Can't print after 10.1.3 update

I updated to Reader 10.1.3 and I can't print any pdf documents, including those I could print before the update. I followed the Troubleshoot PDF printing/Acrobat, Reader suggestions and nothing works. I updated my printer driver too. The printer dialog box opens, and I click print, but nothing happens. I use Windows 7. Help!

Problems on the hard drive would be my guess. Here's the less invasive solution:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This will install 10.8.3 so no update will be required afterwards.

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http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&dlc=en&docname=c03944809
Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
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Process: CIJAutoSetupTool [440]
Path: /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app/Contents/MacOS /CIJAutoSetupTool
Identifier: CIJAutoSetupTool
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: AddPrinter [314]
Date/Time: 2008-12-17 16:45:25.098 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000005
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9227a016 CFEqual + 38
1 ...n.ij.print.cijautosetuptool 0x000033e4 start + 2920
2 ...n.ij.print.cijautosetuptool 0x000035f9 start + 3453
3 ...n.ij.print.cijautosetuptool 0x0000bdd5 start + 38233
4 ...n.ij.print.cijautosetuptool 0x0000f7ba start + 53054
5 ...n.ij.print.cijautosetuptool 0x000028b2 start + 54
Thread 1:
0 libSystem.B.dylib 0x95ad93ae _semwaitsignal + 10
1 libSystem.B.dylib 0x95b03d0d pthreadcondwait$UNIX2003 + 73
2 ...n.ij.print.cijautosetuptool 0x000084b7 start + 23611
3 libSystem.B.dylib 0x95b03095 pthreadstart + 321
4 libSystem.B.dylib 0x95b02f52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x95ad2226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x95b041ef pthread_condwait + 1244
2 libSystem.B.dylib 0x95b05a73 pthreadcond_timedwait_relativenp + 47
3 ...n.ij.print.cijautosetuptool 0x000077c9 start + 20301
4 ...n.ij.print.cijautosetuptool 0x00006f1b start + 18079
5 libSystem.B.dylib 0x95b03095 pthreadstart + 321
6 libSystem.B.dylib 0x95b02f52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x9227a009 ecx: 0x00000000 edx: 0xbffff5ec
edi: 0x00000000 esi: 0x00000000 ebp: 0xbffff5a8 esp: 0xbffff580
ss: 0x0000001f efl: 0x00010297 eip: 0x9227a016 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000005
Binary Images:
0x1000 - 0x19ffc +jp.co.canon.ij.print.cijautosetuptool 1.4.2 (1.4.2) /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app/Contents/MacOS /CIJAutoSetupTool
0x22000 - 0x2bfd7 +jp.co.canon.bsd.bjcommand2 7.0.3 (7.0.3) /Library/Printers/Canon/BJPrinter/Frameworks/BJCommand2.framework/Versions/A/BJ Command2
0x30000 - 0x3aff6 +jp.co.canon.ij.print.CIJPrinterUtility 10.3.0 (10.3.0) /Library/Printers/Canon/BJPrinter/Frameworks/CIJPrinterUtility.framework/Versio ns/A/CIJPrinterUtility
0x45000 - 0x46fff +jp.co.canon.bj.cijpdelocalizedstring 3.2.0 (3.2.0) <5ab10183d5c969919c2f3e87666573b6> /Library/Printers/Canon/BJPrinter/Frameworks/CIJPDELocalizedString.framework/Ve rsions/A/CIJPDELocalizedString
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x90003000 - 0x9007dff8 com.apple.print.framework.PrintCore 5.5.3 (245.3) <222dade7b33b99708b8c09d1303f93fc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9007e000 - 0x9007fffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x9009f000 - 0x90570f3e libGLProgrammability.dylib ??? (???) <5d283543ac844e7c6fa3440ac56cd265> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x90571000 - 0x905abfe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x905b8000 - 0x90643fff com.apple.framework.IOKit 1.5.1 (???) <f9f5f0d070e197a832d86751e1d44545> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90684000 - 0x9070bff7 libsqlite3.0.dylib ??? (???) <6978bbcca4277d6ae9f042beff643f7d> /usr/lib/libsqlite3.0.dylib
0x9070c000 - 0x9071cffc com.apple.LangAnalysis 1.6.4 (1.6.4) <8b7831b5f74a950a56cf2d22a2d436f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9072b000 - 0x907befff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9089b000 - 0x908d2fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x908d3000 - 0x90985ffb libcrypto.0.9.7.dylib ??? (???) <69bc2457aa23f12fa7d052601d48fa29> /usr/lib/libcrypto.0.9.7.dylib
0x90986000 - 0x909dfff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x909e0000 - 0x90a08fff libcups.2.dylib ??? (???) <81abd305142ad1b771024eb4a1309e2e> /usr/lib/libcups.2.dylib
0x90a09000 - 0x90ab9fff edu.mit.Kerberos 6.0.12 (6.0.12) <685cc018c133668d0d3ac6a1cb63cff9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x90aba000 - 0x90bf2ff7 libicucore.A.dylib ??? (???) <18098dcf431603fe47ee027a60006c85> /usr/lib/libicucore.A.dylib
0x90bf3000 - 0x90fb1fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9116f000 - 0x9117bffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9117c000 - 0x91484fff com.apple.HIToolbox 1.5.4 (???) <3747086ba21ee419708a5cab946c8ba6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91485000 - 0x91493ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x91b8f000 - 0x91ba5fe7 com.apple.CoreVideo 1.5.1 (1.5.1) <001910004257f1386724398f584b30b5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x91bd1000 - 0x91bd1ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91bd2000 - 0x91bedffb libPng.dylib ??? (???) <4780e979d35aa5ec2cea22678836cea5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91bee000 - 0x91c06fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x91c07000 - 0x91c84feb com.apple.audio.CoreAudio 3.1.1 (3.1.1) <f35477a5e23db0fa43233c37da01ae1c> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91d82000 - 0x91db1fe3 com.apple.AE 402.2 (402.2) <e01596187e91af5d48653920017b8c8e> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x91db2000 - 0x91db8fff com.apple.print.framework.Print 218.0.2 (220.1) <8bf7ef71216376d12fcd5ec17e43742c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x91db9000 - 0x92034fe7 com.apple.Foundation 6.5.7 (677.22) <8fe77b5d15ecdae1240b4cb604fc6d0b> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92149000 - 0x92203fe3 com.apple.CoreServices.OSServices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x92204000 - 0x92337fff com.apple.CoreFoundation 6.5.5 (476.17) <4a70c8dbb582118e31412c53dc1f407f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x92338000 - 0x923cbff3 com.apple.ApplicationServices.ATS 3.4 (???) <8c51de0ec3deaef416578cd59df38754> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x923cc000 - 0x923ccffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x923cd000 - 0x923d4fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x923d5000 - 0x923d9fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x923da000 - 0x923daffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x925ae000 - 0x925f0fef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92745000 - 0x927a2ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x927a3000 - 0x92822ff5 com.apple.SearchKit 1.2.1 (1.2.1) <3140a605db2abf56b237fa156a08b28b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92823000 - 0x92823ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x92919000 - 0x929e0ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x94c0a000 - 0x94c49fef libTIFF.dylib ??? (???) <3589442575ac77746ae99ecf724f5f87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x95a6d000 - 0x95aabff7 libGLImage.dylib ??? (???) <1123b8a48bcbe9cc7aa8dd8e1a214a66> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95aac000 - 0x95ad0fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
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0x95ceb000 - 0x95d09fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x95d0a000 - 0x95d11ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x95d12000 - 0x95d1bfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x969b4000 - 0x969bcfff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x969bd000 - 0x969cafe7 com.apple.opengl 1.5.9 (1.5.9) <7e5048a2677b41098c84045305f42f7f> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96a7a000 - 0x96a8fffb com.apple.ImageCapture 5.0.1 (5.0.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x96b92000 - 0x96beeff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96bef000 - 0x96c8cffc com.apple.CFNetwork 422.11 (422.11) <2780dfc3d2186195fccb3634bfb0944b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96ccf000 - 0x96cd1ff5 libRadiance.dylib ??? (???) <8a844202fcd65662bb9ab25f08c45a62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96cd2000 - 0x970e2fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

As you may know Elgato no longer supports this device. I'm running Tiger X.4.11 and trying to use an EyeHome that I recently purchased (factory sealed box) on 12/20/2008.
However I do get an error message per the following link:
http://discussions.apple.com/message.jspa?messageID=8694803#8694803

Hp P2015d can't print after upgraded to 10.5

i can't use my network printer after upgrade to 10.5 from 10.4, anyone can help??
printer is P2015d

Use the Leopard dvd and do a Custom Install of the HP drivers to install the drivers. When that is done, delete the printer and re-add it using the new driver.
Hope this helps.

8625 stopped printing after windows 8.1 update

my printer has been working without any problems until there was a windows 8.1 update on feb 11. it just stopped printing from my dell laptop. the print job appears to be added to the queue and it spools, but then nothing happens and there are no error messages. it still works from my iphone/ipad and it prints when i send a document to the printer email address. just not straight from the computer. i have updated EVERYTHING on the laptop. i have uninstalled/reinstalled the printer software several times. i have uninstalled all of the windows updates from feb 11, 2015. nothing works. i'm not super techy. i assumed a driver was missing or something wasn't compatible from the update so those are the fixes i've tried. and in the process i've messed something up so now not all links work in internet explorer. i've now been working on this since sunday. help!!!!

Hi @deannesab
I would certainly be happy to help you with your Officejet 8625. I understand you are no longer able to print since updating to Windows 8.1 and that you can still print from other devices such as your iPhone and iPad.
Please complete the solutions presented in the following document and let me know the outcome of your efforts; HP Printers - Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8).
I hope this helps and look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My iMac stopped connecting with epson(wifi) printer after downloading a recent update

anyone can help

Hello Ather39,
After reviewing your post, it sounds like you are having trouble printing. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
OS X Yosemite: Printing troubleshooting
OS X Yosemite: Reset the printing system
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Can't print after 10.1.3 update

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