Can't play rented movie

I tried to move my rented movie back to my computer. Near the end of the sync, it could not complete because an unknown error. Can still see on my ipod touch but can't play because it now states invalid. What should I do? I still would like to watch my movie.

Did you get an answer to this issue? I have the exact same problem ... can't play movie on my Ipod touch ... says "INVALID" .. and "movie could not be played" ... if you received an answer, please let me know ... am interested to hear about that ...
... thanks!

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Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later."

Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later.". Have been using the Apple TV for 2 weeks and everything else seems to work OK. The Apple TV reports its SW is up to date. I've tried this with two movies rented frim iTunes directly from the Apple TV.

If after you download the movie, you navigate away and do something else with your Apple TV the content you have downloaded will be overwritten and you'll need to download it again. It's a pain in the neck for many who have slow downloads but it's something that comes with using volatile memory rather than a hard drive for storage.
Perhaps you're not doing this, but I thought it worth mentioning.

HT1657 Can i play rented movies on my ipad being offline?

Can i play rented movies on my ipad being offline?

The answer appears to be "maybe". Once the rental has completely downloaded it shouldn't need an Internet connection from then on, but I've seen reports here from people who tried the play the rental and has it insist on an Internet connection. I've never been able to spot any common factor between such reports to form an opinion as to why this happens, though it's possible that the movie hadn't really completely downloaded. But I'd advise not presuming that an Internet connection won't be necessary.
Someone else here may have better insight into the issue.
Regards.

HT1657 Can't play rented movie

The movie I rented plays for 1 minute and then stops with a message saying it couldn't download, but I can't re-download it either, what do i do?

As long as it has been fully downloaded then you should be able to watch it whilst offline

Can't play rented movie through quick time player

i've rented a movie and can't watch it with quick time? Isn't this possible or am I forgetting something?

I suspect you have to use iTunes as it manages the authentication of your rental.
tt2

Can't play rented movies

Why won't my movie download after I purchase it

I'd Start by unplugging the Apple TV and restarting the router, but it could also be a network problem.

HT200109 Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?

Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?
Great, so now I have to airplay it by linking my computer to my Apple TV and then the movie has to buffer! So, all that time I spent downloading the HD video has to technically "download" again by buffering. The more I use Apple TV, the more I feel like this item was not created by Apple. I don't even use it for what I originally purchased it for. If I would have known that anytime I wanted to sync a movie from my computer to Apple TV by using airplay that it would have to buffer the movie, I would have never ever ever ever ever purchased this waste of time device. So the video has to technically play all the way through one time first so Apple TV can "remember" the movie to play it back in real time afterwards.
Am I missing something here? Am I doing something wrong that can be fixing my problem? I should have known that the Apple TV had so many things backwards when simple things like when you are using the remote and you reach the bottom of your list, in order to cycle back to the top of your list you have then press the directional buton back the other way rather than most modern day devices that will automatically cycle you back to the top or to the other side when you reached the bottom or end but keep on pressing the button. That **** annoys me when I am doing a search for a movie and have to type the name in manually and have to cycle back and forth to the letters. It makes me feel like I am using a rotary phone or something!

I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV. So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine.
So it seemed to work. I will have to try it on other movies and TV shows later.

Could not play rented movie.... because it is authorized to play on another

"Could not play rented movie.... because it is authorized to play on another Computer or device"
Any ideas what that might mean? I was asked to authorize my computer which I did then I got this message... i'm on my last 2 days of the 30 day period...
Thanks

No one have any idea what I can do??
Is there any way to get a refund?
I downloaded a few rentals about 27 days ago.... they're set to expire tomorrow and wanted to watch them... but for some reason I have the above problem. It's the computer I used to download them from....
Is there anyway to contact apple or any solutions? thanks

I can't play iTunes Movies in 5.1 surround on my surround sound system

I like to download iTunes movies to my MacMini from iTunes store. Recently I gave up doing so because I can't play iTunes movies in 5.1 surround on my surround system. My MacMini is connected to my Marantz 6007 SR via HDMI cable. However I can get DTS or 5.1 surround sound from my system with other players such as VLC player.
How can I fix this problem as I really want to buy or rent movies from iTunes store?

Hi komansava,
Thanks for visiting Apple Support Communities.
It sounds like your Mac Mini is able to output 5.1 audio to your surround sound receiver, but iTunes purchases do not play in surround sound.
When playing iTunes purchases, first see if iTunes is set to output the movie you're playing in surround sound:
Set up iTunes to play content in surround sound
Movies you purchased or rented from the iTunes Store may have stereo audio and digital surround sound tracks. ...
In iTunes, click the Speech Bubble icon to view your audio choices, such as English (Surround). If the surround sound choice is dimmed or the icon doesn't appear, make sure you are using the appropriate hardware and that the content is encoded with digital surround sound.
You can find this information here:
Set up iTunes and your DVD Player for digital surround sound - Apple Support
Best Regards,
Jeremy

I'm going on vacation and would like to have some movies rented for the flight. I won't have wifi so can i download rented movies?

I'm going on vacation and would like to have some movies rented for the flight. I won't have wifi so can i download rented movies?

Prior to going you can rent and download them on your iPad via its iTunes store app, or rent and download them on your computer's iTunes and connect and your iPad and move them to it - they will go in the iPad's Videos app.
Some people have posted that they need to start playing rentals whilst they still have internet connection, so you may want to watch a few seconds prior to going offline - you have 24 hours if you are in the US, 48 hours elsewhere, after starting to watch a rental before it expires.

HT4095 Can I watch rented movies in my ipad 2 without internet connection. I will be travelling by air and highway. Ty

Can I watch rented movies in my ipad 2 without internet connection?

If you use iTunes to rent movies, then yes.
iTunes movies downloaded and stored directly to your iPad and if you don't start playing a movie, stay on your iPad for 30 days.
If you start to play a downloaded, rented movie on your iPad, then it will expire in 24 hours.
Other services, like Amazon, Netflix and Hulu need an Internet connection to stream their content.

ITunes message says I can't watch rented movies!

I have Mac OS X 10.5.8, iTunes 10.6.3, Quicktime 7.5.5. iTunes message says I can't watch rented movies & that I need another QT version that I couldn't remember. What should I do? Note, in System Profiler, I have QT 7.5.5 in Apps and in Frameworks.

For now, this is correct. There will be an update to the Apple TV within the next week which will allow it to play rented content as well as rent it natively.

HT4557 playing rented movies on apple tv from ipad

How do I play rented movies on apple tv from ipad without using airplay?

Without using AirPlay you can't.
Regards.

HT1657 Can you watch rented movies in airplane mode?

can you watch rented movies from itunes on your iphone in airplane mode?

Actually, I just called AppleCare and they told me that an Internet connection was required. I tried it anyways. Once the rented movie is fully downloaded onto your iPad, it will appear in the Videos app, in the Rentals section. From there, even if you turn the airplane mode on, you should be able to press the play button and watch the movie. Note that I rented the movie in HD format and that I use the iPad 3rd generation.
Hope this helps,
Cheers,

I just bought an HD movie on iTunes. Yesterday, I watched all but twenty minutes of it on my Dell laptop. Today, I tried to open it on the same laptop, and it told me my computer can't play HD movies, that I have to view it in SD. What is happening?

I just bought an HD movie on iTunes. Yesterday, I watched all but twenty minutes of it on my Dell laptop. Today, I tried to open it on the same laptop, and it told me my computer can't play HD movies, that I have to view it in SD. The error message said that my computer didn't have the capabilities, but I have several other HD movies that I have always and can still watch without issue. Just this one doesn't work. Why, and do you know how to fix this?

Apparently the display is required to be HDCP compatible to view HD movies in iTunes. My display isn't so this is my problem. I contacted Apple support and they have agreed to credit me for the HD movie and I have now downloaded the SD version.

Can't play rented movie

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