Can't print color on my deskjet f380

Haven't been able to print with color for months. Color cartridge is full. Any help would be appreciated.

Hi @dsptcher96, and welcome to the HP Forums!
I can see from your post that you're experiencing print output issues. I would like to try and help with that!
I would recommend removing the ink cartridges from the printer, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following the steps laid out in this document on Colors on Copies Are Incorrect.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi there,
I work at a print shop and occasionally run into problems with documents being difficult to print, but this one is especially troubling. Out print shop does not have Photoshop but rather "Photo Impact..." I know, don't get me started. The issue is that I have a particular customer how did some designing in Photoshop CS4 (CS something) and it looks beautiful on his macbook but different on our PC (no matter what program we use to open any of his files- TIFF, PNG, JPG, etc). When printing to our Xerox Docucolor 252 the color is real dark and way less vivid/bright.
I tried the file on my home computer (PC with CS4) and it again looks great. When I print it on my home printer (Canon ip6700d) the printed colors are much closer to the screen even though I get an error telling me the printer is a non-postscript printer and so it will ignore some of the document properties. This leads me to believe that since the Xerox is a postscript enabled (I think) printer it is using data I know nothing about to darken and dirty the image. This is way outside of my knowledge and I would love to figure this out.
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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Can't print color on my deskjet f380

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