ref" format? Why can't these stupid IT people sit down and agree on ONE format instead of MP4, MOV, AVi, WMV, asx etc etc etc.
    I have used the video iPod for a month now and have all kinds of hurdles transferring video to the unit (easier for DVD, very difficult for VCD, got visual but no sound, etc etc). I have no idea how technically complex the whole thing was when I bought the iPod. I thought it was like recording your TV show on VCR which was low tech (well tech has advanced quite a bit since VCR was invented and tech was supposed to make life easier not more complicated). I guess I need to attend a one year training on computer engineering before I know how to use "user friendly" Apple products.

  • Movie rental from itunes store on iphone 5

    Is it possible to download a movie rental from itunes store on iphone 5 and sync it to a first generation ipad to watch, is it possible to download a movie rental from itunes store on iphone 5 and sync it toa first generation ipad to watch

    No. Once downloaded to an iOS device it cannot be transferred to another iOS device or computer, & can only be watched on that iOS device.

  • How can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

    how can i download an app from iTunes store, that exists just in a "swiss store". Because my account isn't allowed to download apps from other stores than a slovene. ???

    You have to be in a country, and have a billing address in that country, to download from its store. You can try requesting that the app be added to the Slovenia store, but unless the app's developer/rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

  • HT1725 I can no longer download music from itunes store.  Happened when I was Downloading from songs dragged from itunes store to a playlist.  I tried to downloaad more than one at a time.  The download stopped.  Now I can not download at all.

    I can no longer download music from itunes store.  It happened when I was trying to download songs dragged into a playlist.  I tried to download more than one at a time.  It stopped.  Now I cant download at all.  Even rebooted my machine. 

    OK thanks I will try that. I just don't understand why I still can't download new videos as I've deleted the software I installed and I've changed my camera settings back to what they were before when I could download into iPhoto. I perhaps should have mentioned it's iPhoto '08 version 7.1.5. Is there any way of putting iPhoto back as the "default download and view" programme?
    It could be as simple as longer (larger) videos - iPhoto does not always handle larger video files well
    Is there any way of putting iPhoto back as the "default download and view" programme?
    iPhoto is not a download and view program - it is a photo management database program that imports photos - Image Capture is a download program - Preview is a view program
    The default program to download your photos is set in the preference panel of either iPhoto or image capture
    LN

  • I updated my computer and now I can't play mov files from anywhere

    I updated my computer and now I can't play mov files from anywhere - won't play in FCP 7, Quicktime. Not sure what updates they were specifically since i hit the "update All" button without going over each one. Please help!! operating on 10.6.8 with FCP7

    Just take a look at the last few days posts here and you'll see many people with the same problem and some possible solutions.
    But you should never do any software updates unless you have a bootable backup of your startup drive.  FCP7 is no longer being supported by apple and updating anything is fraught with dangers. 

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