Can't play purchased album because itunes says my computer is not authorized, but it is?

purchased an album yesterday and can only play 3 tracks off of it. the others, i am prompted to log in before playing them, saying my computer is not authorized to play the file. then, when i log in, i am told this computer is already authorized. so i go try to play the track and i am prompted to log in because my computer is not authorized...
talk about a headache!
running windows 7, itunes 10.
i've disabled windows firewall and all antivirus software.
only have one pc and only have one itunes account.
ANY help would be appreciated. thanks in advance.

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Similar Messages

ITunes says my computer is not authorized but when I sign in it says it is...but won't play purchaces

I am using a laptop from my home family of computers but when I try to play a movie I have transferred from my desktop, first iTunes says I am not authorized to play this movie. Then when I sign in to authorize the movie, it says that I am authorized on this computer but I still can't play the movie. When I try to play it again, the whole routine starts over again. Suggestions????

I'm having exactly the same problem. I just tried all the suggestions in the link from Jim and none of them made any difference. Tried calling Apple support but just got bounced round by people who didn't seem to know what they were talking about.

ITunes says my computer is not authorized but it is

Okay, so whenever I try to sync my iPad or iPhone, iTunes tells me my computer isn't authorized. But when I go to authorize it, it says it is already authorized. I've tried turning authorization on and off, deleting the SC or whatever folder like the help page says, nothing works. Has anyone else had this issue and if so can you please share how you fixed it? Thanks.

Click here and follow the instructions.
(83932)

HT1933 My computer no longer plays some purchases because it says my computer is not authorised but it is but now Itunes say the cd is no longer available at the store, so I have paid for something but can not no play it.

My computer no longer plays some purchases because it says my computer is not authorised but it is, but now Itunes say the cd is no longer available at the store, so I have paid for something but can not no play it.

Hi and welcome to the WD community.
Try to see if perhaps you are connecting the drive to a surge protector and it might not be getting enough power, try to connect the adapter directly to a power outlet on the wall to see if you get a different result.

More than half of the songs I've downloaded recently will allow playback because it says my computer is not authorized. When i authorize it, iTunes says my computer is already authorized. But the song still won't play. What gives?

How does one fix the problem of iTunes saying my computer is not authorized to play songs I've recently purchased, even though I continue to sign in for authorization? This is bullcrap.

Okay, that sounds like the dodgy tracks have been getting damaged during the download.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?

my iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?

Hello katey1717
If you are getting the repeated prompts of asking to authorize your Apple ID, then check out the article below to resolve the issue. Make sure that you go through and remove the SC Info folder and try to authorizer again as that resolved it for me when I had that issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Regards,
-Norm G.

Itunes says my computer is not authorized to play videos

I know this is a problem that Apple is aware of. I have tried several ways and I cannot get my iMac to play the videos I have purchased. I get an error message saying the computer is not authorized, but when I try to authorize it I get a message telling me it already is authorized. I think the only thing I haven't tried is going into the Terminal and following the instructions Apple gives, but I am not comfortable doing that as I know I can mess up the computer if I do it wrong. iTunes will play my music but not my TV shows.

Hello calliesmom
Try deleting the SC info folder in the article below and the Authorize your account again that way you are not doing anything in terminal that would make you feel uncomfortable
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
-Norm G.

ITunes says my computer is not authorized when trying to download my purchases?

Hello,
My old computer just broke and I got a new one today. I downloaded iTunes and I'm trying to download my TV shows but iTunes says my computer is not authorized? What does that mean and how can I fix it?
Thanks.

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(99443)

Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does. I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

When I try to sync my apps Itunes says my computer is not authorized. When I authorize it it then tells me my computer is already authorized. This only happens when I try to sync apps

When I try to sync my apps from my computer on to my iphone 4 Itunes says the computer is not authorized. I then authorize it and it tells me it is already authorized. I again try to sync the apps and it will once again tell me it is not authorized. I can sync music just not the apps

You are my hero thank you it worked!!!!!! I was afraid to deauthorize in case I lost everything but I figured I would follow your advice....Thank you so much

I just bought a Mac today and have never had one, my Itunes shows to have all of my music on it but it won't allow me to play it out loud, it says my computer is not authorized? what does this mean?

I'm a first time Mac user and I went to play my music on Itunes out loud and all the music I previously purchased will not play and then a pop up appears saying my computer is not authorized? what does this mean and how can I fix it?

You need to authorize the new computer that youre working with. First hover over the store button at the top of the screen and then select the authorize this computer button then a popup will appear where you have to put in your Apple ID and Password. Hopefully this works for you

I cannot play a song I purchased. The message says the computer is not authorized. I deauthorized and reauthorized it and it still will not work. Should i delete the song and download it again?

The message says the computer is not authorized. I deauthorized and reauthorized it and it still will not work. Should i delete the song and download it again?

Should i delete the song and download it again?
Yes ... if just one song on an album is doing that, it usually means you've got a damaged file on your hands.

TS1389 I am trying to download some ringtones from zedge. My wife has an iphone and has done this with no problem. she did the same with my iphone and my computer and it is not syncing. it says my computer is not authorized but it is & it's my only com

I am trying to download ringtones using Zedge. My wife had no problem doing t his and she set up my computer and my phone but it won't sync. says my computer is not authorized. She did the same steps on my computer and phone as she did on her computer and phone but mine not working. Help.

If you really are running OS 10.4.6 you have a long way to go!
So, assuming you are not, what version of OS X do you have?

Itunes says my computer is not authorized to play songs on the nano.

I connected my Nano( 2nd gen) synched it with my itunes and transferred some songs a few days ago.
Today, I wanted to add some songs I missed but now Itunes is saying my computer isn't authorized to play songs on it. When I try to authorize it (the window pops up for my itunes store password) I get an error from the itunes store. Specifically it says unknown error (-42408).
What does it mean and how do I make it stop?

Hello Sesquipedelianne,
And welcome to Apple Discussions!
Have you upgraded to the latest version of iTunes? This error message was common for people who were just upgrading to version 9, but it was resolved as of 9.1.
http://support.apple.com/kb/TS3258
Otherwise, if that is not the case, you might find a few more possible solutions in this older thread.
http://discussions.apple.com/thread.jspa?threadID=2321090&tstart=0
Hope this helps.
B-rock

ITunes says my computer isn't authorized, but when I try to reauthorize it I still can not sync movies as it says it is not authorized. Any ideas? Latest version of iTunes is running

Unable to sync movies. I get a message saying my computer isn't authorized. I even tried to deauthorize it and reauthorize it, but I still get the message. latest iTunes version is running on my system 7 computer. I didn't have this problem until the latest update.

Click here and follow the instructions.
(83932)

Can't play purchased album because itunes says my computer is not authorized, but it is?

Similar Messages

Maybe you are looking for