Can't print via USB using my Officejet 4635 from iMac running 10.6.8

I bought this HP Officejet 4635 all-in-one printer yesterday and can't get it to print via USB.  I have an iMac running OS 10.6.8.  So far I'veI tried all the suggestions I could find on these forums (ex: downloaded the latest driver, unplug/replug the power, unplug/replug the usb, delete and "ADD PRINTER" again, etc....) The computer does recognize the printer, but shows "Unable to send print data" after I click on print.  I know that the printer works fine because I was capable to email the document directly to it's personal email address.   Please help!
This question was solved.
View Solution.

Hello there! Welcome to the forums @DanLA 
I saw your post about how you cannot use your Officejet 4635 with your iMac running 10.6.8. I understand you have tried troubleshooting already, so please ignore any steps you've tried already in the list of my own suggestions below. If you still cannot connect afterwards, consider giving us a call. I will leave contact info below.
Mac OS X: How to reset the printing system
Repair disk permissions
Restart your Mac
Reinstall the full driver: HP Officejet 4630 e-All-in-One Printer series Full Feature Software and Drivers
Try another USB cable
Check for a Firmware Update: Getting the Latest Firmware and Product Updates
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

  • HP Laserjet 4015 can't print via usb

    i have an hp laserjet p4015 printer will not print / usb connected /port dot4 / Windows 7 OS /
    Error reads Error in the print que / No system changes.  Printer worked in one location and now does not print in new location.  Using 6ft cable.  Help!

    Hi jpetties,
    There is a couple things you can try below.
    1. Try new parallel cable
    2. Try if on a different computer
    3. If the computer has a Ethernet card you can hook it up using an Direct Ethernet connection between the printer and computer to see if it can print that way.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • Can I "print to tape" using PAL and Capture from that tape using NTSC?

    I need to edit video from a video card in the PAL format somehow onto the FCE Timeline using NTSC.

    This is not any where nearly as simple as it sounds. You need to standards convert the PAL material to NTSC. I'd recommend using Graeme Nattress' Standards Converter for this. Then you can edit in NTSC and record to NTSC tape.
    Just to add, FCE does not accept standard definition material from a video card. It only handles AVCHD media from a video card. The only HD tape format it supports is HDV.
    Message was edited by: Tom Wolsky

  • I can't seems to print using my macbook air with hp series printers. When I plug the printer via usb to my system, the printer was recognized and installed. But when i send a doc for printing, it doesn't print all . Any help?

    i can't seems to print using my macbook air with hp series printers. When I plug the printer via usb to my system, the printer was recognized and installed. But when i send a doc for printing, it doesn't print all . Any help?

    Greetings,
    Here's a direct link to the drivers you need, they should work perfectly for your situation.

  • New Officejet Pro 6830 will not print via USB connection. It scans great to PC. It copies.

    New HP Officejet Pro 6830 for user to have local USB printer/scanner at desk.  User runs win 7 64 bit on a network.  Raninstall through setup.exe.  Followed steps, connected printer via USB when it said to and it detected it and finished install.You can use HP Scan software and it scans to the PC perfectly.  It will not print from any application or even a testpage from the Printer Properties page.  If you go to the maintenance application it will print status and test page.  If you run HP Scan and Print doctor it does it's thing, gives all Green Check marks and lets you print a test page fine, but it stillwill not print even a test page from the printer properties page (start/Devices and  Pritners/right click on Officejet Pro 6830, select Printer Properties for Officejet Pro 6830 (not the Fax 6830), and click print test page.   It does not seethe printer.  It is a networked PC and has network defined HP network printers as well but user wanted a printer/scanner at his desk.   I actually took the unit and connected to my laptop which is same win 7 64 bit platform and it does the same thing.   I disable the virus protection to do the install so that is not an issue.  It clearly sees and installs the printer, andlike I said the HP Scan works fine so it is connected via the USB to the PC, but it will not print.   I have tried to install from the CD, and removed device and tried to install from the new downloaded drivers as well and it just does not want to print.I have conected to different USB ports, and like I said actually tried it on a different PC and had same results. Guidance certainly would be appreciated.

    Hi , I see by your post that you can scan, but are unable to print over the USB connection. I would be happy to help you.
    I have provided a document for setting Security permissions for printing to see if that will help. If the issue persists, reinstall the printer on the Administrator Account to see if you have the same results.Unlock Hidden Administrator Account and install the printer on this account:  Go to your Start menu and under the 'search programs and files' box type CMD. CMD will populate as a search option above, just right click on it and 'run as administrator'. Once CMD (Command Prompt) opens, type net user administrator /active:yes and hit enter. Next, close CMD and restart your computer. When your computer comes on log into the new account that should show. It will be called Administrator and will not have a password on it. If your computer automatically logs into your account after restart than go to your start menu click the arrow beside 'shutdown' and choose 'switch user'. Now log into the Administrator account we just unlocked.Under the Administrator account, install the printer software. Test the printer. To turn off the Admin account start back at step 1 and type in net user administrator /active:no.Please let me know the outcome. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

  • Why can't I print to wireless printers after printing via USB?

    We're all wireless in my office. I can print to any number of nearby printers with no problems EXCEPT AFTER I print to my personal Epson printer via USB. I've tried turning my computer on and off, and I've also tried switching to another wireless network and switching back. I still can't print to the other wireless printers. The "Nearby Printers" list doesn't even show up in the Print menu after I use my Epson. In System Preferences, the Print & Fax menu of Hardware clearly shows my computer sees the printers on the network, but when I send a print job it says the printers are "offline". Is something affecting my drivers after printing USB? Ugh!

    This is an issue for your office IT guy.

  • HP Officejet 5610: Problem Adding Printer via USB

    Hello. I am trying to print via USB on a HP Officejet 5610. My Mac has detected it via USB. I tried to add it by "Default Printer." I got the model "HP" but could not find the model "Officejet 5610" for the gimp-print. I tried a few random models to print but none of them work. Could someone help me please? I do not have the installation CD. This is not my house. The person who owns the printer is usually not home and his computer locked.
    Thank you.

    Disconnect the printer.  Remove references to it from  print and scan in system preferences.  Remove the HP folder from /Library/Printers.  Reconnect it.  Try again.  It should dowwnload drivers.

  • Can new iPad connect to printer via USB?

    If now I have an 30 pin to USB converted can I connect my iPad with printer via USB cable, because my printer is not support wifi or Bluetooth function. If can do I need install what suitable app on my iPad to find or connect my printer?

    The iPad only prints via Wi-Fi to printers that support AirPrint. Here's a website on AirPrint that includes a list of supported printers.
    http://support.apple.com/kb/ht4356
    To to answer your original question, no you cannotrint via USB.

  • Is there a difference between AirPrint and printing via usb printer plugged into an airport extreme?

    My printer does not show up in the add a printer option on my iMac when plugged into the extreme. I have a HP officejet 5610 All-in-One. I want to be able to print wirelessly using my Airport Extreme.  Thank you

    Is there a difference between AirPrint and printing via usb printer plugged into an AirPort Exreme?
    Big difference. 
    AirPrint for one will not work via USB, so you will not be able to print from an iOS device like an iPhone or iPad using this type of connection unless you look at additional software....that may or may not allow this option.
    Assuming that you get the All-in-One setup using the USB port on the AirPort.......only printing is supported.
    You will not be able to use any other advanced features like maintenance, scan, copy, fax, etc when the device is connected to the USB port on an AirPort.
    If you plan to use the HP for other things, I would strongly recommend that you connect it to your computer.
    My printer does not show up in the add a printer option on my iMac when plugged into the extreme.
    This usually indicates that your printer model is not supported. Check with HP Support to see if they have any updated Macintosh drivers for the 5610 that you could download and install that might allow this.
    HP Officejet 5610 All-in-One Printer Drivers - Hewlett Packard

  • HP Photosmart B110a constantly goes offline and won't print via USB either

    Macbook Pro OSX 10.6.8
    HP Photosmart B110
    I've connected the printer to my wireless network without any issues, but when I first tried to connect my macbook pro to the printer, it would keep disappearing from the network. Once I finally managed to connect it, every time I go to print something now, it will always say it is offline. Even when I try and bypass the wireless connection and connect via USB, it will still say it is offline. 
    I've have tried reinstalling the printer and driver many times, and I've tried connecting 2 other macbooks via the wireless and all experience the same issue. It is starting to get incredibly frustrating having to reinstall the printer over and over again.
    I would appreciate a solution that would prevent it from always going offline, even If I have to give up the wireless 'feature' and permanently print via USB. I do not have time to continuously fiddle with the settings every single time I need to print a document.

    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway.
    - Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How can I tether via USB my iPhone 4S with iOS 7.1.1 to my MacBook with Snow Leopard 10.6.8 and iTunes 11.2.2 ?? Please note that at the same time Personal Hotspot via both WiFi and Bluetooth works perfectly!

    How can I tether via USB my iPhone 4S with iOS 7.1.1 to my MacBook with Snow Leopard 10.6.8 and iTunes 11.2.2 ?? Please note that at the same time Personal Hotspot via both WiFi and Bluetooth works perfectly!

    Hello, lustige luka. 
    Thank you for visiting Apple Support Communities. 
    The Personal Hotspot feature using USB  should be as simple as connecting the device to your Mac via the USB cable when Hotspot is enabled.  Here is some more information regarding this feature and an article that will provide some troubleshooting steps if you are experiencing an issue. 
    iOS: Understanding Personal Hotspot
    http://support.apple.com/kb/ht4517
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/TS2756
    Cheers,
    Jason H. 

  • Am considering buying a Time Capsule.  But all specs I read about it (re: printing) is how to hook up a printer via USB connection.  Need to confirm...that a wireless printer will work with the router feature of the Time Capsule.  I assume yes...?

    Am considering buying a Time Capsule.  But all specs I read about it (re: printing) is how to hook up a printer via USB connection.  Need to confirm...that a wireless printer will work with the router feature of the Time Capsule.  I assume yes...?

    A wireless printer connects to the network just like your computer, or iPhone/iPad, etc. connects using wireless.
    The printer must be set up intially to scan to "find" available wireless networks, then your specific wireless network needs to be selected. Then the password for the network needs to be entered.
    Once the printer is configured to join the network, it is always connected to the network. No further configuration is required.

  • 10.5.3: can't print via Time Capsule

    This week, I bought Time Capsule for at home, replacing the AirPort Express we had. I also upgraded my iBook G4 to Leopard (and installed 10.5.3, via ComboUpdater) to by au par with my wife's MacBook (which came with Leopard, and was also upgraded to 10.5.3, via ComboUpdater).
    Our printer is a HP LaserJet 1300, connected via USB to Time Capsule (was connected via USB to the AirPort Express).
    On my iBook G4 and now with Leopard, I installed the printer (System Preferences) - and now I can't print. I've spent the last couple of hours Resetting printing systems, Resetting Time Capsules, browsing these forums - all to no avail. *Utter frustration!*
    Can anybody *especially from Apple* shed a light on what the problem is?
    We had two Apple notebooks with 10.4.11, a laser printer and AirPort Express - and it worked fine (printed with no hassles). Now we still have two Apple notebooks, both with 10.5.3, and our laser printer connected to Time Capsule - and we just can't print.
    While delving into this mess now, I also connected my iBook straight to the printer (via USB), and could print. But I cannot imagine this to be the solution!!!
    Thanks for any help!

    Hi Jan
    My TC had to be replaced by apple because it wouldn't show any printers or external hard drives connected via usb. I ended up spending hours on the phone to apple ts and in the end I took my printer and lacie hd to a friend who had a tc and he connected both up to his tc straight away. Apple finally had to replace my TC. The replacement works fine.

  • I can't get my Windows 7 pc to recognise my old LG VN251 phone via USB.   The verison software upgrade assistant runs and my phone is up to date.   I do get a window that pops up that says I can either run the bootstrap or look at the files on the phone,

    I can't get my Windows 7 pc to recognise my old LG VN251 phone via USB.   The verison software upgrade assistant runs and my phone is up to date.   I do get a window that pops up that says I can either run the bootstrap or look at the files on the phone, but I cannot see any photos.   Thoughts?

    We want to make sure we move your pictures to your computer schpee! Do you have a memory card on your phone? If your pictures are not on your http://vz.to/1OvJVey memory card we would want to move them. After you move them than try http://www.verizonwireless.com/support/knowledge-base-45147/ to move them to your computer. Keep us posted.   AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Can not print report when using HTML or DHTML

    Can not print report when using HTML or DHTML. When I open the report and click the print icon I get a small blank dialog box and then nothing. If I change to activex it works and I can print.
    Any Ideas?
    Thanks
    Jeff

    Hi,
    I did not come across this situation before. Did you apply any fix packs. Try to check whether its a issue which can be fixed by applying fix pack( try to check release notes of fix pack and see if they mentioned any thing about this).
    Thanks,
    SK.

Maybe you are looking for

  • Error message when trying to open Zoom Browser EX

    I clicked to open ZoomBrowser EX Ver6.7 but get a message "Critical Error" " Invalid Class String".  Can anyone tell me what to do?  I have tried to reload the program from the CD that came with the EOS T3.

  • Skype using 100% of CPU and hard disk resources, c...

    So, lately, I switched the hard drives in my computer to migrate from Windows XP and install Windows Vista to my machine, everything was going alright with my machine, until I decided to install Skype, as it's the main communications line with me and

  • Adding field in referencing procedure

    We are trying to copy a customized field( z field in VBAK) from master contract to local contract.We are trying to add the field in the referencing procedure in transaction VORS.But there is a check for the fields allowed, in the program L081AF0C(Lin

  • SQL_ID in oracle 10g

    Hi , I have certain doubts regarding the SQL_ID which is introduced since 10g in oracle : 1) Is SQL_ID unique for every SQL statement? Is it unique across databases? How is the sql_id for a statement decided? 2) Suppose my Sql statement runs at time

  • License Query. Sql*Plus is seperate?

    What is included with a NO FRILLS Enterprise license? I know that it does not include partitioning. I have been told by an Oracle sales person that SQL*PLUS (on Solaris) is seperately licensed. If we don't purchase that, how do we start and stop a 9i