Can't play online games as Ping is so high

Question

Hi all,
My connection has never been the fastest however it was always good enough and being an ardent TF2 fan, it was more than capable of supporting online games.
Recently though, gaming has become impossible as my ping is northwards of 400 which means TF2 just stutters & jitters.
Here are my stats as of today...
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 04:59:12
Downstream:
5.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
5.8 dB / 22.0 dB
Line attenuation (Down/Up):
44.8 dB / 25.0 dB
Output power (Down/Up):
19.9 dBm / 12.2 dBm
FEC Events (Down/Up):
11872 / 52
CRC Events (Down/Up):
11 / 10
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
434 / 6
Error Seconds (Local/Remote):
8 / 7
1. Best Effort Test:
Download speedachieved during the test was - 1609 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :6080 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 5000 Kbps
2. Assured Rate Test:
Download speedachieved during the test was - 1192 Kbps
 For your connection, the acceptable range of speeds is 576-600 Kbps.
 Additional Information:
 Assured Rate IP profile on your line is - 600 Kbps
As I say, this is a recent degradation in service and I'm not sure how to go about resolving it.
How do my settings look, anything to go on there?
All help much appreciated.

Answer 1

Well, it's one week on and things are worse than ever. TF2 is unusable and reporting a ping of 400+
http://www.speedtester.bt.com/
 Download speedachieved during the test was - 2415 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :5792 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 5000 Kbps
Download speedachieved during the test was - 1501 Kbps
 For your connection, the acceptable range of speeds is 576-600 Kbps.
 Additional Information:
Assured Rate IP profile on your line is - 600 Kbps
I've copied this to David Moon at the mods. Anyone have any idea what I can do next?
Thanks.