Can't print Firefox pages on my HP Officejet Pro 8500A but I'm able to print using safari, word etc.

I run a Mac OS X 10.5.8 and I'm trying to print on an HP Officejet Pro 8500A. I am able to print pages from Safari, Word etc. But when I try to print from Firefox all the pages come out blank (there is no error message). I just updated my firefox browser to 8.0.1 in hopes that would help - but no luck. I've also updated all the printer driver and have checked to make sure that the correct printer is selected. Any help would be greatly appreciated.
Thanks

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What is the best photo paper 4'x6' for HP Officejet Pro 8500A Plus e-All-in-one Printer?

1.-HP Officejet Pro 8500A Plus e-All-in-One Printer
2.-OS: Windows 7-64
3.-No error messages
4.-No changes have been made
5.-I have been printing in my with old "hp premium plus glossyphoto paper" and getting very dark photos and too much wasted ink .
I've been using "hp premium plus glossy photo paper" and getting very dark photos.
Before this printer I used a Deskjet 5550 with the same paper and getting great quality.
Thank you. Luis Cuenca
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HI cuencaky,
Here is a link to a page with an example of good 4 X 6 photo paper you can use with your printer.
This type of paper is known to work very well.
If I helped you at all it would be great if you clicked the blue kudos star!
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I'm a printer tech with HP.

How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6, 5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats you are limited by the driver to what is typically available in an office, in this case: A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

I have an HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n.

I have an HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n. I’m trying to set up HP Connect, but every time I create and account it tell me to log in using my Snapfish password. When I use my “valid” Snapfish password, it comes back asking "invalid password". How do I correct this?
If I'm not on the correct board, please let me know which one I should use.
Thanks
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Hi. You are on the proper board! Unfortunately to fix the account mis-match issue you are having you will need to share personal information. To protect your identify and the security of your account I will private message you with what HP will need in order to get your Snapfish/HP Connected accounts synced up so you can use the web services!
Thanks!
Although I am an HP employee, I am speaking for myself and not for HP

How do you do double sided printing with eprinting with a hp officejet pro 8500a premium?

How do I do double sided printing with eprint? Why is there no option to change it online? I have
HP Officejet Pro 8500A Premium

Hi,
Automatic Two-Sided printing is not currently supported by the ePrint Service, as you may find any of the service capabilities and limitations listed below:
Duplexing (printing on both sides of the page) is not supported.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02641898&cc=us&dlc=en&lc=en&product=4083971&tmp...
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HP Officejet Pro 8500A Plus requires resetting between each print or copy task

HP Officejet Pro 8500A Plus or HP Officejet Pro 8500 A910
Windows 7 Home Premium operating system
Problem:
Upon receiving a print command, the printer remains silent and displays "Now Printing" on the printer screen. Nothing happens -- it does not print even after waiting several minutes. Seems the doc is locked in the que. Only temporary solution thus far is to cancel the print job and then hold in the power button for 30 to 60 seconds and then release it at which time the unit powers off. then turn the unit back on and let it boot up. Upon receiving a new print command it will then print. But same problem then occurs next time it receives a print command. I have also run the HP Print and Scan Doctor which indicated a device detection problem and suggested unplugging the power cord. After doing so and selecting "retry" the HP Print and Scan Doctor indicated it fixed the problem ----- but it did not (printer would still not print until once again the power button was held in for 30-60 seconds as described above. Upon calling HP tech support they told me i needed to buy a new printer because this one was too old! (is 3 years too old to expect the printer to still function???) Any help would be appreciated!

Hello-
Make sure printer firmware is up to date.
http://www.youtube.com/watch?v=qZBhl0eMBPs
Also, plug printer directly into wall outlet.
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Thank You,
Donald

What do I do when I get the message my printer is not connected? HP Officejet Pro 8500A e-All-in-One

What do I do when I get the message my printer is not connected when I want to print wirelessly.? HP Officejet Pro 8500A e-All-in-One. I have a macintosh computer using snow leopard. I have used the printer for 6 months. Nothing has changed. I shut off the printer and turned it on. The internet is working altough I will turn it off and on. What do I do next? Thank you.

The easiest and fastest thing for you is to reset the printer to its defaults and then just install the printer again following the instructions in the manual when you received it. If you don't have these you will find this on the HP web site.
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How do I print from my iPhone to my Officejet Pro 8500A?cc=us

I have an HP Officejet Pro 8500a, I would like to print from my iPhone 4, how do I set it up?

The printer must be connected to a router, either wired with Ethernet or wirelessly.
On the front of the printer, find and enable "Web Services". If this is successful you will get a printout of your printer's email address and other details.
Now, make sure your iPhone has the latest version of iOS and connected to your wireless router (wirelessly, obviously). Now, it should work!
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I have successfully installed printer officejet pro 8500a but cannot print my emails.

How do I print e-mails on my new printer HP Officejet Pro 8500A?

That depends of your e-mail service. If you are using Outlook, or just directly using Hotmail/Gmail/other mail service...
Or, are you getting an error when you try to print e-mails?
Or, are you trying to use ePrint?
007OHMSS
I was a support engineer for HP.
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How can I control automatic print head cleaning every time my Officejet Pro 8500A Premium starts up?

In general we really like our new Officejet, but we're very frustrated by the automated start up procedure. Every time we turn it on it does a self check and then cleans the print heads. It's bothersome for two reasons: 1) We want to print quickly, not wait for 5 minutes. 2) We're worried that all this cleaning is using up our valuable ink.
We recently had to replace all the color print cartridges, and I think one cause for the other's depletion was all this cleaning.
We're using HP cartridges.
It's possible that this printer is intended for an office environment where it just stays on 24x7. For our occasional use, we normally turn it on when we need it and turn it off when we're done. If the power consumption is low enough (less than 5 watts) I'd consider leaving it on as a possible work-around.
I did my best to search FAQ and postings to see whether there was already an answer to this issue - but couldn't find one.
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cattyprinter wrote:
1st installation failed --waited 3 weeks to have another go --installed on line all working --So Notation said
scans ok fax set up ok .On start up IT goes thru ALIGNING PRINTHEAD --not one here print done and 3 1/2 cartridges GONE .Tooooo BEEEEE expensive to use Where is the users manual --?None only double side page of wire connections --a book of one page english and balance in goobly **bleep** .Never again will I spend my measely pension on a HP printer Who is going to replace my cartridges ? Try and have a telephone query OH NO no speak only info email that says this is generated email with no info! Talk about easy money for rubbish --tell your mates HP is a NO GOER -:manmad:
There should have been a manual on the included CD. You can also download a manual from HP here.
If you need to Contact HP you can find phone numbers here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n and duplex printing.

on the product page where I went to buy the printer it says that this printer can do duplex legal, the info below is from the product page under specs. The problem is that I can printer duplex on legal size paper. Why and how I can fix that, because the reason I bought this printer is that it can do duplex: legal.
Supported paper sizes
Tray: Tray 1: Letter, legal, statement, executive, 3 x 5 in, 4 x 6 in, 5 x 7 in, 5 x 8 in, 4 x 10 in, 4 x 11 in, 4 x 12 in, 8 x 10 in, envelopes (No. 10, Monarch, DL)
Duplexer: Letter; legal; executive

Hi,
Wow... Could you provide me a link to the site where you found the information on the "legal duplexor"? I found this information on the A910n product page ... product specifications. I found that it doesn't support the legal duplexing.
Here is the link to the document:
Product Specs
You will want to expand the section supported paper sizes, and look at the table for legal. There isn't a check mark for duplexing.
How long have you had the product?
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HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g cm756a geeft fout melding

komt fout melding (pompmotor afgeslagen druk op ok ) ok druken helpt niet alstub. help me

Hello,
I see that you're having an issue with the pump motor stall. I would suggest doing a hard reset.
You can also follow this document for the issue you're having.
Also, can you access the main menu (copy,scan and fax) on the printer?
Hard Reset:
Unplug the power cord from the printer and wall
Take out the toner/cartridges
Wait 30 sec
Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector)
Insert the toner/cartridges back into the printer

HP Officejet Pro 8500A Used to print now I have to reinstall everyday

I have a HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g that used to work beautifully.
My computer hung one day and I had to hard restart it (kill the power after it was frozen for 10 minutes) . Since then I have to uninstall the HP printer (from the Start menu) and reinstall it daily in order for the printer to be recognized an able to communicater. I ran the diagnostic utility - it was found on the network, the IP address does not change, my PC finds it and I can open the printer page in the browser, see all of the address information, ink information etc.
I can print a test page from the browser, but when I try to print a pdf or print from word I get the message unable to communicae with Printer.
I am thinking I need to completely wipe the HP software and start over, but the uninstaller does not do that.
Any suggestions would be appreciated. This is getting really annoying.
Thanks

Try using the multilevel uninstaller in the HP software driver CD. Browse the contents of the CD and look for the "Util" folder and open it. In the "Util" folder, open the "CCC" folder. In the "CCC" folder, double click on the "Uninstall_L3.bat" file. Don't use the "Uninstall_L4.bat" file. It could remove files that have shared dependencies with the HP software. Restart the computer and then reinstall the software afterwards. Let me know if it worked or not.
Binary_Zen (worked at HP )
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Cannot get Wireless Printing to setup on OfficeJet Pro 8500A

I just purchased the OFFICEJET PRO 8500A and am not able to setup the wireless to work properly
I ran the wireless setup through the printer - it found my network, I entered the WEP - it says it's connected and lists the IP address as 169.254.24.215 . I've run the wireless network test report and there are NO ISSUES on it.
When I load the software and enter the IP address above, it can't find it. I'm running Windows XP. I also loaded the software onto my wireless laptop running Windows Vista and I get the same issue there. The software does not find the printer on my network.
I have a verizon ACTIONTEC wireless router. When I go to the Verizon Broadband page that shows all my active connections I don't see the printer or any device with the IP address of 169.254.24.215. In fact, ALL of the devices (wireless, ethernet and Coax) that I have setup and listed have IP addresses starting with192.168 so this seems odd to me as well.
I've run the diagnostic software and it can't find the printer either. I've loaded, unloaded and downloaded the software from the HP site - same issue. I've turned off ALL firewalls, shut down, etc. Still nothing.
Can anyone help? I'm sure I'm not the only person experiencing this! Thanks!

Hi,
a 169. ip adress actually shows you its not connected as this is whats called an apipa adress which is assigned when not connected or when connected directly to a pc or other network device. To be on your network the units need to get an ip adres like 192.168 as well.
So go into the setup menu of the unit and find the network menu. In there select restore network default and run the wireless wizard again. But before doing this you can try turning the router security off temporaraly (wep isnt that safe anyway as it can be cracked with free software within 10 minutes, so you might want to change to a WPA key). When the security is turned off run the wizard and see if you get a 192.adres. if yes open your browser and go to the so called EWS of the printer by typing in the ip adres of the printer in the adres bar. From there go to the networking tab and fill in your security data and press apply. you will loose connection to the printer now. Restart the routers security and and the connection should return. You might need to restart the printer first btw.
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Printing to officejet pro 8500a from ipad

I can print from my MBA and iPhone 5S by wireless to HP Officejet Pro 8500A but not from my iPad Mini. Can any suggest why not and a solution please. Thanks

Setup a typical HP AirPrint Printer
1. Insert the CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
2. Accept the installation agreements, and then click Next . It might take several minutes for your computer to install the printer software.
3. You will be asked to connect printer to computer with USB cable
4. You will be ask how you want to connect to printer, select Network (Ethernet/Wireless) and then click Next.
5. Setup will access computer and router for wireless settings.
6. Setup will ask if you want to use wireless settings (SSID and Password) to setup printer. Select Yes and press Next.
7. Setup will then send wireless settings to printer.
8. Once printer is setup, you will be ask to remove USB cable.
9. The printer is now ready for AirPrint.

Can't print Firefox pages on my HP Officejet Pro 8500A but I'm able to print using safari, word etc.

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