Can't play songs I bought from itunes

I am on my third e-mail address since I started itunes. I recently moved and itunes is saying it doesn't recognize my computer. I have tried the old e-mail addresses and it still won't work. Help?

i have the same problem. either installing OS X 10.5 or upgrading to iTunes 7.5 destroyed all the music i've bought on itunes - this computer is not authorized to play 'x'. would you like to authorize it? these songs are under three previous apple IDs.

Similar Messages

  • I can't play music videos bought from iTunes

    So I bought 3 videos from that triple play, 2 for 1 sale on itunes. I loaded all three videos unto my iphone via playlist because for some reason, they wouldn't sync even though the check mark for music videos is on. Anyway, so I transferred them over, but the videos don't play. It only plays sound, but no video. Am I missing something here? I thought I was able to play music videos on the iphone? That's the only reason why I bought those videos, I don't even have an actual video ipod...the only other ipod I have is my super old 3rd gen...any suggestions on how to get this working?

    in iPod, what option are you selecting to play the music videos?
    You should select Video. If you view by artist or playlist, then only the music will play.

  • HT1351 Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Sorry, I meant the letters look "faded" not faed.

  • I just bought a new 4S.  How can I get a song I bought from iTunes into my ringtone folder ?

    I just bought a new 4S.  How can I get a song I bought from iTunes into my  Iphone Settings ringtone folder ?

    If you bought it, it will stay in your Purchased folder in iTunes.  If it's a song it won't play as a ringtone (they're different), although you can create a ringtone from it (Google "create ringtone in iTunes").

  • My ipod touch now skips songs I bought from itunes (only the ones from 2013 to now) and won't play them. How do I fix this?

    Hey folks! My iPod Touch now skips songs I bought from iTunes (but only the songs I have purchased since 2013) and won't play them. What do I do?

    First try deleting the songs and redownloading them
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         
    Next
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                 
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • HT4108 ok so i got the GSI HDMI Cable Adapter for my iphone 4s and it wont play anything i bought from itunes as far as movies???

    ok so i got the GSI HDMI Cable Adapter for my iphone 4s and it wont play anything i bought from itunes as far as movies???

    I just bought a GSI HDMI Cable Adapter for my IPad2, which is running IOS 8.  The adapter is not even recognized by the ipad.

  • My iphone crashed:how can i retieve old ringtones bought from itunes before

    my iphone crashed:how can i retieve old ringtones bought from itunes before

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Cannot play any music bought from iTunes

    I can no longer play any of the music I bought from iTunes, although anything else is fine.  I get this message --
    The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
    I have changed the permissions on every single music file permissions to everybody read and write, so what is the problem?
    Any suggestions gratefully received.

    I'd try de-authorizing and re-authorizing you computer.
    http://support.apple.com/kb/ht1420

  • Can't play or import CD from iTunes 8.1

    New computer with fresh install of Vista64 and iTunes 8.1. Vista recognizes optical drive. iTunes diagnostics pass as listed below:
    Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
    System manufacturer System Product Name
    iTunes 8.1.0.52
    QuickTime 7.6
    FairPlay 1.2.12
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.0
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.4.0.27
    Apple Mobile Device Driver 1.40.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 6462725BCDAC45CC
    Current user is not an administrator.
    The current local date and time is 2009-03-20 23:17:27.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce GTX 285
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.1.0.0),
    A: ASUS DRW-22B1LT, Rev 1.00
    Audio CD in drive.
    Found 12 songs on CD, playing time 46:32 on Audio CD.
    Track 1, start time 00:02:32
    Track 2, start time 04:54:60
    Track 3, start time 07:48:52
    Track 4, start time 11:34:50
    Track 5, start time 15:57:05
    Track 6, start time 19:56:50
    Track 7, start time 24:03:30
    Track 8, start time 28:13:55
    Track 9, start time 32:43:62
    Track 10, start time 36:40:20
    Track 11, start time 40:12:45
    Track 12, start time 43:26:17
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 16 24 32 40 48.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    CD controls remain grayed out, as if no media exists. Different CDs result in same effect.
    I have scoured the web and Apple forums. Please suggest a solution.
    I'm also wondering why I am not an administrator, since I am an administrator under OS.
    Message was edited by: Rick Dove

    SOLVED!
    As suspected, my problem of not being able to play or import CD from iTunes 8.1 was internal to iTunes (with a little help from me). iTunes does not recognize the drive letters of A: or B: I wanted the drive letter configuration of my computer to be C:SYSTEM and D:DATA, so I changed the optical drive to A: just like the old floppy drives used to be. (Going old school.) Since iTunes will not accept that, I changed the drive letter of the optical drive to O: (for optical) and everything works.
    To do this, go CONTROL PANEL>SYSTEM AND MAINTENANCE>ADMINISTRATIVE TOOLS>COMPUTER MANAGEMENT>STORAGE>DISK MANAGEMENT. All your drives should be laid out in front of you. (If your optical drive isn't listed, you might have to insert a disk and from the menu bar select ACTION>REFRESH.) Left click on your optical drive to select it and then right click on Change Drive Letter and Paths... Select Change, enter any unused drive letter greater than B: (D: is common by default, O: seemed to work) and OK your way out of it.
    Changing my drive letters has probably left me open to problems from other programs that don't taken drive letter flexibility into account, but iTunes works for me.
    I am e-mailing this to the Apple tech who tried unsuccessfully to help me, placing suspicion on everything except the coding of iTunes. Hopefully, Apple will put this in their knowledge base, because it seems to be a common problem and few know the solution.

  • Need Help: Can I get songs I bought off Itunes from a different Computer onto my new one?

    I do not have the old computer available to me anymore. But when I enter my Itunes Purchased History I see all the songs I bought on the old computer and I would really like to not have to buy those all again. I'm hoping there is a way I can simply download them onto this computer without re-purchasing. Please Let me know!

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I can't download songs in IOS6 from iTunes Match on my iPod and other complaints...

    1) Since I upgraded, it takes like 15 minutes to view music from iTunes match onto my iPod, then has no "download" button like before.  Instead, when I try to play a song it just DOESN'T PLAY.  What a tease!  Why is this like this? 
    While I'm on the subject,
    2) Why does iTunes match replace explicit versions of albums I have with the clean versions?  That *****!  Is there a way around that, like, can I select a preference so all Beastie Boys songs are explicit?  I'm 30 years old - I think I can handle the occasional cuss.
    And finally,
    3) How to you unsubscribe from this service?  Too many complaints and not worth even $2/month. 
    I love Apple, but I have an iPod primarily to play music.  If it is unable to perform that function, why make it?  I've been a loyal customer for over 10 years and have purchased three laptops, an iPad, three iPhones, and had an iPod since they were introduced to the market.  I also convinced my parents and say nothing bad about your company.  Until now.  Fix this, Apple, or this poor man will no longer justify spending money on your products. 

    Update:
    How do you delete iTunes match?  I clicked on "do not renew" or whatever from my account, but it doesn't expire 'till March 2013.  I can't wait that long to listen to music.  I turned "match" off on all my devices on my account and closed out all itunes and settings applications just like customer support told me to do after I waited an hour to talk to no one who could help. 
    My BRAND NEW iPod touch 5th generation is still having the same problem.  I can only see what music I formerly had in my iTunes match account, but can't listen to any of it, including the 47 songs my library is supposed to have. 
    Come on, Apple.  I really just want to listen to my music, unedited, on a device I hooked up to a computer with a USB cable. 
    Please help. 

  • HT201272 I have always had and used the same Apple ID, so where are the rest of the songs I bought from itunes? I've bought at least 400 songs and I only am being able to download 178. Where are the rest of my purchases?!

    I have always had and used the same Apple ID. I have changed credit card information on my Apple ID account several times though. Does that make a difference when downloading past purchases? I'm very angry at Apple and Itunes because I have been using itunes since 05/2005 and I do not have even close to the amount of songs and albums that I have purchased from itunes. If the credit card info does make a difference even though the account is the same one then itunes needs to make sure to notify users of this because I am not the only one who is wondering this same thing. I have numerous friends who i've talked to about this and they say the same thing, that they too have songs purchased in the past that have disappeared when trying to download past purchased items. It should not make a difference. $12 is $12. Especially since I have ALWAYS used the same account. If itunes does not change their ways, I will not be purchasing songs or anything else for that matter from them ever again. I will go back to buying CDs where I KNOW that it will always be with me and I don't have to deal with this. I will also make sure to find a better more reliable source to download music from and will make sure everyone I know and come in contact with knows what it is and how much better it is than itunes. There should be no experation date on the music I PURCHASE, nor should there be any other little loop holes that allow itunes to rob us of rightfully purchased products. What's the deal itunes?? 

    mannyace wrote:
    Thanks for the response.
    So I basically won't run into any trouble? I
    There should be no issues. Its designed to work like that.  You don't change Apple IDs just because you get a new device.
    mannyace wrote:
    Thanks for the response.
    Is there any chance that the phones can fall out of sync?
    Unlikely. But nothing is impossible.   Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
    mannyace wrote:
    Thanks for the response.
    If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
    If you buy an App, you have 2 ways to get it to the iPhone6: If Automatic Downloads is enabled in Settings->iTunes & App Store, it will automatically download to the iPhone 6 when you buy it on the 5 and vice versa if you buy it on the 6, it will download to the 5.
    Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
    SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
    Images, can be transferred either through Photo Stream
    My Photo Stream FAQ - Apple Support
    Or any Cloud service you want such as Dropbox, or One Drive.
    mannyace wrote:
    Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
    If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important.

  • New iPod touch won't play songs or videos from iTunes!

    Hello,
    I purchased a 64gb iPod touch for my niece for Christmas.  We set it up and synced her library this afternoon.  None of the songs synced from iTunes will play (cover art appears but the song never plays - we have tried pressing pause and restarting, etc.).  Also, the iPod says it "cannot open" the movie we synced.  It will play one song that we purchased from the store using wifi (and will play that song instead of playing some of the other synced songs if you try to play them now). 
    We have restored twice (once from a PC, once from a mac).  The same issue recurs each time. 
    This is turning out to be a huge disappointment for her, so any suggestions will be appreciated!
    Thanks!

    Have you seen this?
    iPod does not play content purchased from the iTMS.

  • Can't play HD movies purchased from iTunes on Windows 7 without Internet connection

    Purchased (not rented) Wreck-It-Ralph from iTunes and downloaded it to my local drive. I confirmed that the file is, in fact, in a local directory. However, when I pull up the move's details iTunes it states that the file is in iCloud. (Library > Movies > R-click movie icon > Get info > Summary tab > "Where iCloud".) Every time I try to play the movie, either by playing it from iTunes or by going to the file itself and opening it via iTunes, it won't play unless I'm connected to the Internet. And even then, there's still a long pause before playback actually begins. It almost looks like it's trying to buffer it.
    If the movie file is taking up 3gigs of space on my computer (that's authorized to play content from iTunes), I expect to be able to take this video on the road.

    You need to authorize your computer to play your
    husband's songs, by putting in his iTunes account
    info on your computer, (Not your computer's
    password.) meaning his login and password of his
    iTunes account.
    http://docs.info.apple.com/article.html?artnum=93014
    He used my account to purchase the song.
    If you did enter his iTunes account information and
    the song still not playing it could because the
    iTunes store is down for upgrading,
    http://www.macworld.com/news/2006/09/12/showtime/index
    .php so maybe the info didn't go through at this
    time.
    PowerBook G4
    1.67GHz   Mac OS X (10.4.3)  
    That may be the problem - thanks!
    Kittenmommy.

  • I can not play a movie downloaded from itunes.  it says not authorized

    I have an iBookG4. I purchased a movie from iTunes but my computer says it is not authorized to play it.  I went under iStore an made sure authorization was on.  I still can not play the movie.   I can however play the movie on my iPad.

    Did you open with the Videos App?

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