Can't print from the internet but other stuff I can

I have had my printer for about 4 months now and everything has been fine until the other day when it stopped printing from the internet.  Now that I think about it, it's about the same time I put new ink in.  But I can print from Word and other stuff.  I even pulled up the printer in Devices and Printers and did a test page and everything was fine.  I have an HP Envy 4501 (Print Scan Copy Photo).  I use Chrome for my internet and like I said, I've never had a problem in the past with it. 
I downloaded the HP Print and Scan Doctor and it said everything was good.  When I select to have my email printed, it opens it in a new window and then it does the print display for me and I have to select 'Print using system dialog...(Ctrl+Shift+P)' and then it opens the print window.  It has my printer selected, I hit print and nothing happens.  My printer icon appears down by my clock in the lower right hand corner of my computer and when I hover over it, it says '(1) document pending for Missy' but then nothing happens and a few seconds later it changes to '(0) document pending for Missy'.  ???? 
What am I doing wrong??  Help please!!! 

Hi MissyDub,
Welcome to the HP Forums!
I understand that you are having a problem printing from Google Chrome, where the print job is shown, but then leaves the queue. I would be happy to assist you with this issue!
It sounds as though the issue is isolated to Google Chrome. To restore the browser settings (and printing settings) for Chrome you can uninstall and reinstall the software. If you are using a Mac, you can follow this document. If you are using a Windows computer, you can follow this document.
If that is still giving you trouble, you can also (contact Chrome Support) to find out if further assistance is necessary with their program.
Thank you for visiting the HP Forums, and I will look forward to your reply!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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