Can't play purchased TV Shows on ITUNES

I recently purchased some episodes of TV Shows on ITUNES. However, I cannot play them on ITUNES. They start to play for about 5 seconds then ITUNES crashes.
I receive the message "ITUNES has encountered a problem and needs to close..." So far no problem playing them on my IPOD, just can't watch them on ITUNES. Also discovered that I can't watch a preview of a TV show or movie either on ITUNES. It results in the same problem described above, (i.e.ITUNES crashes). Anyone know why this is happening and how to correct?

I had the same problem, but then i uninstalled quicktime 7.5.5 and then reinstalled it using a new download of just quicktime 7.5.5 for windows from apple.com. all seems to be working fine now. this was a really annoying problem, as i had just downloaded new tv shows!

Similar Messages

  • Can't play purchased tv shows in iTunes because of Quicktime?

    When I try to play a purchased tv show (from a season inwhich i have already been able to play episodes) it states that it can not play because this version of iTunes does not support QuickTime.  I have 11.1.5 So frustrating!

    I had the same problem, but then i uninstalled quicktime 7.5.5 and then reinstalled it using a new download of just quicktime 7.5.5 for windows from apple.com. all seems to be working fine now. this was a really annoying problem, as i had just downloaded new tv shows!

  • Can I play purchased TV shows from a back up disc in iTunes on my AppleTV?

    I purchased an entire season of a TV show on iTunes, but it was taking up a lot of space on my computer so I backed it up onto several DVD discs (that are not able to play in a DVD player, but only in my iTunes)  When I get my appleTV will I be able to put the disc in my computer, have the episodes play in itunes, and then have them play through my appleTV since they're no longer in my library and only on a disc?

    Welcome to the Apple Community.
    They will only play if they are in your iTunes library.
    it doesn't really matter where the files are so long as they are listed in iTunes available. Consider getting an external drive for your library.

  • I can't download purchased tv shows in itunes

    I have purchased tv shows that are in icloud. On my iMac when in iTunes the cloud is greyed out.  I can't download it. In iTunes I see the same thing, its there and available for download but i can't do anything with it. I've signed out and back in.  What else to try?

    Restart the iPad. Hold down sleep and home buttons until Apple logo appears and try to open Videos App again.

  • Just Installed Itunes 7.5 and now I can't play my TV shows on Itunes

    Just installed 7.5. Itunes freezes up when I try to play a TV show. The music works fine.
    Help?!?!

    I HATE the new itunes on the ipad.  It went from easy to use to a major ordeal.  I don't have a clue how to find let alone listen to my podcasts.  I go to more then press podcasts then nothing happens or screne goes black.  finally i typed podcast in search bar and got it so I just leave it open.  I don't know how to play back to back podcasts. 

  • Can't get purchased tv shows from itunes to my ipod.

    I have bought tv shows through itunes store. When I sync my ipod they do not transfer. I have a 80 gb classic ipod.

    bmandatory wrote:
    Not understanding, when i go to my tv shows tab, it brings up the ones that i have purchased, not sure where i go to change the sync settings... thanks!
    Connect your iPod to iTunes. The display should change to show the Summary tab for the iPod. On the TV Shows tab there is a section that reads Sync all/X most recent/all unwatched/ etc... episodes of all/selected TV Shows/playlists. Make your choices here...
    tt2

  • Can't play purchased tv shows in HD in iTunes

    I have a problem with my itunes and some HD TV Showes I purchased. Some would play and some only will play in SD. When I start them im HD I only see a black screen without sound but the itunes display that it is playing.
    I tried to deactivate and activate the computer and I log out from the store and log in again. Won't play.
    What can I do?

    I had the same problem, but then i uninstalled quicktime 7.5.5 and then reinstalled it using a new download of just quicktime 7.5.5 for windows from apple.com. all seems to be working fine now. this was a really annoying problem, as i had just downloaded new tv shows!

  • Can't play purchased TV shows on new iTunes.

    Ever since downloading the new iTunes, none of my purchased TV episodes will play on my laptop. I double click on the episode, the laptop goes into the normal full screen mode and shows seconds ticking away as if the episode were playing, but the screen stays black and there is no sound. Please help

    I had the same problem, but then i uninstalled quicktime 7.5.5 and then reinstalled it using a new download of just quicktime 7.5.5 for windows from apple.com. all seems to be working fine now. this was a really annoying problem, as i had just downloaded new tv shows!

  • Can not play movies/TV shows on itunes

    Hello,
    I have recently refromated my PC. I re-installd Itunes (10.7.0.21) but since then I am not able to play nor add to the library any of my TV shows. I was able to play/add them before the formatting.
    Please, help

    When I drag a movie to Itunes nothing happens as shown below in the screen shots:
    I hope this helps.

  • Cannot play purchased tv shows

    I have been unable to play purchased TV shows on iTunes. iTunes software is the most current, and the TV show was puchased from iTunes. The software will present the first screen to view the show, but will not automatically start. If I press the start button, then it will immediatley go back to the pasued state. I can open and play all episodes directly with quicktime, so it does not appear that the file is corrupted in any way. It also seems that if I play a movie that did not come from iTunes, and then play the TV show once the movie has run for a few seconds, then I have 1 shot at getting the TV show to play.This is happening on iTunes version 10.5.3 (3) and on the previous version as well.
    Thank you.

    After being more though and reading a few other posts, I have identified the problem. The downloaded shows are HD, and I was trying to play them on my 30" Cinema Display. And it seems that is not possibe. That is annoying. I hope apple finds a way to get my apple cinema display to talk to my apple computer.
    Problem solved. Now I am greatly annoyed.

  • TS1717 I can play audio files in iTunes but I can't play downloaded tv shows or movies.  Everytime I attempt to play them, iTunes stops working and closes.

    I can play audio files in iTunes but I can't play downloaded tv shows or movies.  Everytime I try to play them, iTunes stops working and closes.  Any information will help.

    Is QuickTime installed? If not it might help to install it.
    If so is Direct3D Video Acceleration enabled? If so it might help to disable.
    tt2

  • How can i watch purchased tv shows which are stored on the cloud on my laptop?

    how can i watch purchased tv shows which are stored on the cloud on my laptop?

    Hi Miriam1972,
    Thanks for visiting Apple Support Communities.
    You can use iTunes on your laptop to download the tv shows for viewing. See this article for the steps to download the shows:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Best,
    Jeremy

  • I purchased tv shows from iTunes and keep getting a download error tap to retry.

    I purchased tv shows from iTunes and keep getting a download error tap to retry.  Why don't the shows download?  What can I do?

    Hello there Julfos,
    I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
    If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
    iTunes Store: Where can I download and sync my purchases?
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Additional Information
    If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
    Restart your computer or device.
    Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
    If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
    If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Perhaps even forgetting your home network and rejoining it.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
    Or resetting your network settings.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    From: iOS: Troubleshooting Wi-Fi networks and connections
              http://support.apple.com/kb/ts1398
    All the very best,
    Sterling

  • After i updated my OS i can't play videos, it shows html5

    i noticed after i updated my OS version10.10.3. when i go to my safari i can't play videos, it shows html5. it is not like that before. i play videos just like that. please help

    You can contact iTunes and explain what happens and then may allow aa redownload.  Unlike for apps and music (some countires only)  a redownload is not guaranteed.
    How to report an issue with Your iTunes Store purchase

  • Why can't you download TV shows on iTunes.NZ ?

    Why can't you download TV shows on iTunes.NZ ?

    Thanks for that.
    It seems odd that you can log onto TVNZ TV on demand and watch programmes directly on your computer and yet they won't let them be channelled through the Apple TV.
    The Apple TV would be more use if it could access TVNZ [ say ] and play the episodes from there instead of having to go through iTunes.
    I am a bit cross that Apple market the Apple TV with what it can do in US and yet it wasn't made clear that in New Zealand it is a virtually useless piece of kit.
    I have been buying Apple products since 1985 and this is the first time I have been dissatisfied.
    Having said that it may not be the fault of the product !! Just the country in which I am trying to use it.
    That is another oddity in that New Zealand prides itself in being a World Leader in EFTPOS and internet banking and yet is so abysmal at entertainment sharing !
    A very compliant nation where having fun is frowned upon !

Maybe you are looking for

  • 1st generation iPhone and Early Termination Fee

    Hello all, here's a question, since it was announced that AT&T will no longer share revenue with Apple does this now mean that owners of the unsubsidized 1st generation iphone will be able to get out of their 2 year contracts early without a Early Te

  • Error in running F110 with exch. rates?

    Hi, The local currency is INR and the Doc. Currency is USD. I have made settings like House Bank with USD currency, exch. rate settings(ONOT, OB07, OB08, OBBS) and OBA1 and paid the payment to the vendor. System has generated the payment and the chec

  • Method post and encrypt problem--FORM

    Hello, In the form I have some text fields and one field which takes input as file. Now I have set method = post and enctype="multipart/form-data" for a form. Now when I submit the form the input = text fields are shown as null since I am using encty

  • Rectangular Marquee Tool no longer moves

    Hi, I have CS2 on Windows XP. For some reason (probably operator error) I can no longer move the Rectangular Marquee Tool in a fixed size mode arond my picture. When I expand it to, for example, 8.5" x 11" it just sits there. I used to be able to exp

  • T60 Wireless drops out randomly

    Hi, We have several Lenovo T60 Thinkpads in our company. Every now and then the wireless disconnects and users are limited to work locally. As we have all our documents on a server that is very annoying to our users. As far as I could investigate the