Can't print bigger than A3? HELP!!!!

I have lodged this with Adobe and have had a few attempts with tech support to fix this but haven't been able to as yet.
I had Adobe CS2 installed on my computer (using windows xp), including Acrobat 7, and all was working fine. Since you cannot run pdf maker from office 2007 however, we upgraded to Acrobat 9. When I installed this on my computer, it removed Acrobat 7 (as expected), but now all of a sudden it won't print any page size larger than A3.
Things I've tried with tech support:
1) Updating the printer driver. Can't do this, it says the file is missing and to insert the disc. When I insert the disc I get the same message. Tried clicking the 'windows update' button, still can't do it.
2) Uninstalling everything Adobe related and re-installing Acrobat 9. Still have the same problem.
3) Make a custom paper size. I can do this, but can't name it A1 for some strange reason. At any rate, it won't work when I click on the custom paper size from any program.
Given that I'm an architect and A1 is the most common size I use, this is really frustrating. Any help anyone could give me would be very much appreciated!!!!

I now tried deleting every single printer server off my computer (in case there was some sort of weird clash) and every piece of adobe software, then re-installing. Had the same problem again. Tried updating Acrobat 9, but still at the same problem.
I have ended up reverting my computer to its previous state (with CS2 and Acrobat 7) until I can find a solution, because it is essential I can print big file sizes for work and I've wasted too many hours trying to fix it. Any help would be GREATLY appreciated!!!

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