Can't play videos and can't open Xbox games apps o...

I have a Nokia lumia 800 and for some reason it won't let me play videos, whether it be my own or YouTube. It also won't let me open my Xbox games app and I have no idea as to why or how to fix it, can anyone help?
Moderator's note: Your post was edited. More appropriate title was provided.

I have a related problem: when I registered my Nokia Lumia 520 in Denmark, I also set my location on Xbox.com to Denmark. However, every time I tap the tile for office 365 I get shunted to a US registration site, and my location is listed as US! I have tried several times to reset my location, both on the Xbox.com site from a PC, and from my phone, but the same error happens every time...and I still don't have access to office 365!
poochini21 wrote:
Hi PaigeH840,
Thanks for posting and welcome to the Nokia Support Discussions!
Regarding your concern, are you getting any error message everytime you try playing a video? Also, when playing a YouTube video, what connection are you using? Is the phone connected to a WiFi or it's using the Network Data services? If you are using Data, try connecting the phone to WiFi and see if it fix the problem.
If it won't work, please visit this link for more troubleshooting steps: http://support.microsoft.com/kb/2606900
Hope this information helps. Cheers!
poochini21
Moderator's note: Duplicate quote removed.

Similar Messages

I have the apple univeral dock and AV cables and can play videos and slide shows on my TV but not music How do I play the music

I am trying to connect an IPOD classic to my TV to play music
I have the dock and AV cables and can play videos and slide shows but not music

Actually, i figured part of it out. When I'm playing itunes to my Apple Tv and Airport Express stations around the house, then turn on the mirroring, the itunes volume bar goes all the way to zero. I can bring it back up manually, and it will play on Apple TV, but it won't broadcast to multiple Airport Express speakers, the way it was doing before I turned on mirroring. It seems that mirroring turns off the airport express stations.

Flash Player that auto appeared on my screen. Ever since I can not play video, and my system has become painfully slow. I have Mac OS Lion 10.7.5 and software is up to date. Before this everything was running beautifully. Can you please provide a link so

Dear Adobe.
Yesterday I installed the latest version of Flash Player that auto appeared on my screen. Ever since I can not play video, and my system has become painfully slow. I have Mac OS Lion 10.7.5 and software is up to date. Before this everything was running beautifully. Can you please provide a link so I can uninstall the latest version only. Thank you. Stephen Kress. Melbourne. Australia

When you run the uninstaller, it will uninstall all Flash Player versions.
If you want to revert to an older version after that, get it from http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

Hello..Does anyone in this community know what the following error code indicates   0x8002006E   I was trying to burn a DVD from files in a burn folder. They were pictures from my Nikon camera. I can play videos and movies from the same dvd player.

I was trying to burn a DVD from files in a burn folder. They were pictures from my Nikon camera. I can play videos and movies from the same dvd player.    Thanks for any help you can offer,

Thanks for your reply:
I did find an error log related to the error code and tried all suggestions on the list of recommendations, still no luck
I definitely am running OS X10.5.8 (hopefully will be updating later on this month)
I tried several brand new discs from the same box, still no luck.
My last option is to go out and try a different brand, guess I'll go with Verbatim this time but I think I'll poke around some more before buying 20 more new discs.

TS1574 The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not wor

The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not working.
Please help.

One of the following steps should help.
1. Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Web Content:
    Click in the box for "Enable Plug-ins".
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
5. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
    Safari > Preferences > Extensions
Best.

I can't open almost any app on my iMac (OSX Lion 10.7.4). Every time I attempt to do so, the app "unexpedtely quits" and can't go further. This happens with iTunes (when I turn to the iTunes Store), MacApp Store, Software updates an many other apps...

I can't open almost any app on my iMac (OSX Lion 10.7.4). Every time I attempt to do so, the affected app "unexpedtely quits", showing a window (sort of expanded dialog box) with the log history, wich form a complete report wich is said to be sent to Apple. Despite that this window has a "restart" button, I haven't been able to go any further from this point, as it repeats the process again and again, impeding me to use the affected app.
This has get to a critical point, as it is afecting apps like iTunes (especifically when I turn to the iTunes Store from within te app), MacApp Store, Software Updates (I can't update anything, given this problem) and many other apps, including Aperture 3, Fusion 4, integrated Dictionary and Wikipedia, as I've been able to verify.
As far as I'm concerned, it hasn't affected apps like Office, Vectorworks, Pixelmator, iDraw, Quick Note...
Can anybody help me on this matter?
Thanks a lot, in advance...
Marcus

Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.

I just installed iLife on my new Imac version 10.8.2 and now I can't open my iPhoto app. It says that I Photo is damaged or incomplete. What do I do to restore my iPhoto and pictures!

I just installed iLife on my new iMac 10.8.2 version and now I can't open my iPhoto app. It says it is damaged or incomplete. What can I do to get it back along with all of my picutures? I was told by an Apple employee at my one to one training that it was OK to install iLife to get the iDVD that I wanted. Help!

I have installed iLife a few times and because of photostream, the version on the disc must be updated. Software update usually takes care of it. It sounds like you installed an old version over a new version. I've not tried that.
You have a late 2012 machine, if you open the Mac app store from the dock, you should be able to go to the purchased tab and download/install the right version of iphoto. Honestly, you should not have used that disc on this new of mac or at least only installed iDVD & iWeb but not garageband, iphoto, and iMovie.
If the Mac App Store shows iphoto as installed already, drag the app from your applications folder to the trash and reinstall it again from the Mac App Store. That is the version you need. You may find garageband and imovie have similar problems.
good luck.
PS. your photos are in your photo folder in your home folder. don't touch those, I'm talking about the app "iphoto" in the applications folder.

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) the install using the installation files. do not migrate adobe programs.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it?

Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it???

Are you running Snow Leopard or Lion? Download and install the correct combo for your OS.
Mac OS X v10.6.8 Update Combo v1.1
http://support.apple.com/kb/DL1399
Mac OS X Lion 10.7.2 Update Combo
http://support.apple.com/kb/DL1459

My elderly mother hss EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri. Can I turn off everything else so she can use only the phone app and voice dialing and not accidentally open any other app and screw something

My elderly mother has EXTREMELY limited vision and is a technophobe. I am considering an iPhone with Siri. Can I turn off everything else so she can use only the phone app and voice dialing or Siri and not accidentally open any other app and screw something up.

I'm asking, in all seriousness, why do you think your mother needs an iPhone? Honestly, if your mother is, as you described her, a technophobe, I would recommend against getting an iPhone or any other smartphone. I've spent a fair bit of time teaching older folks to use smartphones. If they are interested in learning, it's fine. If they have the phone because their kids or grandkids thought it was a good idea but they are afraid of the phone or not interested in its features, it doesn't go well at all.
Many basic phones have voice dialing. Obviously, it doesn't do all the things Siri does but it may be much less intimidating for your mom. Also, basic phones have hardware keys. Even someone with limited vision can learn the keyboard on such a phone. From the sound of your first post, all she will be doing is making phone calls.
Best of luck.

I installed Mavericks a few days ago and downloaded all the available updates, which installed correctly (or so it says). Now I can't open my iPhoto app because it says it's being updated. Any suggestions?

I installed Mavericks a few days ago and downloaded all the available updates, which installed correctly (or so it says). Now I can't open my iPhoto app because it says it's being updated. Any suggestions?

There are two ways to recover from this condition.
1. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
2. Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download.

I can't open my tooncamera app in my iPad mini. I already deleted and dowloaded it again. What should I do?

I can't open my tooncamera app in my iPad mini. I already deleted and dowloaded it again. What should I do?

Hello Neigilray,
It sounds like you have removed and re downloaded it from the App Store, but when you tap the app icon it still will not launch. If you haven't already, I would delete the app just 1 more time then restart the iPad Mini:
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Then install the app again and re test it. if the issue persists, I would next back up your phone to your iTunes library and restore it then test it out again:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the very best,
Sterling

I can't open my email app in my iphone 5 I have tray every think written here and nothing happen please help

I can't open my email app in my iphone 5 I have tray every think written here and nothing happen please help

yeah i plugged in my iphone to my computer and itunes does not even notice that i plugged it in.

Hello The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try t

hello
The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try to open it is no use. OS Y 10.10.2 (14C1514)

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I can't open my mail app. It appears on the screen and immediately disappears before i can do anything.

I can't open my mail app. It appears on the screen but disappears immediately. What can I do ?

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

Can't play videos and can't open Xbox games apps o...

Similar Messages

Maybe you are looking for