Can't post new firmware on Time Capsule

Through the airport utility, I followed the prompts to do the firmware updates to 7.3.2 However, it won't install the update on my time capsule, only on the network extenders (older airport extreme and one airport express). It gives me a message that it needs to be in range or connected via ethernet, both of which it is.
Do I need to do a reset, or hard reset? I am always scared to loose some setup info when I start fresh!
Also, ever since I added the time capsule as my base station, I can only intermittently connect wirelessly to the internet from my iphone or laptop, although they both show strong wifi connections to the network, and ethernet connects to the internet through the same timecapusle. ??
Thanks if anyone can help.

Have you opened this one over a wireless connection in the past?
A strong warning: If you're trying to edit the Library (that is, make albums, move photos around, keyword, make books or slideshows etc.) or edit individual photos in it via Wireless be very careful. Dropouts are a common fact of wireless networking, and should one occur while the app is writing to the database then your Library will be damaged. Simply, I would not do this with my Libraries. 

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    The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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    I'd appreciate any help with this problem, as Apple doesn't seem to offer support for this product yet. I followed all the instructions to set up my new, 500 GB Time Capsule, but the Airport utility refuses to detect it. I can't see a way around this impasse--there are no buttons to click or anything like that, and the only troubleshooting suggestion that comes up is to make sure that the Time Capsule is plugged in (it is). The thing is obviously useless if my computer (MacBook Pro, purchased less than a year ago, running OS X 10.5.5) won't detect it. Again, very frustrating. Any help welcome.

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    *Hard Reset*
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    My Time Capsule "router" kept losing the wireless capabilty, so I purchased an Airport Express (with the dual-band router).
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  • Can I purchase apple care for time capsule that is less than 90 days old?

    can I purchase apple care for time capsule that is less than 90 days old?

    Sure enough...
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  • I have 1TB time capsule and i need to back up more media. Can i also use a 3TB time capsule asswell?

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  • How can i browse data in my time capsule with my iPhone?

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    You might want to take a look at FileBrowser.
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