Can't print from CS4 (Illustrator, Photoshop, Acrobat)
Here is the issue...
When I try to print from any of the CS4 programs (illustrator, photoshop, or acrobat) most times I get the
spinning color wheel and eventually the application quits. Sometimes I do get to the print dialog box but that's as far as
I get. The color wheel will start spinnng again.
Both CS4 and CS2 are installed on my computer. It is a Mac mini.
However, when I log on under a different profile (administrator) it prints fine.
I had an issue with CS2 and had to create a new profile. Then I got CS4, still using the newly created profile.
Thoughts?
We followed your instructions, deleting the Settings folder and then
removing
the main printer (Konika Minolta Bizhb 450 (Fiery X3eTY)). We then
put the
printer's IP address back in.
After this, we test printed a file in Illustrator to a Dell (which we
did not
uninstall). It printed without issue.
After reinstalling a driver from Minolta's site (Fiery X3eTY 35C-KM
PS v2.0
eu), all of the presets (including the user login information) were
back. We
then attempted to print from Illustrator. The print dialog box
popped up
without any problems. When we selected "Printer," the color wheel began
spinning. After a few minutes, the Force Quit option said that
Illustrator
was not responding.
This is what we are running on specifically:
Mac mini
Mac OS X 10.4.11
Process 1.66 GHz Intel Core Duo
Memory 1.25 GB 667 Mz DDR2 SDRAM
The memory info reads as follows
Memory Slot Size Type Speed Status
Bank 0/DIMM0 1 GB DDR2 SDRAM 667 MHz OK
Bank 1/DIMM1 256 MB DDR2 SDRAM 667 MHZ OK
Amber
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00001000 /Applications/Firefox.app/Contents/MacOS/firefox-bin
00c20000 /Applications/Firefox.app/Contents/MacOS/libmozjs.dylib
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00dfd000 /Applications/Firefox.app/Contents/MacOS/libssl3.dylib
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Please respond soon.__________________________________________
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Options
01-31-2015 08:06 AM
Hello again!
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Google Chrome - yes!
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