Can't play movies and shows

I currently have iTunes 10.6.3. But I've been having this problem for a while, most likely with other versions of iTunes. What happens is that if I attempt to play a movie or a TV show that I've bought, it opens up but stays black instead of playing. I can fast forward it, but it remains black and it never plays. However, when I do fast forward it, it shows the scene that it's at in the "Now Playing" box but it doesn't play in that box either.
Has anyone else had this problem? I thought the problem would fix itself when I upgraded to Mountain Lion but it hasn't.

Is QuickTime installed? If not it might help to install it.
If so is Direct3D Video Acceleration enabled? If so it might help to disable.
tt2

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