Can't print InDesign Booklet - "fierycup filter failed" warning

THE CULPRITS: OSX 10.6.6, Xerox 7700 WorkCentre and InDesign CS4
THE PROBLEM: Last week I was able to print a booklet duplexed fine. I have not done ANY updates since then but it won't print now. I get this message: "Error: /Library/Printers/Xerox/Filters/fierycupsfilter failed"
I'VE TRIED:
copy and pasting into a new doc
resaving and renaming doc
removing all the images
packaging and renaming
installing new driver
deleting and re-adding printer from printer list
printing from Adobe Acrobat
restarting InDesign
swearing alot
None of this has worked. Help?

Great news! I have been suffering through this same issue. I had a document that printed Friday...but the same document got the error mentioned above "Library/Printers/Xerox/Filters/fierycupsfilter failed". I was able to print other documents, but not this one. I went into the font menu to see what I had used and substittuted to fonts that were not being used. The document worked!
I hope this helps....because a font can ruin the RIP of a job....(wow...like the chinese characters).

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    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[11]="[email protected]"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[12]="SOFTWARE=CUPS/1.6svn"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[14]="USER=root"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[15]="CUPS_MAX_MESSAGE=2047"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[17]="CUPS_ENCRYPTION=IfRequested"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[18]="IPP_PORT=631"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[19]="CHARSET=utf-8"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[20]="LANG=en_US.UTF-8"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[21]="APPLE_LANGUAGE=en-US"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[22]="PPD=/private/etc/cups/ppd/hp_photosmart_7700_series.ppd"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[23]="RIP_MAX_CACHE=128m"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[24]="CONTENT_TYPE=application/pdf"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[25]="DEVICE_URI=usb://hp/photosmart%207700%20series?serial=MY36R112KPD7"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[26]="PRINTER_INFO=hp photosmart 7700 series"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[27]="PRINTER_LOCATION=Gaetani’s iMac"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[28]="PRINTER=hp_photosmart_7700_series"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[29]="PRINTER_STATE_REASONS=none"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[30]="CUPS_FILETYPE=document"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[31]="FINAL_CONTENT_TYPE=printer/hp_photosmart_7700_series"
    D [03/Jan/2013:14:44:01 -0500] [Job 64] envp[32]="AUTH_I****"
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    D [03/Jan/2013:14:44:01 -0500] [Job 64] Started backend /usr/libexec/cups/backend/usb (PID 8581)
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    D [03/Jan/2013:14:44:01 -0500] [Job 64] Looking for 'hp photosmart 7700 series'
    D [03/Jan/2013:14:44:01 -0500] [Job 64] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).
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    D [03/Jan/2013:14:44:01 -0500] [Job 64] printer-state=3(idle)
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  • Canon MF4400w Printer - "Filter" failed error. Can't scan either.

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    D [11/Apr/2013:14:25:15 +0800] [Job 22] Adding start banner page "none".
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Queued on "CanonMF4400w" by "Ian".
    D [11/Apr/2013:14:25:15 +0800] [Job 22] File of type application/pdf queued by "Ian".
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Setting job-hold-until to no-hold
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Adding end banner page "none".
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Job released by user.
    D [11/Apr/2013:14:25:15 +0800] [Job 22] time-at-processing=1365661508
    D [11/Apr/2013:14:25:15 +0800] [Job 22] job-sheets=none,none
    D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[0]="CanonMF4400w"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[1]="22"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[2]="Ivan"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[3]="Microsoft Word - Art.docx"
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    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[0]="<CFProcessPath>"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[11]="SERVER_ADMIN=root@localhost"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[12]="SOFTWARE=CUPS/1.6.2"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[14]="USER=root"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[15]="CUPS_MAX_MESSAGE=2047"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[17]="CUPS_ENCRYPTION=IfRequested"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[18]="IPP_PORT=631"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[19]="CHARSET=utf-8"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[20]="LANG=en_US.UTF-8"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[21]="APPLE_LANGUAGE=en-US"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[22]="PPD=/private/etc/cups/ppd/CanonMF4400w.ppd"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[23]="RIP_MAX_CACHE=128m"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[24]="CONTENT_TYPE=application/pdf"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[25]="DEVICE_URI=dnssd://CanonMF4400w._pdl-datastream._tcp.local./?bidi"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[26]="PRINTER_INFO=CanonMF4400w"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[27]="PRINTER_LOCATION="
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[28]="PRINTER=CanonMF4400w"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[29]="PRINTER_STATE_REASONS=none"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[30]="CUPS_FILETYPE=document"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[31]="FINAL_CONTENT_TYPE=printer/CanonMF4400w"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[32]="AUTH_I****"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Started filter /Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl (PID 5017)
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Started backend /usr/libexec/cups/backend/dnssd (PID 5018)
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Resolving "CanonMF4400w._pdl-datastream._tcp.local."...
    D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: +connecting-to-device
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Resolving "CanonMF4400w", regtype="_pdl-datastream._tcp", domain="local."...
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Looking for printer.
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Set job-printer-state-message to "Looking for printer.", current level=INFO
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Resolved as "socket://Canonb0a4b0.local.:9100/"...
    D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: -connecting-to-device,offline-report
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Executing backend "/usr/libexec/cups/backend/socket"...
    D [11/Apr/2013:14:25:15 +0800] [Job 22] capdftopdl start.
    D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: +connecting-to-device
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Looking up "Canonb0a4b0.local."...
    D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: -com.canon.unsupportedsize-error
    D [11/Apr/2013:14:25:15 +0800] [Job 22] PID 5017 (/Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl) stopped with status 1.
    D [11/Apr/2013:14:25:15 +0800] [Job 22] Hint: Try setting the LogLevel to "debug" to find out more.
    D [11/Apr/2013:14:25:15 +0800] [Job 22] hrDeviceDesc="Unknown"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] prtGeneralCurrentLocalization type is 5, expected 2!
    D [11/Apr/2013:14:25:15 +0800] [Job 22] backendWaitLoop(snmp_fd=5, addr=0x7fa1dac0d458, side_cb=0x108df9013)
    D [11/Apr/2013:14:25:15 +0800] [Job 22] PID 5018 (/usr/libexec/cups/backend/dnssd) exited with no errors.
    D [11/Apr/2013:14:25:15 +0800] [Job 22] End of messages
    D [11/Apr/2013:14:25:15 +0800] [Job 22] printer-state=3(idle)
    D [11/Apr/2013:14:25:15 +0800] [Job 22] printer-state-message="Filter failed"
    D [11/Apr/2013:14:25:15 +0800] [Job 22] printer-state-reasons=none
    E [11/Apr/2013:14:30:19 +0800] [Job 22] Stopping unresponsive job.
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    1) Some threads suggest that it may be a corrupted Font problem. Followed steps suggested by thread, no luck.
    2) Some suggested it was a setting under network. Followed those steps, still same problem.
    3) Setting paper print size to A4/Letter
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    Can you reply with your email address, but in the form of user_name at domain_name dot com (dot country if applicable). I have some files to send you to replace the Canon files that are possibly causing the error.
    Also, for your reference, you posted in the Lion forum but you have Mtn Lion. If you posted in the Mtn Lion forum I would have got to you sooner.

  • I am unable to print PDF's using either Adobe Reader or Safari. In Adobe Reader, I get an error message from my Cannon printer that says, "/usr.libexec/cups/filter/pstocupsraster failed". In Safari, I can only print the first page of a PDF.

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    4 - I have downloaded and installed the lastest versions of Adobe Reader and the Cannon printer drivers.
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    Open the Library folder in your home folder as follows:
    ☞ If running OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.
    ☞ If running an older version of OS X, select Go ▹ Go to Folder… from the Finder menu bar and copy the line below into the text box that opens:
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    Preferences/com.apple.quicktime.plugin.preferences.plist
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