Can't play video - 'content not authorised'

I was half way through watching a video on my ipad that I bought from iTunes. When I pressed play to start it up again it came up as 'cannot play, content not authorised' and won't let me play the video or any other video at all. How do I get my purchased videos viewable?

I had this problem on an iTunes film rental. Apple couldn't fix it so gave me two rental credits. In my case I think it was something to do with Apple ID login on a new iPad which confused it.

Similar Messages

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    I have been able to watch my films purchased on app store fine up to now i havent changed my apple ID or anything but it says content not authorisd, i have tried everything the help page says but nothing works, Apple are trying to protect my content i have purchased so even i cant watch it?

    This happens with Apps and songs.  Find the item giving the problem, click on it and authorize with your Apple ID

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  • TS1574 The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound.  I updated software today.  Still sound & video not wor

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        http://get.adobe.com/flashplayer/
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  • Why am I getting a 'This content not authorised' when trying to play a rented movie?

    Rented a movie on iTunes on  my iPad, done it before with no issues but when I went to play I receive a message 'This content not authorised'
    Any suggestions?

    How much space do you have?

  • When I watch a video on my ipad it will say "content not authorised" what should I do?

    When I watch a video on my ipad it will say "content not authorised" what should I do?

    Not sure if you have this solved, but the same thing happened to me today, I turned if off and on again and hey presto, it worked. :)

  • Downloaded video to iPad content not authorised?

    I downloaded a movie to my iPad and it seems to be there but when I try to play it brings up the message "content not authorised" and will not play .

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  • Hello is there a solution to play some avi formats with quicktime because with all the codec i can play video but not the sound thank you by advance (im on windows 7 so perian cant help me)

    hello is there a solution to play some avi formats with quicktime because with all the codec i can play video but not the sound thank you by advance (im on windows 7 so perian cant help me)

    I did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.

  • I can't play videos and have followed all advice I've seen

    I can see I'm not the only one as it's mentioned on the forums a few times, but I can't play videos on Itunes or Quicktime anymore.  I've been through each step mentioned by various people one by one and it's still not working - please can someone help?  I've just bought a lead that enables me to watch my computer on my TV screen and downloaded a whole heap of films, but the only place I can watch them is on my phone!
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  • CAn someone help? How can i play videos on my iPod through three ordinary TVs at once?

    Can anyone help please? How can I play videos on my iPod through three non Apple TVs at the same time?

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    http://www.zdnet.fr/produits/materiels/baladeurs/0,39049657,39295399,00.htm
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  • What are some of the best iOS apps can remotely played videos, audios, photos and text files from a NAS hdd connected to Airport Extreme USB port? And how to configure this setup?

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  • Upgraded fromSnow Leopard to Maveric, can't play video now

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  • Can't play videos after I move them to the micro sd memory card

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    I would advise contacting Video Unlimited support for your region regarding this as it sounds like an issue with the DRM on the files: http://en.support.sonyentertainmentnetwork.com/app/help/VU/p1
    Don't forget to mark posts that answers the topic as Accepted Solution. 
    If you find any post helpful, press Kudos.
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