Can't power on the tablet

hello
i recently got an xperia z tablet on contract with a network provider . it worked brilliantly but now
i cant seem to get it to start up .
when i connect the power cable , the SONY logo appears on the screen and shortly afterwards the battery status
appears .
then after a short while , all i have is a blank sceen .
i tried to power off/on but not joy .
Your help / suggestions will be appreciated.
Thank you.
Topic edited by Rickard

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Sorry to hear that you can't turn on your tablets.
I recommend that you first try making a repair of the software in the tablet using a computer and PC Companion.
Start the software but don't connect the tablet and go to Support zone -> Software update -> Repair tablet.
When the software asks you to connect it with the cable, first force a shutdown by holding power and vol+ at the same time for 10 seconds. Then hold vol- and connect it to the computer.
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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