Can't print on an index card

Yes, I'm already trying to print out on index card the text which was created in Word and and then printed to the PDF writer "printer"
Unfortunately, I get my text printed on an 8.5"x11" letter size paper not on a 3"x5" custom sized sheet that I have specified in Word & it shows up in Word as a 3x5 sized paper. Printing on an 8.5"x11" paper is not what I want; I want to print on an index card put into the printer.
I have done this with no problem directly from Word. But since I don't currently have a printer, I need to have the PDF portability to take it to Office Max and get it printed on an index card there.
Even though I specified custom size in Word for the document as 5"(width) by 3" (height). I cannot get the Adobe Pro 8 to produce a custom PDF document that has those specifications. I have gone to Advanced printing options in Adobe Pro 8, PostScript, etc. and save them there (it takes the settings), but it's not coming out, I still get the 8.5x11" letter sized paper. And Office Max didn't know how to do this either.
Is there anyone that can help?

What version of Acrobat are you running? I'm running Acrobat Professional 8.
I can't imagine what I could've done wrong. I'll detail my exact steps and maybe you could tell me what I did.
I have a custom sized Word document that's 3"(high)x5"(wide) shown in the graphic below.
I do a CTL P and get the print dialog box with the default of Adobe PDF,
I click on Properties & get the Adobe PDF Properties with the Adobe PDF Setting tab focused,
      Default Settings: is Standard
               (although here I've also created and Index Card settings and that didn't work either, both w & w/o the last setting below)
     Adobe PDF Security: is None
     Adobe PDF Output Folder is Prompt for PDF filename
    Adobe PDF Page Size: is now Index Card, which I have just created with settings of:
                                             Paper Names: Index Card
                                             Paper Size Width: 5.0
                                             Paper Size Height: 3.0
                                             Unit: Inch
View Adobe PDF Results is checked
Add document information is checked
Delete log files for successful jobs is checked
Ask to replace existing PDF file (it does this even if it's NOT checked) is checked
I click OK and OK again; it goes thru its gyrations and
out pops an 8.5"x11" sheet on the screen with the data from the Word document flush up against the right edge in the middle vertically between the top and the bottom of the page.
Then I go to crop the page to the index card size and first it says I can't change the page size,
so I go to Print Setup and change the size there and go & crop in and nothing happens, it's still 8.5x11.
The only thing I can think of is that you have a different version than me or maybe wonderful Vista has screwed things up.I miss XP.
Any suggestions?~JerseyGrr l

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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This question was solved.
View Solution.

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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