Can't print a Word document

Hi,
Using an old version of MS Word for OSX.
Usually everything is fine, but occasionally, especially when someone emails a word doc, I can't Preview or print the document.
Any ideas?
Patty

Hi,
The iMac is a 3.06 GHz Intel Core Duo.
OSX.6.8
Old version of Office for Mac. (Which is always fine for the most part.)
It does not tell me the version of Word under "about", but the copyright is 2001 and when I try to save, it asks if I would like version 5.0 or 5.1.
I am pretty sure the doc was created with a newer version of Word.
This is where it gets strange...
My sister in law revised a resume and cover letter for me on a PC. Originally created in Word.
She emailed the new versions back.
When I open the attached cover letter, or copy it to my desktop, it is fine. I can preview and print. All good.
The resume however, will not.
They both have .doc as a suffix.
I tried "saving as" and copying the text to a new document.
No luck.
We are racking our brains as I had this happen last year and were able to overcome the problem.....but we cannot remember how. (Of course)
Thanks for any ideas.
Patty

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