Can't print to officejet 6500 E709a from networked computer

Today I've tried reinstalling my printer software multiple times and I still can't get the printer to print. "Print Test Page Fails." The printer itself works fine on the computer it's connected to with a USB. It works fine from my second networked computer when connected by USB. The second networked computer can see the printer on the network, and appears to be adding it correctly. It tells me is there and ready, but then gives me the error message when I try to print a test page. Nothing is appearing in the what's printing dialog box either. My network works fine with everything else. All troubleshooting has failed to produce any errors. I'm running Windows 7 on both computers, the main one a 64-bit and the second one 32-bit. A third computer on the network, in another room, can find and print from the printer. So.... any idea what's stopping me from getting this resolved? Thanks... Liz
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One final update to report... I almost abandoned the idea of printing to my HP printer from a network computer after receiving your last message. It still bothered me, though, that both Norton's firewall, which I intended to use, and the Windows firewall, which I thought was disabled, had been enabled when I installed the printer. As a final attempt, I made sure the Windows firewall was off, uninstalled the printer using the HP setup CD, and cleaned the Registry. Then I reinstalled the printer again, and WOW, it works! I'm posting this just in case it may help someone else who has had to rebuild their computer after a full system recovery back to factory status. My learning: Norton's firewall is not a problem, but Windows firewall needs to be all the way off. Thanks for all the help and time you took trying to get me up and printing again. Cheers... Liz

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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