Can't print after 9.4.2

Hi,
After updating Acrobat Pro from 9.4.1 -> 9.4.2 yesterday, a couple of our users can no longer print pdfs.  I've uninstalled and re-installed twice, and I can confirm that it is the 9.4.2 update that breaks it.  I print from 9.4.1, install the update, reboot, and can't print.  I've scrubbed the registry after the uninstall as best I could thinking there was a registry setting somewhere that broke, but no luck.
Any ideas?
Thanks,
Bob

Same problem - got important PDF's to print off and cannot
Tried everything above without success - really getting p*ssed off 
How can I revert back to 9.4.1 so I can continue to work ?
Running Windows 7 Ultimate and Acrobat Standard
Printer = HP Photosmart Premium C309g-m
Regards
Simon

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