Can't play old purchases with same account and computer?

I just downloaded movies I bought years ago on itunes. Same account as I have now, same computer. (I even found the videos by logging into my account and looking for past downloads) Yet I can't play them because it says my account is not authorized, even after I authorize my computer. I just deauthorized ALL my computers and reauthorized this one to be sure. Still nothing. I now have tons of movies and a few TV series that I paid for that I can't watch. Help.

Your running Leopard 10.5.8 right ?
Have you run Software Update  ?
Also have you updated QuickTime ?
http://support.apple.com/downloads/QuickTime_7_6_for_Leopard

Similar Messages

  • HT5312 Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    When I requested a new password the e-mail was sent to the old address then the new owner of that address entered their info and I no longer have access to it.

  • "One machine is authorized to play music purchased with this account"

    Hey Guys,
    I just made my Apple ID my iTunes account, and I just reviewed the account info. For some reason it says: "One machine is authorized to play music purchased with this account"
    I thought up to five computers are authorized to play music downloaded from iTunes?
    Did I do something wrong, is this normal?

    Up to 5 can be authorized but you have only authorized 1 machine.
    If you have another machine you want to authorize, fire up iTunes on it and authorize it. You don't need to authorize it unless you have iTunes purchases on it.

  • Play can't play music purchased with another email address

    I can't play music that was purchased with old email address on an older mac, how does that work?

    If the tracks are DRM-restricted you'll need to authorize the computer for the Apple ID that was used to purchase the songs. Pull down Store > Authorize This Computer and type in the credentials for the Apple ID.

  • Can I download free trial with same account on a different laptop?

    I recently purchased a new laptop, and I was curious if I could download the free trial with my account again on here or do I need a new account?

    You should be able to.  Have you tried?

  • HT201253 I cannot sync my 5S with ITunes.  I can sync my iPad with same cord and computer

    I recently sent my 5S through the washing machine and got a replacement 5S.  I am running Windows 7. I was able to "restore" it from iTunes without any issues other than I hadn't back up in a month.  Now when I try to sync with iTunes it gets to step 5 of 5 and I get a "windows message that iTunes has encountered a problem and needs to shut down".  I can sync my iPad using the same cord, computer, and program with no issues.  I went through Apple support and uninstalled and reinstalled iTunes under their guidance.  I was then transferred to another level of tech support and got cut off.  I have not heard back and have tried to reopen the case without success so I am hoping someone has a way to resolve this issue so I can back up my phone. Thanks

    I had the same problem and this worked...
    http://topsearchforyou.com/2011/09/22/this-ipod-cannot-be-used-because-the-apple -mobile-device-service-is-not-started/

  • Trying to update an app but is asking for another account password and the app was purchased with my account and not the want that is asking for the password? Please help!!!

    Im trying to update an app on my phone but keeps asking me for the password of my cousins account, and I have never purchased an app with his account. I restored my cousins phone on my computer but I dont know if that has to do anything with the problem.

    Because that person’s Apple ID was put inside the application when it was downloaded from the iTunes Store.
    (120240)

  • I can't make a purchase with answering questions and I forgot the answers

    I can't make any purchases due to forgetting the answers to my security questions

    See Kappy's previous write-up.
      Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • Can't get songs purchased with AOL account to play

    Hi, I'm hoping someone can help. I just got a new Macbook Pro and transferred all my iTunes songs over from my iMac. Everything appeared to go smoothly, except for one very annoying issue.
    When I click on a song that I purchased on iTunes with my AOL account, I get a pop-up window asking me to log in, which I do, using my AOL info.
    Then I get a message saying, "an Apple account for this user has already been created, please sign in with your Apple ID and password"
    So I do, and I get a message saying "this computer is already authorized. You have authorized 3 out of your available 5"
    Seems like success, right? Wrong. When I try to play the song, I get the same original pop-up asking me to authorize this computer. It's an annoying cycle, and I'm growing increasingly frustrated. I've tried creating a whole new Apple ID, but that hasn't worked either.
    Appreciate any help, thanks!

    Try this - de-authorize you computer. Close iTunes and reboot the computer - then open iTunes and authorize your computer. See if you can play an authorized tune.
    M J

  • HT1689 took over an ipad and can't make a purchase with new account linked to a new credit card payment

    Hi there,
    I have took over an old Ipad from my sister recently.
    Yesterday, i have create an account for Singapore and entered Credit card details.
    Once i want to make payment with my own account, the screen pop up and ask my to verify the payment details before finalizing the purchase. After key in the Verification code, another screen pop up and ask me to log in again (but this time is to log in to my sister's account).
    I'm unable to make any purchase this moment because of this issue, pls assist and advise how can i solve it ?
    Thanks,
    Regards
    Ms CHUNG

    r u shure you have any ballance for your account u can check your ballance on the top of your screen if u have a account it u have not reedemed the gift card yet go to the itunes store main page and u can reedeem it if u look at the right hand side of the page and scroll down and click redeem and type in the code on the back of the card and that should do the trick hope this helps

  • HT1491 I can't process the purchase with my account, however I checked my details but its all fine. I think there is problem in the system

    .

    What happens when you try to buy something ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Just updated ipod 8gb touch to 4.2.1 and cannot sync applications, even though logged into iTunes 10.2 and they are there and logged into ipod with same account and syncing does not work

    appreciate any assistance

    I had also faced the same problem. After weeks of hunting, I found many apps compatible with ios 4.2.1
    Gun Bros
    Super KO Fight
    Gravity Guy
    I Must Run
    Men vs Machines
    Hit Tennis 2
    Optime Games
    Air Hockey Gold
    Real Tennis
    Football Kicks
    Frisbee Forever
    Spy Mouse
    Ninjump
    Office Jerk: Zombies
    The Walking Dead
    Angry Birds
    Angry Birds Season
    Office Jerk: Holidays
    Real Skijump
    MotoGP 2010
    Real Racing GTI 2010
    Asphalt Audi RS 3
    GTA Chinatown Wars
    Max Adventures
    Samurai Dojo
    Deer Hunter Challenge
    Cricket: Defend the Wicket
    Airport Madness Control
    There are lots more...Some of these games will probably be unavailable as it must've been upgraded
    Also check out this site: https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices
    Hope this helps!

  • Playing music purchased with apple id from closed email account

    i can't play music purchased with an apple id from another email account that no longer exists
    Please Help!!!

    Is it an old Apple ID of yours? If so, then whether the email is still valid or not, the Apple ID is still there. You need to authorize that ID to your computer by signing it onto iTunes and then clicking on Store on the top menu, then Authorize this computer.
    If you don't remember the password to that old ID, you can change it here: Apple - My Apple ID
    If you don't remember your Security Questions, you can have them reset by iTunes Support:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • Create a different db with same db_name and now cannot start apex

    Hi All
    we create a db in the same box with my old db.
    The purpose is we need to change the default character set to unicode.
    And How do we start apex?
    Is there a command line tool to start apex?
    -Thanks for the help!

    Hi umesh,
    Thanks for your help.
    That means we can set up two database with same db_name and domain is system. the duplicate DB (second DB) does not affect primary DB in system and makes a confusion for client application? suppose i use TNS to control each DB by IP .
    also, can we use db_link to link two differnet OS plastform( window 32 bit and linuc 64 bit redhat with service name) oacle version is 10 g too?
    I try to configure a TNS in primary DB tnaname file but fail with TNS : no listener ora-12541 during connect linux DB server.
    But I copy this TNS to new window 32 bit PC with oracle client. it works to link to linux db services.
    which issue?
    Thnak for help
    JIM
    Edited by: user589812 on Jul 3, 2009 9:00 AM

  • After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account i don't have and can't recover the password. How can I authorize my songs again.

    After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account (10 years) I don't have anymore and can't recover the password. How can I authorize my songs again? I tried to sign in to hotmail again and it says i don't have an account, but when I try to create a new one with the same name, it says one already exists.
    When I try to recover the password from Apple, it of course wants to send an email to the account I can't get into, and when I try to do the security questions, it says my DOB is incorrect. How can that be wrong?! I am pretty sure I know my exact birthdate. Now I can't listen to a bunch of my music.

    Contact iTunes support here -> https://expresslane.apple.com/ContactOptions.do

Maybe you are looking for

  • Identify contents of a screen field via a BDC

    Hello I am executing transaction F-03 to clear billing docs via a BDC. I need to identify the line items to clear by tax code. The tax code field is displayed on a subscreen by double clicking the line item (belnr). I then position the cursor on the

  • Required a customer field(located in the profitability segment box) as mand

    our client is requested  that the customer field (located in the Profitability Segment box) be a mandatory field for GL accounts which are getting posted directly from FI. This field is needed so that proper reporting can be generated for bad debt an

  • How to deply with Oracle 8i, Forms 6i and Reports 6i

    We are developing a number of application systems. We have 2 servers. Oracle 8i is installed on one server and other werver is used for network authentication. We have to now start deploying newly developed applications. We have around 200 users loca

  • Where do I find my downloaded items

    I am new to mac computers so please bare with me. I downloaded microsft office free trial to my computer but i cant seem to find where its at on my computer. when i click on the pages section it is there but when i click on it, it starts downloading

  • How do I display the entire image by default in Photos app instead of filling the entire screen?

    A lot of the images that I have stored on my phone are taken with another camera. Whenever I view them in the photo app they don't show the full image until I pinch them. Is there a setting that shows the entire image by default? Don't want to be pin