CAN'T PRINT COLOR ON MAC

GOT A MAC LAPTOP A FEW MONTHS AGO WITH OSX VERSION 10.8.2 SYSTEM. I INSTALLED HP DESKJEST 932C PRINTER AND I CAN PRINT IN B&W BUT NOT COLOR. ALSO CANNOT ACCESS PRINTING PREFERENCES SUCH AS USING DRAFT FOR B&W PRINTING. WHAT SHOULD I DO?

Hi Marie,
I'd like you to try and download this third party driver solution, you can find it here.
Don't forget to mark a post as solved if it fixed your issue

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Go down a few more posts to the question about the C7180. Answer:
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Posted: Aug 19, 2007 1:26 PM in response to: Daniel_D
When you press print the first window is pretty basic.
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This question was solved.
View Solution.

Hi MaryEtta, and welcome to the HP Forums!
I see you are having issues printing. I would like to help.
I am including a document to help determine whch version of the Mac OS you are using:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
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After the updates, I would recommend reinstalling the HP Officejet Pro 8600 e-All-in-One Printer - N911a Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi there,
I work at a print shop and occasionally run into problems with documents being difficult to print, but this one is especially troubling. Out print shop does not have Photoshop but rather "Photo Impact..." I know, don't get me started. The issue is that I have a particular customer how did some designing in Photoshop CS4 (CS something) and it looks beautiful on his macbook but different on our PC (no matter what program we use to open any of his files- TIFF, PNG, JPG, etc). When printing to our Xerox Docucolor 252 the color is real dark and way less vivid/bright.
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I assume these are Ethernet cables running to the Routers.
Click on the Apple icon at top left of the screen, then About this Mac, then System Report, then Network, list what both show please...
AirPort:
Type:    AirPort
Hardware:    AirPort
BSD Device Name:    en3
IPv4 Addresses:    192.168.1.3
IPv4:
Addresses:    192.168.1.3
Configuration Method:    DHCP
Interface Name:    en3
NetworkSignature:    IPv4.Router=192.168.1.2;IPv4.RouterHardwareAddress=00:03:93:e1:42:c4
Router:    192.168.1.2
Subnet Masks:    255.255.255.0
IPv6:
Configuration Method:    Automatic
DNS:
Search Domains:    opendns.com
Server Addresses:    192.168.1.2
DHCP Server Responses:
Domain Name Servers:    192.168.1.2
Lease Duration (seconds):    0
DHCP Message Type:    0x05
Routers:    192.168.1.2
Server Identifier:    192.168.1.2
Subnet Mask:    255.255.255.0
Proxies:
Proxy Configuration Method:    Manual
Exclude Simple Hostnames:    0
FTP Proxy Enabled:    No
FTP Passive Mode:    Yes
FTP Proxy Server:    web.fastermac.net
HTTP Proxy Enabled:    No
HTTP Proxy Port:    80
HTTP Proxy Server:    127.0.0.1
Auto Discovery Enabled:    No
Ethernet:
MAC Address:    00:14:51:e4:82:0e
Media Options:
Media Subtype:    Auto Select
Built-in Ethernet 1:
Type:    Ethernet
Hardware:    Ethernet
BSD Device Name:    en0
IPv4 Addresses:    10.0.1.11
IPv4:
Addresses:    10.0.1.11
Configuration Method:    Manual
Router:    10.0.1.12
Subnet Masks:    255.255.255.0
Proxies:
Proxy Configuration Method:    Manual
Exclude Simple Hostnames:    0
FTP Passive Mode:    Yes
Auto Discovery Enabled:    No
Ethernet:
MAC Address:    00:16:cb:38:ad:50
Media Options:
Media Subtype:    Auto Select
Built-in Ethernet 2:
Type:    Ethernet
Hardware:    Ethernet
BSD Device Name:    en1
IPv4 Addresses:    192.168.15.202
IPv4:
Addresses:    192.168.15.202
Configuration Method:    DHCP
Interface Name:    en1
NetworkSignature:    IPv4.Router=192.168.15.1;IPv4.RouterHardwareAddress=00:1d:88:44
Router:    192.168.15.1
Subnet Masks:    255.255.255.0
IPv6:
Configuration Method:    Automatic
DNS:
Domain Name:    local.tld
Server Addresses:    192.168.15.1
DHCP Server Responses:
Domain Name:    local.tld
Domain Name Servers:    192.168.15.1
Lease Duration (seconds):    0
DHCP Message Type:    0x05
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Server Identifier:    192.168.15.1
Subnet Mask:    255.255.255.0
Proxies:
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Exclude Simple Hostnames:    0
FTP Passive Mode:    Yes
Auto Configure Enabled:    Yes
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CAN'T PRINT COLOR ON MAC

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