Can't print from Illustrator or Acrobat

Hi all,
I just upgraded my iMac to Mavericks, and am now having trouble printing from CS5. The message I get is "Can't print the illustration. The Color Management settings are inconsistent." I hadn't made any color management changes, so I assume this is related to the upgrade. I checked AI, PS, ID, and Acrobat, and all the settings are North American General Purpose 2. I opened Bridge, and it has the same color setting, and says that all CS apps are synchronized using the same color settings. How do I fix this so I can print?
Thanks,
Sue

Most of the time, I can't access the Printers & Scanners pane at all - I keep getting an error message (Could not load Printers & Scanners preference pane.). The few times that I did get in, the left pane that usually lists my printers is filled with bits and pieces of type and illustrations and symbols, so I can't select a printer. I tried printing to a different printer (Epson), and can do that without any issues (duh, don't know why I didn't try that last night). I can also print from Word to the printer that my CS5 apps won't print to (HP).
I spent some time this morning with AppleCare, and they want to walk me through reinstalling Mavericks. I have too much work to do at the moment to take the hour or so to reinstall, so I'll call them back this evening.
This is fun. Not.

Similar Messages

Can't Print from Illustrator Anymore

just out of the blue, can't print from Illustrator CS3 or 4 to an epson 3800. Had the printer and computer for over a year, Vista 64, never had an issue, printed hundreds of pages with this printer and various Adobe products, then bam, out of the blue, this problem.
Uninstalled and reinstalled drivers, 4 times now!
I can print test page from the Windows dialog in add/remove printers.
From Illustrator I have tried different pdf and ai documents, same thing. Printing hangs, nothing comes out, and most frustrating, I can't delete the print job and have to reboot to print another page.
I can print from the following with no problems:
Photoshop CS4
Microsoft Word 2004
Firefox
Sketchup
Vectorworks (CAD)
ect.
Just never in Illustrator

try dumping your preferences
go to Users\[username]\AppData\Roaming\Adobe Illustrator CS4 settings, drag this file out to the desktop and then try printing, also make certain the file is on your local machine and not a server.

Can't print from Word or Acrobat

OK, I had this problem maybe two years ago and I did fix it. The problem is back and I don't remember how I fixed it.
I have an HP printer (new printer since the last time I had this problem so its not necessarily the printer) - MS Word and Acrobat Adobe will not allow me to print.
I can print Appleworks and can convert Word to pdf and print it with Preview not Acrobat.
Did I reinstall the printer program? or Word or Acrobat?
Diane

There is absolutely no relationship between what InDesign installs (and uses) and the operation of Microsoft Word and Acrobat. InDesign does not install any system components or share any system components with Word and Acrobat.
Look elsewhere for causes and solutions. In the case of Acrobat, if you have specific issues with printing with specific types of PDF files and/or devices, post your questions on the appropriate Acrobat forum (“Printing and Prepress”).
- Dov

Printing from Illustrator does not match Photoshop

I have CS3. The colorsuite is matched across all platforms so colour profiles are all the same.
I print pure cmyk colours in a document, so one square is cyan, another magenta and so on.
When I print from photoshop, it prints the colours correct. Each colour is printed from each printers colour cartridge directly. But when I print from Illustrator, its not printing purely. The colours are darker and have mixed colours under a magnifier.
Ive tested on different printers and with colour management off on their drivers so should use adobes.
Any ideas why Illustrator is coming out muddier? Many thanks in advance.

Yes the mode is definately CMYK in photoshop. See the images attached of scanned closeup of the print out of yellow.
Yellow below is how it looks when printing from Illustrator and Acrobat. You can see its added dots to it.
Yellow below is from Photoshop. You can see its pure yellow which is what I want.
Edit: Just tried Overprint: Simulate in Acrobat. No change.
Edit2: "I would like to know what's the definition of "correct"?" For a start Magenta looks like a dark red. Cyan is blue but a dark shade of it.

Can't print. Illustrator CS5 (ME) Win 7 64-bit

Hi,
I can't print from Illustrator. I create a new document, add some rectangles, go to file>print... or press ctrl-p, and nothing happens. No dialog boxes, nothing. The command is completely ignored.
Using Illustrator CS 5.0.1 Middle Eastern Version on a Windows 7 64-bit Ultimate machine.
If anyone can help me, it would be much appreciated.
Thanks,
Ariel

Yup, it looks like the printer was the problem. Switched the default
from a LaserJet 1018 to a PDF printer and everything's working great.
The LaserJet actually works fine -- for everything except Illustrator.
Strange.
Thanks for your help!
Ariel

I'm unable to print from illustrator running os x mavericks

Why can't I print from illustrator? I don't have a problem from other apps. just illustrator. I downloaded new drivers for both of my printers an HP Deskjet D1600 and an Epson Stylus Photo 1400. Anyone know of a fix? This first happened when I upgraded to OS X Mavericks. I got a fix and everything worked. Then I installed a Silhouette Cameo (vinyl cutter machine) now I can't print from Illustrator again. Anyone have any ideas or a fix?

Never mind. Found the fix. These got reinstalled and need to be removed. Ugh!
[Hard Drive]/Library/Printers/PPDs/contents/Resources/en.lproj[Hard Drive]/Library/Printers/PPDs/contents/Resources/It.lproj[Hard Drive]/Library/Printers/PPDs/contents/Resources/Ja.lproj[Hard Drive]/Library/Printers/PPDs/contents/Resources/ko.lproj[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj
I am unable to print from Illustrator CS3 since downloading os x Mavericks

Can't print from CS4 (Illustrator, Photoshop, Acrobat)

Here is the issue...
When I try to print from any of the CS4 programs (illustrator, photoshop, or acrobat) most times I get the
spinning color wheel and eventually the application quits. Sometimes I do get to the print dialog box but that's as far as
I get. The color wheel will start spinnng again.
Both CS4 and CS2 are installed on my computer. It is a Mac mini.
However, when I log on under a different profile (administrator) it prints fine.
I had an issue with CS2 and had to create a new profile. Then I got CS4, still using the newly created profile.
Thoughts?

We followed your instructions, deleting the Settings folder and then
removing
the main printer (Konika Minolta Bizhb 450 (Fiery X3eTY)). We then
put the
printer's IP address back in.
After this, we test printed a file in Illustrator to a Dell (which we
did not
uninstall). It printed without issue.
After reinstalling a driver from Minolta's site (Fiery X3eTY 35C-KM
PS v2.0
eu), all of the presets (including the user login information) were
back. We
then attempted to print from Illustrator. The print dialog box
popped up
without any problems. When we selected "Printer," the color wheel began
spinning. After a few minutes, the Force Quit option said that
Illustrator
was not responding.
This is what we are running on specifically:
Mac mini
Mac OS X 10.4.11
Process 1.66 GHz Intel Core Duo
Memory 1.25 GB 667 Mz DDR2 SDRAM
The memory info reads as follows
Memory Slot         Size    Type            Speed       Status
Bank 0/DIMM0        1 GB    DDR2 SDRAM      667 MHz     OK
Bank 1/DIMM1        256 MB DDR2 SDRAM      667 MHZ     OK
Amber

My Adobe Acrobat does not always print from Illustrator. This is very time-consuming to have contin

My Adobe Acrobat does not always print from Illustrator. This is very time-consuming to have continuous problems that are obviously software based. I have no issues with Illustrator, but we communicate on this campus via low res PDF files as proofs for approval. Acrobat gives me no reasons why it does not want to print, it just says it can not print the file. Fonts are NOT and issue here. It will created a high res Illustrator PDF file but I can not print a low res PDF file.

This usually happens when you introduce a specific dependency like trying to resample certain placed image types and things like color profile conversions fail. Also stripping native AI data to reduce file size may cause this. Generally it is not recommended to print to PDF from apps that have native PDF saving functionality, anyway. You can just as well get the same result using AI's Save As feature.
Mylenium

Why can't I print from Illustrator a non-faded print. It always prints as if I wanted a proof or something.

Why can't I print from Illustrator a non-faded print. It always prints as if I wanted a proof or something.

YOu have not provided any system info, version info or details about your printer. This is not going anywhere beyond stating the obvious - your system is not color managed.
Mylenium

Can't print from Adobe Acrobat 11.0.07 on my MAC OS 10.6 to HP PSC 1350. Error: PSTOPDFFILTER/PSTOCUPSRASTER FAILED WITH ERR NUMBER 13. How do I fix it so I can print?

Can't print from Adobe Acrobat 11.0.07 on my MAC OS 10.6 to HP PSC 1350. Error: PSTOPDFFILTER/PSTOCUPSRASTER FAILED WITH ERR NUMBER 13. How do I fix it so I can print?

i am getting the same error, suddenly, on 10.9.5

Can't print the Illustration

I am running Illustrator CS3 with the 13.02 update under Windows Vista Home Premium service pack 1.
Whatever I try to print, even just one square, will not print on my HP Color Laserjet 2700n or my Epson Stylus Pro 3800. I get a message saying "Can't print the illustration". Both printers will print from Photoshop CS3, Lightroom 2.1 (release candidate) and Acrobat reader 8.1.2. My laptop running the same version of Illustrator under Windows XP pro service pack 2. will print fine on the HP printer over my Wireless network.
I have read the Faqs , searched the forum and the Internet and spent many hour trying to solve this problem and I would be really grateful for and help you could give me. In addition I have reset the preference file and uninstalled and reinstalled Illustrator.
As far as Photoshop is concerned I am an advanced amateur but in Illustrator I am a novice.
The PC is a HP m9056uk with 3GB of ram and an Intel Core2 Quad Q6600 2.4GHz CPU. It has two 500GB SATA hard drives. All device drivers are, to the best of my knowledge, up to date.

Hi,
I have many problems of printing with the re-installation of the Illustrator CS2 after format my computer, a portable HP pavilion. I try two printers : First, a Canon S600, ( old printer ) and my new one a HP all in one series, C3180.
For theses two printer, Illustrator don't want to print anything simple like a red rectangle. The message says: ''Can't print the illustration ''. Before formating, the old printer S600 work like a charm with this software. I don't understand. I look for new drivers on the S600. I find it and install it but the problems is still there...
Do anybody can help me ? I tried some solutions that I read on the net but nothing work today.
Thanks
Marc-André

Problems printing from illustrator to Canon printer

I have problems with printing from Illustrator CS4 to a Canon printer i-Sensys MF8050 (printing
from Illustrator to a Epson stylus Photo R2400 is no problem).
Printing from Photoshop to the Canon printer is also no problem. I
refreshed the preferences (did not help).
Operating System: Mac OS X (v10.6)
Printer driver version: 3.3
Usb connection
Canon believes it must be a problem with the illustrator program; it sends the wrong signs to
the printer.
After sending print to printer the printer reports that the A4 tray is empty, but is is still full.
What is going wrong, who can help me out?

Thanx Mike,
Reinstalled the printer softwear but it didn't resolve the problem.
But your suggestion to print illustrator pdf file in Acrobat is good solution for the moment.
I think something is wrong with Illustrator, because starting up the printing module is also taking a long time.
Did download the latest up date from illustrator to day, but that also didn't resolve the problem.
And you are right.... 3.3 is the fax driver

Printing from Illustrator is faded print.

Why can't I print from Illustrator a non-faded print. It always prints as if I wanted a proof or something.

Well I usually do no have to although it does come out a bit better anyway with Acrobat but it is not Adobe's fault since the printer is not postscript unless you buy a postscript driver which the printer manufacturer will sell you or you can get a third party driver and they are usually costly.
Adobe use to sell an inexpensive one called press ready but I do not think a lot of people used it. I know I did.

Can only print from certain programs. Started suddenly.

Everything was working just fine and then suddenly I can only print from InDesign and Word. And when I print from InDesign I can't change any settings in the "print" dialog box or the program freezes and crashes. When I try to print from firefox, photoshop, illustrator among others, it freezes and crashes. I have tried uninstalling and reinstalling the print driver and restarting my computer numerous times and the problem persists. (Unless I am not doing it properly) I go into my printer settings and remove the printer then go back in and reinstall it.
Any thoughts or help is greatly appreciated as this is affecting my ability to do my job efficiently. Thanks so much.

How is this...
Date/Time: 2008-06-30 09:39:05 -0600
OS Version: 10.5.3 (Build 9D34)
Architecture: i386
Report Version: 4
Command: Firefox
Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
Version: 2.0.0.14 (2.0.0.14)
Parent: launchd [107]
PID: 82568
Event: hang
Time: 5.26s
Steps: 27
Process: firefox-bin [82568]
Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
ADDRESS BINARY
00001000 /Applications/Firefox.app/Contents/MacOS/firefox-bin
00c20000 /Applications/Firefox.app/Contents/MacOS/libmozjs.dylib
00ccd000 /Applications/Firefox.app/Contents/MacOS/libxpcom.dylib
00cd1000 /Applications/Firefox.app/Contents/MacOS/libxpcom_core.dylib
00d8c000 /Applications/Firefox.app/Contents/MacOS/libplds4.dylib
00d96000 /Applications/Firefox.app/Contents/MacOS/libplc4.dylib
00da2000 /Applications/Firefox.app/Contents/MacOS/libnspr4.dylib
00dd8000 /Applications/Firefox.app/Contents/MacOS/libsmime3.dylib
00dfd000 /Applications/Firefox.app/Contents/MacOS/libssl3.dylib
00e27000 /Applications/Firefox.app/Contents/MacOS/libnss3.dylib
00e99000 /Applications/Firefox.app/Contents/MacOS/libsoftokn3.dylib
00eee000 /Applications/Firefox.app/Contents/MacOS/libxpcom_compat.dylib
00f2a000 /Applications/Firefox.app/Contents/MacOS/components/libmyspell.dylib
012ef000 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
01604000 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
15d65000 /Applications/Firefox.app/Contents/MacOS/libfreebl3.dylib
16813000 /Applications/Firefox.app/Contents/Plug-ins/PrintPDE.plugin/Contents/MacOS/Prin tPDE
169f0000 /Applications/Firefox.app/Contents/MacOS/libnssckbi.dylib
16a35000 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
16a3e000 /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
16a55000 /Applications/Firefox.app/Contents/MacOS/components/libspellchecker.dylib
16dc0000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
179b5000 /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800
192e5000 /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
1962e000 /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
1b341000 /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
1e5c7000 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
203ac000 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
2048c000 /Library/Printers/Xerox/PDEs/FJN.plugin/Contents/MacOS/FJN
70000000 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
74400000 /System/Library/Printers/Libraries/libPPDLib.dylib
78e00000 /System/Library/Printers/Libraries/libLW8Utils.dylib
ba900000 /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
bab00000 /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

Can't Print this illustration

Okay, first time in donkey's years I've had this 'Can't Print the illustration' window - brand new CS5 suite, brand new computer - 4 days old (Dell, 36bit - would prefer a Mac but there you go).
History - large format packaging file - 600mm x 1200mm. Line drawings. Black and one spot (Pantone) color only. Job needed original English version converted to Chinese language. This had to be done on an older 'chinese' PC in Illustrator 4 with correct Chinese fonts. But after the translator did her job, I needed to return it to CS5 on the Dell to make alterations. Chinese fonts converted to outlines for transfer. Once alterations done, tried to print and got the silly can't print message.
prints fine from Dell in PDF format.
prints fine from Dell in jpeg format.
prints fine form old 'chinese' PC in Illustrator 4 format with either outlined fonts or fonts.
havent had any problems printing anything else in CS5, just this one job.
The only thing I can think of is that there was a problem when converting the Chinese font to outlines there were too many points created and either Illustrator or the printer cracked the irrites.
Any help on how I can work out how to fix this.
...although I have been using Macs/PC's and all Adobe programs for over 25 years I HATE trying to figure out this stuff and prefer to just be an end user without trying to figure out why a perfectly reasonable request goes odd.
thanks in advance.

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Could you share
Sadly, no. Files are copyright design sensitive - but thank you. I wonder if it is because they were originally CS4 files? hmmm. Not really sure. What I will have to do is recreate the same artwork or similar from start with the same brushes and fonts and see if that still causes a problem. I have yet to narrow down if the problem is coming from CS5 or from my printer and/or printer driver. I was assured it was all updated and compatible... but there you go.
If I can reproduce the problem with a 'generic' type art I will post it here for advice - you have all be very helpful already.
these things always happen when up upgrade everything all at once It is only Day 4 and overall I am happy with new CS5. just the printing issue is a pain.
Message was edited by: DesignRoo

Can't print from Illustrator or Acrobat

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