Can't preview Excel

I've been able to open Excel files on my Iphone 5 since I got it about 2 weeks ago.  However, this morning when I went to open one, it just goes to a screen telling me the title, size, and type of file I'm trying to open.  I shut the phone down and restarted it, same thing.  Any thoughts?

Hi Active_Copy,
How about the Carey Frisch suggestions?
http://answers.microsoft.com/en-us/insider/forum/insider_office-insider_word/this-app-cant-open-workaround/defcacc1-4890-45bc-a204-5f209a17c3e5
here is the steps from it:
Instructions
1. Open Notepad
2. Paste the following text into the blank doc
echo off
net stop clipsvc
if "%1"=="" (
  echo ==== BACKING UP LOCAL LICENSES
  move %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bak
if "%1"=="recover" (
  echo ==== RECOVERING LICENSES FROM BACKUP
  copy %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bak %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat
net start clipsvc
3. Save the file (somewhere easy to find) as "activelic.bat" (note the .bat extension)
4. Execute the batch file from an administrator privileged command prompt. (right click Start button (window logo) | select ‘Command Prompt (Admin)’) - see screenshot for example
5. Go to the Start menu and uninstall the App exhibiting the behavior.
6. Go to the Gray Store and reacquire the App. Launch it and it should now open, reacquire a new, valid, license.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Similar Messages

  • Can't preview Excel attachments in iOS8

    We have several users who can't preview Excel attachments in e-mail on their iPhones . I've seen this happen with users with iPhone 4Ss to iPhone 6+'s. They all have iOS8, including the most recent update.
    The device tries to open the attachment: you see the spinning wheel for a few seconds, then just shows the name and file type.
    I've tried saving the file as an older xls file, or a newer xlsx file (new up to Excel 2010: haven't been able to test with 2013). I've tried removing worksheets, reformatting the file. It does not work.
    The files will open in Numbers or Documents to Go on the device. It is only in the mail preview it does not open.
    It happens in e-mail from an Exchange server, GMail or AOL.
    I do see that it creates an error log. Under the Diagnostics and Usage log, there is a log file called quicklookd_DATE_TIME added and the file LatestCrash_quicklookd.ips is updated each time I open these. I'm not sure how to find the error in here, but the Exception Type is EXC_CRASH (SIGABRT).
    I've seen some posts about downloading full messages to solve this, but as far as I can tell they are downloaded.

    Yes, it can't be opened as an attachment.

  • Can't save excel files

    Getting an error when trying to save files in excel: "Someone lese is working in 'Network path' right now please try again later.
    All PC's are Windows 7 and Office 2013. I can confirm that the file is not open by anyone else.
    This is becoming very frustrating and I can see other threads on this issue with no resolution.

    If you just can't save Excel file located in shared drive normally, it should not a Office product issue, maybe there are some other applications in the server causes these issue. Check permission and try to disable the preview and detailed
    view to test this issue.
    http://forums.cnet.com/7723-6129_102-591602/excel-problem-saving-documents/

  • Out look 365 crash when preview excel or word file

    Good day
    Nobody help me first time i write
    I got this problem with my outlook 365
    Every time i try to preview excel or word file in any message on outlook 365 
    It hang then crash and restart
    Fny help how can i fix this problem
    i even try to fast reinstall
    then try to full reinstall it didn't help
    My office version is 15.0.4701.1002
    I use windows 8.1 64bit

    Hi,
    Have you ever checked the crash log? Does it say anything useful there? Does this only happen with Excel and Word files? What about other type of attachments?
    What do you mean by "fast reinstall" and "full reinstall"?
    This issue might occurs due to lots of reasons, I would suggest we first try below steps to troubleshoot the issue:
    Try to clean out Outlook attachement cache, then try again. For Outlook 2013, the default folder location of these cache files is stored in the following registry key. Copy the path in the Value, open and clean the file in it:
    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Security|OutlookSecureTempFolder.
    Install any available udpates or update your Office to the latest version. It's always recommended to keep your current up to date.
    Test in Outlook safe mode, and see if issue persists: Press Win + R and type "outlook.exe /safe" in the blank box, then press Enter.
    Hope this helps, please feel free to post back with any findings.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • Upgraded to maverick and now can't open excel projects

    I recently upgraded to maverick and now can't go back to open excel spreadsheets I need for my business. I've even changed the permissions and I can only preview, not modify. Any suggestions?

    Was just having this issue with my wife's computer after upgrading to Mavericks. Maybe a long shot, but if your filenames have forward slashes in them (such as for dates), change them to backslashes. No idea why but it works. I seem to recall having the same problem with Excel some time in the past and this was the solution then too.

  • Can we preview data after RKM in SAP in ODI 11g

    can we able to right click and view data in models after reverse engineering in SAP in ODI 11g ??
    Edited by: Drona on Mar 16, 2012 1:06 PM

    No we cannot preview the data as SAP connection is made using Jco adapter.
    We can only preview the data for data servers which are connected using jdbc.

  • Can not open Excel 2003 embedded worksheet in Office 2010

    I have seen many similar issues to this but I think I have some unique factors that are making my issue a bit tougher to resolve. I have a user who has a word doc which he opens in Word 2010. This doc has several embedded excel sheets. When he tries to click
    one of these embedded excel sheets to edit he gets an error:  "the program used to create this object is excel the program is not installed on your computer". It will give an option to repair which we have tried but it makes no difference.
    Some things to note that I think makes this case more unique than others I have googled.
    This seems to be the case only with embedded excel 2003 spreedsheets. He can open newer excel 2010 spreedsheets that more more recently added to the file.
    He previously had Office 2013 which we had to uninstall, and put Office 2010 on. This was done because of a piece of software this company uses that was not compatible with office 2013. (Personally I think this may be where the problem is as there seem to
    be remnants of Office 15 in the registry.)
    I have tried the standard fixes of Disabling the Com add-ins, running office repair, and trying to Convert the embedded spreedsheet to an Excel Binary. The convert failed and gave me a generic error about possibly not being allowed to save to the location
    or needing more memory or space but none of these are the case.
    I have not yet tried to uninstall office 2010 and reinstall and I am hoping that I won't have to. This issue just seems odd to me. Other users can edit these embedded spreedsheets fine which is why I think it has something to do with the fact that he downgraded
    from 2013 to 2010.
    Anyone of thoughts, ideas, suggestions? Thanks.

    Hi,
    I noticed that use newer excel 2010
    spreadsheets that more more recently added to the file. Did you try to embed the Excel 2010 file to Word 2010 test? If it works fine, I suppose that it was a compatibility issue.
    Because Excel 2010 had change the file format with Excel 2003.
    I recommend you try to install Office 2010 sp2 and compatibility pack.
    http://blogs.technet.com/b/office_resource_kit/archive/2013/07/31/download-the-new-microsoft-visio-compatibility-pack.aspx
    https://support.microsoft.com/kb/923505/en-us
    And there is a similar issue, we also could install the hotfix to test.
    http://social.technet.microsoft.com/Forums/office/en-US/b0dc1e24-847d-44e9-95c5-f789a0d50047/cannot-edit-embedded-excels-after-closing-document?forum=officesetupdeployprevious
    Regards,
    George Zhao
    TechNet Community Support

  • Some users can't open Excel files. It is trying to open it in Internet Explorer "An error has occurred. Please try again."

    I have some users in my company that can't open Excel files from any document libraries on SharePoint 2010. The receive the error message "An error occurred. Please try again."  We don't currently use the Excel calculations services. When
    a user opens an excel file they are prompted to either Read Only or Edit.
    This affects less than 5 people in a large company.  They have the Full Control permissions and have been able to open the files previously.  There has been no changes made to the server either.  I can't find anything that points to this in the
    event viewer. 
    It doesn't matter if which computer that they try to open this up from either.   All computers are Windows 7 Professional with IE 9 and Office 2010 x64.   
    I can't find anything that points specifically to this exact error. None of the excel files contain pivot tables.    This one has me stumped.

    I would make sure no one has open on machine / locked on machine (Would assume you checked this, but wanted to add)
    Also would have assumed you restarted the machines (:))
    Make sure the file security did not change (check to ensure no one changed the sercuity of the excel)
    Make sure the version of excel is the same (Changing from 2010 back to 2007 affects the file, etc.. on convert) that no one converted and saved thus causing error in file.
    Can they open other excel files?
    It sounds like the excel file it self has changed if you cannot see issue in SharePoint logs.
    If it is all SharePoint excel files - try deleting one persons access and readding them to see if that helps.
    SharePoint has issues ;)

  • How can I open excel pdf files

    How can I open excel pdf files

    Hi mmart1957,
    Do you have Excel files, PDF files, or PDF files that have been converted to Excel? If you're working with PDF files, you'll need either Reader or Acrobat to open the files. If you have a converted Excel file, then you'll need Excel to open it.
    Best,
    Sara

  • How can i create  excel sheet with multiple tabs using utl file?

    how can i create excel sheet with multiple tabs using utl file?
    any one help me?

    Jaggy,
    I gave you the most suitable answer on your own thread yesterday
    Re: How to Generating Excel workbook with multiple worksheets

  • How can I change excel column header using Labile.

    Dear Experts,
                          How can i change excel column header using LabVIEW.
    Thanks for any and all help!
    M.S.Sivaraj.
    Sivaraj M.S
    CLD

    As I said in my previous post, column headers in Excel are merely row 1 cells. May be I missing something here, so please be more explicit with your question.
    I guess you are using the Excel Report tools, and you want to modify an existing sheet. From my limited experience with the Excel Report tools, it is not possible to open an existing woorkbook (except as template...), so the answer to your question should be "Forget it"...
    The work around is to use the example I pointed for you before, and either to write the whole new colum headers as a string array, starting in A1, or to write a single string to a given cell in row 1.
    Hope this helps 
    Chilly Charly    (aka CC)
             E-List Master - Kudos glutton - Press the yellow button on the left...        

  • How can I use excel and word on the IPAD2

    How can I use excel and word documents on my Ipad 2

    There are apps such as Documents To Go which support reading/editting/creating those sorts of documents :
    standard version  -  http://itunes.apple.com/us/app/documents-to-go-office-suite/id317117961?mt=8
    premium version  -  http://itunes.apple.com/us/app/documents-to-go-premium-office/id317107309?mt=8

  • Can I create a result set filter on a SSRS Report similar to what you can do in Excel?

    Asking this question in a different way...I have my SSRS Result set. Now the Business User wants to filter down a 15-page report to what they want to specifically see....Sooo my result set has a list of claims. And now the Business User just wants to see
    the list of claims by a certain Provider, which is also in the report. So I don't want to put that "filter" on the front-end...within the Stored Procedure that is producing the report because they want to see everything. Is there a way to make SSRS
    intelligent enough to parameterize the back-end result set? Or do I need to do it the old fashioned way by allowing for an optional parameter, let them run their report, define the available values by a query similar to the stored procedure filtering, and
    let them drill down that way?
    I have tried playing around with Dataset filters and a parameter using the existing result set and existing Dataset, but I just cannot seem to get this to work the way I envision. If this entails creating a Function or Procedure within the SSRS, bring it
    on...I'm willing to learn. And I do have some VBA experience...so I'm not intimidated.
    Again...I apologize for the similar type question, but I felt the need to be a little more clear.
    Thanks for your review and am hopeful for a reply.
    PSULionRP
     

    I GOT IT!!!
    Followed the following...
    Here's what I've put into my SSRS Knowledgebase...
    Filters/Parameters on the Report Result Set
    Request from the Business User to add "parameters" to the Report Result Set. Kind of like auto filtering you can do in Excel
    Within the Report Design within Microsoft Visual Studio…
    — Insert a new Dataset which is merely carving out the SQL from the working Report Stored Procedure and customizing the SQL for the DISTINCT values that you want
    — Insert a NEW Parameter based on the carved out SQL
    General → Allow blank value
                      Allow multiple values
    Available Values → Get values from a query
    Specify the previously created Dataset
    Default Values → Get values from a query
    Specify the previously created Dataset
    — Insert a Filter back on the original Dataset that is used to create the Report
    Expression → Choose the Report Detail Item column name
    Operator → In
    Value → Physically type in the Parameter Name created previously
    Works EXACTLY as I had envisioned. Prompts for the From Date and Thru Date, runs the report, dynamically builds the "optional" parameters/filters,
    and then allows the Busimess User to speify or drill down into the result set based on the dynamically built parameter drop-down list.

  • Can't preview RAW files in Bridge CC, administrator issue?

    Can't preview RAW files in Bridge CC.
    When i try to upate Bridge, it says:
    Bridge is unable to check for updates, cause it can't connect to the internet or user is logged in as a non-administrative user.
    So then i have to log in as a administrative user to the Bridge...and update..
    Can't it be done easier???
    I must also say i have also Bridge CS6 installed on pc and there everything is working fine.
    Thx.

    1/ Adobe Bridge should be possible to open without administrator issue.
    By default it does, something seems wrong with your install
    2/the images DO appear first for 2 or 3 seconds , then it turns to a RAW file icon.
    Again indicating a wrong install, you see the embedded jpeg previews briefly but then the Raw thumbs should be build. When you see the generic Raw icon this means you don't have the correct version of the ACR plug in installed to match your camera or no converter at all.
    Try this page:
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    3/i only succeed in openening Bridge descently , so with ableing to see RAW files , WHEN i go to c:/progamfiles/Adobe/AdobeBridhecc/Bridge.exe
    When, If i copy the exe file for opening Bridge CC and i put it on the Desktop, it DOES NOT Preview the RAW files.
    Here you have lost me. As a Mac user I'm afraid I don't know nor understand anything about .exe, I download the .dmg file for an application which then automatically opens and I just click on the install icon, provide admin password and serial number once and then start using it without bothering about install ever again

  • I just installed ios8.0 on my iPad, and now I can't preview my content in iBooks Author. What does "No ATC" mean? That's the message I get.

    I just installed iOS 8.0 on my iPad, and now I can't preview my content on iBooks Author. I get the message "No ATC". What does that mean?

    I am geting the same message when updating to IOS-5.  "Please re-insert you SIM, or visit your carrier store to receive a replacement SIM card."  Unfortunately we are stuck as well and I have not found anyone yet to give a solution???  Will end up going to Apple tomorrow :-(

Maybe you are looking for

  • Problem in creation of File with random numbers

    hi all, i have written a function which generates random num,ber and stores in a text file. public static void main(String[ ] args) { int count=0; System.out.println("Generate Files"); Random R=new Random(); File F= new File("C:/e.cartesian"); try{ F

  • How do I add a poster to a page curl/turn PDF in InDesign 2014?

    I have created a two-page Christmas card for my company. I used the Adobe TV video to see how to create a SWF file with page curl to import into an InDesign file and keep page turn in a PDF. The only problem is that I can't find how to use the first

  • Why i can't add a library with remote?

    Hi everybody, i recently try to add a library to the remote app on mi ipod and it get stuck in the final step. For add a the library i opened the remote app and selected "add a library", the code apeared in the screen and i serch the remote in itunes

  • Can I show metadata date format in DD/MM/YY rather than MM/DD/YY?

    Being a UK user I want to see any date shown in the metadata in DD/MM/YY format rather than the MM/DD/YY . Is this possible, even if I have to edit the XML schema by hand?

  • Required source 'update' is missing

    Hello, I just installed Xp on my new macbook pro and when i put the osx disk in to install windows support things it says something like it needs to update it's installer. And I say "ok" it says "required source 'update' is missing". What do i do??